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WTFallacy
03-08-2016, 08:12 AM
So anyone with a graphics card that is equivalent to a Radeon 6990 or lower is likely having the issue of the ENTIRE map flickering hundreds of times a second. I saw this in the beta and thought "surely something this hilariously bad will be fixed by launch." Nope, the game is still unplayable to a significant number of people because of this.
If you want, here's a video of the bug in action in the beta, which is still unchanged in the full version. After a massive launch-day patch. https://youtu.be/oe4fwOtgwuU

Note: This is present literally in the very first FRAME of gameplay, and continuously throughout the tutorial which I couldn't even get through without getting a splitting headache.

WTFallacy
03-08-2016, 08:32 AM
bump

Tabakow
03-08-2016, 08:35 AM
I have the same problem. Created by the same subject. he video card is the same.
http://forums.ubi.com/showthread.php/1402330-screen-flicker

WTFallacy
03-08-2016, 08:39 AM
Here's a video I took of the full game, with the problem being fairly obvious.
https://www.youtube.com/watch?v=523coz_2PVk&feature=youtu.be
as well as the Reddit post about it https://www.reddit.com/r/thedivision/comments/49hfzx/welcome_agent_hope_you_like_seizures/

AMD Phenom II X4
ATI Radeon 6950
All drivers up to date.

SuccNRide
03-08-2016, 08:55 AM
Holy **** same, this is awe full and giving me the worst headache. I hope I can get a refund.

WTFallacy
03-08-2016, 08:56 AM
Here's an even worse example, which to me seems like it could EASILY trigger a photosensitive seizure so be wary of watching if you suffer from photosensitive epilepsy.
https://www.youtube.com/watch?v=MpUl5npAB9M&feature=youtu.be

BaerchenTL
03-08-2016, 08:58 AM
It seems this is a problem with the AMD HD 6000 Series.
I have the same issue with my HD 6990.

The bad thing is that the HD 6000 Series now have only Legacy drivers.

milkit11
03-08-2016, 09:03 AM
I'm having the same issue, was also present during the beta. Flickering is present with crossfire enabled or disabled. With crossfire enabled, I'm getting worse performance along with some additional graphical glitches.

2500K
16Gb DDR3
6970 Crossfire
16.2.1 beta drivers

WTFallacy
03-08-2016, 09:19 AM
bump

neo000019
03-08-2016, 09:32 AM
Same issue on Fury X crossfire! Borderless windowed mode fixes this but breaks crossfire... in my case making it unplayable as i play multimon (7880x1440)
Please help!!!

WTFallacy
03-08-2016, 10:06 AM
bump, concerning we havn't heard anything

WTFallacy
03-08-2016, 10:54 AM
bump

neo000019
03-08-2016, 11:48 AM
Considering this is the official forum and correct location for such questions...
With all respect towards the developers and all involved for an EXCELLENT game...

Can we kindly get an official answer to this issue which as far as I can see is widespread over various configurations?
At the very least this should be added to the known issue list or if any additional information is required please let us know.

I have played from 00:02 till 04:30 GMT and intend to continue as I'm loving your work guys (and gals) but please do give us a reply on whether or not we need to prebook our hospital bed (due to epileptic shock) :)

Cheers and respect! :)

WTFallacy
03-08-2016, 11:58 AM
Considering this is the official forum and correct location for such questions...
With all respect towards the developers and all involved for an EXCELLENT game...

Can we kindly get an official answer to this issue which as far as I can see is widespread over various configurations?
At the very least this should be added to the known issue list or if any additional information is required please let us know.

I have played from 00:02 till 04:30 GMT and intend to continue as I'm loving your work guys (and gals) but please do give us a reply on whether or not we need to prebook our hospital bed (due to epileptic shock) :)

Cheers and respect! :)

It seems to be an issue that Ubisoft didn't correctly estimate quite how many people still use Radeon 6000 series GPU's and so they decided not to support them on launch. Unfortunately, a pretty massive amount of people use these cards still and they're by no means weak cards for the current machine. Hopefully they can hotfix in some support for these GPU's before they lose a lot of title purchases in refunds, because I too, want to play the game I paid for.

Ubi-Stature
03-08-2016, 12:05 PM
Hi guys,

Can you try the following steps?: http://forums.ubi.com/showthread.php/1402430-PC-Game-crashes-during-opening-cinematic?p=11448256&viewfull=1#post11448256

Let me know if the issue persists.

Its also advised you do not bump forum threads as this is against the forum rules!

WTFallacy
03-08-2016, 12:40 PM
Hi guys,

Can you try the following steps?: http://forums.ubi.com/showthread.php/1402430-PC-Game-crashes-during-opening-cinematic?p=11448256&viewfull=1#post11448256

Let me know if the issue persists.

Its also advised you do not bump forum threads as this is against the forum rules!

Sorry about the bumps!
I followed the steps listed and the issue is still occurring.

Edit: I've also tried running as admin from the source folder like the guy in that post and that didn't solve the problem either after reinstalling the suggested C++ packages.

SlovenianHusky
03-08-2016, 12:53 PM
Thought I'd chime in with my video of this error as well. Mine's a bit more intensive than with OP (also taken with a phone because my PC can barelly run Division).

http://1drv.ms/1Q54Xio

Yes i know the video is from beta but I have the exact same issue in full release. Also running 6900 series GPU.

Will try the steps Ubi-Stature talked about. Will report back.

Ubi-Stature
03-08-2016, 01:01 PM
Thanks for trying that, WTFallacy,

I have the information passed on to the team previously however I'll update them with the recent developments regarding the C++ redistributables not resolving the issue.

WTFallacy
03-08-2016, 01:03 PM
Thanks for trying that, WTFallacy,

I have the information passed on to the team previously however I'll update them with the recent developments regarding the C++ redistributables not resolving the issue.

We all appreciate that. If you want in-game video or anything else from my end I'll be more than happy to help.

SlovenianHusky
03-08-2016, 01:08 PM
Thanks for trying that, WTFallacy,

I have the information passed on to the team previously however I'll update them with the recent developments regarding the C++ redistributables not resolving the issue.

I have also tried uninstalling everything related to c++ redistrubutable from my PC and then installing the packages you provided. It did not fix the issue for me.

WTFallacy
03-08-2016, 02:06 PM
I'm heading to bed since it's 7am now and I've been working at this since launch. I hope we can find a solution soon!

snakehugs
03-08-2016, 02:38 PM
Having the same issue tried the fix but did not work

HomeFunk
03-08-2016, 03:17 PM
Here's an even worse example, which to me seems like it could EASILY trigger a photosensitive seizure so be wary of watching if you suffer from photosensitive epilepsy.
https://www.youtube.com/watch?v=MpUl5npAB9M&feature=youtu.be

its flickering even worse for me, so bad it gave me a headacke after 10 mins and i was about to throw up.

2 x 290x cf (tried with and without cf), tried from low to ultra settings.

only thing that sort of helps is to run it borderless window -that works to some degree.
low settings and i get 27fps in borderless, alot less flickering, still some, but playable havent it been for all the fps lag.

hoping for a fix soon.

edit:

running experimental 16.2 drivers, gonna step down to last stable 15.12(december 15) and try again. if that do not work, then im stepping up to experimental 16.2.1 hotfix drivers and try my dice there.

domican
03-08-2016, 03:23 PM
I had exactly the same issue, rolled back to 16.1.1 drivers and the problem went away. The payoff is losing crossfire for now.

HomeFunk
03-08-2016, 03:26 PM
I had exactly the same issue, rolled back to 16.1.1 drivers and the problem went away. The payoff is losing crossfire for now.

did you try the 15.12 driver aswell?

EDIT: jumping down to 15.12 drivers caused a 3-4 crashes on loading, but after that i got in and everything was fine, playing with CF and on ultra (1920 x 1080) and solid 60fps with VSync.

EDIT 2: well the flickering is not gone, but now i can atleast play the game. most flickering now is only in videos and in thight quarters.

Ghoohg
03-08-2016, 04:06 PM
Radeon 6900 here, Same issues except that I only notice it indoors. I tried to post about this during the beta but when I came to the forums I did not have permission to post in the bug report thread for some reason.

yeroc3103
03-08-2016, 04:32 PM
Same for me. I am running two 7950s. Happens with or without crossfire. Performance feels good, but the flickering makes it unplayable.

Ricky_B0bby
03-08-2016, 05:38 PM
Radeon 6900 here, Same issues except that I only notice it indoors.

Same. I noticed minor light strobing outside and didn't think much of it. When I entered the first safe house is when it went crazy.

Trisikeq
03-08-2016, 05:43 PM
Also having the same problem with 6950 on windows 7 64.

WTFallacy
03-08-2016, 05:48 PM
Looks like more people are having similar issues than I would've thought, hope we hear something soon.

utoma-ew
03-08-2016, 05:54 PM
Bump.

Running:
i7-2600k
GPU 1 - 6950 2gb

I'm having this light flickering only indoors. Making it unplayable.

RonJermie
03-08-2016, 06:05 PM
I'm getting flickering indoors and outside (much worse indoors) as well as poor performance. Currently using up to date AMD drivers and 7970's in crossfire.

RemcoINC
03-08-2016, 06:29 PM
Also heavy flickering when crossfire is enabled. 290x crossfire. When i disable it its gone but then I miss the extra performance so thats not an sollution. I tried the sollution in this topic and it wont help.

mortelniko
03-08-2016, 06:52 PM
amd phenom ll and hd6970. Flickering randomly.
I could be wrong, but in my opinion - guilty is the sun(google translate sorry). When it is dark outside,it does not flicking so much.

btw hd 6000 series is same like 7000 or 2xx...
That's right I did not buy any of these cards. Mb fury is better...

Nintehx
03-08-2016, 08:00 PM
having the same issue.

Outside it's playable, inside it's about 50 times worse making it near impossible to look at the screen.

give5
03-08-2016, 08:04 PM
Hi,
have the same flickering with HD6970 :(

Viperho
03-08-2016, 08:24 PM
Also heavy flickering when crossfire is enabled. 290x crossfire. When i disable it its gone but then I miss the extra performance so thats not an sollution. I tried the sollution in this topic and it wont help.


looks like AMD is aware of the issue, is Ubisoft?

https://community.amd.com/message/2710755#comment-2710755

WTFallacy
03-08-2016, 09:21 PM
looks like AMD is aware of the issue, is Ubisoft?

https://community.amd.com/message/2710755#comment-2710755

Holy crap, I had no idea they were even aware. I'm actually pretty impressed.

Dajackal_
03-08-2016, 09:58 PM
Same problem here, Running a r9 290

Rmiker
03-08-2016, 10:05 PM
Same issue with 6870. latest drivers installed and tried the c++ solution but didn't work .

Jean_Razack
03-08-2016, 10:18 PM
without Crossfire no flickering

and other Problem:
when pressing on Windows Desktop after starting the game (game is loading in the Background),
then after game launched got black Screen, Sound and Game still running ...

tested Driver:
16.2.1
16.1
15.11

SVDW91
03-08-2016, 10:20 PM
Same problem with my AMD Radeon HD 6950


https://www.youtube.com/watch?v=O6Cyi1DgUSs

MaverickSY19
03-08-2016, 10:43 PM
I would recommend using the 16.2.1 drivers and then going into the profile for The Division and setting Crossfire to disabled. then run the game on 1 card until AMD fixes this. I have to do the same thing with XCOM 2 right now. I remember when Dragon Age Inquisition came out they had a similar issue they had to fix with flickering textures in Crossfire.

This is par for the course if you have Crossfire or even SLI when new games release it always takes them a month or so to work out the dual + card support.

I'm running on 1 of my 2 Fury X cards right now and FPS is fine at Ultra setting 1440p. Sure I would like to hook the game up to my 4k TV from my PC and run at 4k but I will have to wait until they fix crossfire. :cool:

varment72
03-08-2016, 10:51 PM
I have the same issue, not as much as a strobe, but jittery, when I change it to windowed mode, it breaks Crossfire, but looks like it is supposed to.

Location in Game: Starts at the beginning of the game, and continues for the first 15 min(That is far as I have played)
Version of GPU Drivers: 15.30.1025.1001-15204a-296874C
Number of GPU's: 2
GPU Model: (2)Sapphire Radeon HD 7870 XT
Image/video of graphical issue: jittery graphics. Fixed when in windowed mode, which breaks crossfire.

WTFallacy
03-08-2016, 10:55 PM
It seems like the problem isn't crossfire but the 6000 series graphics cards, OR Crossfire. A lot of the machines reporting problems are only running one GPU, and it's the same issue the Crossfire folks are having.

Shadowoflife
03-08-2016, 11:41 PM
I also have the strobe effect, same as in the open Beta.
Location in game: Any Safe House (and all the cutscenes I've seen so far)
GPU drivers tested: 15.7.1 (latest official driver), 16.1.1 (latest unofficial driver), 16.2.1 (which doesn't even support the 6900 series, so it was like having no driver)
Number of GPUS: 2
GPU model: AMD Radeon HD 6900 Series
Image/video of graphical issue: https://www.youtube.com/watch?v=khi5sf8cU5M (that's not me playing, but that's the exact effect I'm getting)

I tried disabling Crossfire, and the issue remained. I've tried pretty much all in-game settings and Radeon Settings, but nothing helped. And I've now lost 3 hours trying all those things.

Breezer95
03-09-2016, 01:20 AM
Same issue as others. I really can't play the game like this and I'm not buying a new video card just for this game. I really wish I read about this issue before purchasing. It sounds like it has existed for awhile in beta with no expected solution.

Video Card: MSI ATI Radeon HD6950 2GB DDR5

WTFallacy
03-09-2016, 03:21 AM
It would be neat to hear something back about how this problem is coming along

Valwynd84
03-09-2016, 03:27 AM
A small fix I've found was to delete my The Division folder in the My Documents section, which is basically the settings and cache stuff. The flickering is still there in places, but it's nowhere near as bad as when I started and is definitely manageable.

WTFallacy
03-09-2016, 03:58 AM
A small fix I've found was to delete my The Division folder in the My Documents section, which is basically the settings and cache stuff. The flickering is still there in places, but it's nowhere near as bad as when I started and is definitely manageable.

I've noticed it does help a bit, but it's only a temporary fix unfortunately. We need something that will last.

WTFallacy
03-09-2016, 06:51 AM
Hoping we hear something soon

XGhostJoogX
03-09-2016, 06:52 AM
I had a similar issue. Official response after waiting for 7 hours to talk to a Live Chat representative:

Claire G (3/8/2016, 11:26:07 PM): This is not a known issue at this time. I don't have any troubleshooting for it. The only explanation I have for it in YOUR case is the CPU. regardless the information in this ticket has been reported.

SlovenianHusky
03-09-2016, 10:11 AM
I had a similar issue. Official response after waiting for 7 hours to talk to a Live Chat representative:

Claire G (3/8/2016, 11:26:07 PM): This is not a known issue at this time. I don't have any troubleshooting for it. The only explanation I have for it in YOUR case is the CPU. regardless the information in this ticket has been reported.

Lol CPU? Im sure CPU is to blame for graphical erors yes. Look at the thread and people's specifications. Do you notice anything similair? Everyone has a different CPU, but we are all rocking a AMD video card. So its not the CPU.

homeytoni
03-09-2016, 11:09 AM
Lol CPU? Im sure CPU is to blame for graphical erors yes. Look at the thread and people's specifications. Do you notice anything similair? Everyone has a different CPU, but we are all rocking a AMD video card. So its not the CPU.

Not quite everybody. I have the flickering issue too and my video card is a GeForce.

sexconker
03-09-2016, 11:24 AM
Same issue, on a 6970.
I assumed it was an intended effect that just looks bad on my old card.

It's extremely distracting and annoying, I'd like the option to turn it off. I can easily see someone getting eyestrain, headaches, nausea, or even a seizure from this.

Astro-2000
03-09-2016, 11:28 AM
I Had this with my R9 390's on Crimson 16.1.2 Hotfix. Rolled back to 15.12 and that solved it for me but the game still drops massive fps in some areas.

AMD 9590FX
R9 390 Crossfire
32gb Hyper X Fury

SlippySken
03-09-2016, 01:37 PM
Same with my 6950.
I can play on middle with no problems, but the flickering is really disturbing in house.

B00ran
03-09-2016, 01:54 PM
I have the exact same issue, also with a 6950. The game itself runs smoothly (at least 30-40 fps with the smallest of dips during some crowded scenes) on medium with some settings on high.
Then it gets epileptic on me as soon as I enter certain, not all, interiors. Prime example is Base of Operations where it really bothers me almost to the point of not being able to play.
Other areas don't show this issue, best example I've found so far is the Lincoln Tunnel mission where it hardly flickers, if at all.

StiffyMcNoodle
03-09-2016, 05:35 PM
Same for me on HD5850.
Can't play the game for more than 10mins without a head ache

F1awNess
03-10-2016, 12:12 AM
I have a HD6970 and the same problem. Tried to install Catalyst Software Suite 15.7.1. The flickering is MUCH better now! Not all gone, clearly visible indoors but the game is playable. Most of the time I don't even notice. I would recommend everyone to try until we get a proper fix. :)

Drivers can be found here (http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064)

IronOnline
03-10-2016, 02:43 AM
Same for me on HD5850.
Can't play the game for more than 10mins without a head ache

I'm having the same issue on HD5850

Ryb3n
03-10-2016, 06:31 AM
I still have this problem, I've got it since Closed Beta and I took another Video Today : https://www.youtube.com/watch?v=XErWlElAqu8

I've got a AMD HD Series 6900

The Flickering is WORST at day and playable at night, or couple place like Madison Square Garden when you Repel from the last boss and you open doors this place is Flickering as Hell, Rhodes Rescues Misson is rough for the eyes as well and the Sewers tunnels is like a Rave Party Strobo all in !

15.7.1 : Does not change at all the flickering for me
16.1.1 : Flickering too
16.2.1 : Same flickering

WTFallacy
03-10-2016, 06:38 AM
It's a little insane that we havn't gotten a fix for this yet, much less even heard about someone attempting to fix it or seeing it added to the known issues list.

SlippySken
03-10-2016, 07:31 AM
I have a HD6970 and the same problem. Tried to install Catalyst Software Suite 15.7.1. The flickering is MUCH better now! Not all gone, clearly visible indoors but the game is playable. Most of the time I don't even notice. I would recommend everyone to try until we get a proper fix. :)

Drivers can be found here (http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows 10 - 64)

No change for me :(. I have the same flickering in the same strength :(.

Jorudenu
03-10-2016, 07:58 AM
It's terrible i can't play with that flickering it burn my eyes.
DO SOMETHING!

milkit11
03-10-2016, 08:31 AM
A Crossfire fix would be nice as well.

WTFallacy
03-10-2016, 08:50 AM
How in the world has this not been added to the known issues list...?
This thread has like 3,300 views and multiple reports of the same thing happening across the same GPU series. We LITERALLY know the issue.

F1awNess
03-10-2016, 10:37 AM
No change for me :(. I have the same flickering in the same strength :(.

Did you try removing the old drivers first?

SlippySken
03-10-2016, 11:16 AM
Did you try removing the old drivers first?

Yes, of course :).

MasterWalker86
03-10-2016, 11:42 AM
As expected same error here on 1xRadeon 6970, but only inside OP-Base and the cutscenes.

Ubi / AMD definitely need to fix this thing, being in the base is like a epilepsy-test...

Hope to see a fix soon... :confused:

Greetings

Master_Walker

StiffyMcNoodle
03-10-2016, 12:28 PM
Has this issue been fixed today?

Anyone tried the Crimson Edition 16.3 Hotfix?

Will try it when I get home.

WTFallacy
03-10-2016, 12:48 PM
Has this issue been fixed today?

Anyone tried the Crimson Edition 16.3 Hotfix?

Will try it when I get home.

Well in the patch notes AMD released here: http://support.amd.com/en-us/kb-articles/Pages/AMD_Radeon_Software_Crimson_Edition_16.3.aspx they said that it is a known issue that Crossfire is flickering in game. Unfortunately, they don't seem to realize it's not only crossfire, but all 6000 series GPU's, as well as a number of other ones using Crossfire. Still, saying it's a known issue is more than we've gotten out of Ubi as of now so it's something.

SlippySken
03-10-2016, 01:05 PM
But they don't offer the 16.3 driver for the legacy cards (6000 and below).

Shadowoflife
03-10-2016, 01:53 PM
But they don't offer the 16.3 driver for the legacy cards (6000 and below).

Yeah, I believe all the 16 + drivers do not support legacy cards.

Yesterday it was snowing in-game, so I could play a few hours running around town without any issue. The second the sun came out or I came near light sources, I started having flickering / FPS reduction.

That said, I think I found another workaround to release some of the flickering issue. See, I think what's causing the headaches are the amount of light, so if I preemptively start squinting BEFORE I go in any enclosed space (or anywhere outside where I can see shadow go to light on the floor) it's much better.

SlippySken
03-10-2016, 02:14 PM
Mh, na... the Crimson Beta 16.2.1 was released for the legacy cards. Amd will only release new drivers, if there are serious problems (according through the FAQ).

Ryb3n
03-10-2016, 03:22 PM
Yeah, I believe all the 16 + drivers do not support legacy cards.



That said, I think I found another workaround to release some of the flickering issue. See, I think what's causing the headaches are the amount of light, so if I preemptively start squinting BEFORE I go in any enclosed space (or anywhere outside where I can see shadow go to light on the floor) it's much better.

Yes Exactly, worst during day and playable at dark spot !

and even with LOW/High graphic it's the same flickering level

Shadowoflife
03-10-2016, 04:53 PM
Mh, na... the Crimson Beta 16.2.1 was released for the legacy cards. Amd will only release new drivers, if there are serious problems (according through the FAQ).

I have two 6950, I tried the Beta 16.2.1, and it was like having no driver at all. When I checked the details of 16.2.1, it lists the Video cards it supports, and the 6XXX are not part of them. The Crimson Beta 15.x do support the 6XXX Series, but it did not help at all with the flickering.

SlippySken
03-10-2016, 05:06 PM
I have two 6950, I tried the Beta 16.2.1, and it was like having no driver at all. When I checked the details of 16.2.1, it lists the Video cards it supports, and the 6XXX are not part of them. The Crimson Beta 15.x do support the 6XXX Series, but it did not help at all with the flickering.

Mh, on this page (for windows 8.1) the 6000er series is listed for the beta driver 16.2.1
http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows+8.1+-+64

WubbyWubbyWubby
03-10-2016, 07:14 PM
i also have this issue.

6950 2gb

timeras13
03-10-2016, 07:28 PM
Same problems here on my girlfriends PC with a HD6800. Occurs on all settings and multiple driver versions. Even tried every settings in the driver menu. Game is unplayable without getting serious headache.

PlaceHolder.GER
03-10-2016, 08:06 PM
Hi fellow Agents and Mods,

im getting the same Issue on my PC with the Radeon HD6950, as written by the many other Agents before the Issues are really Annoying, Harmful and of course you loose the Motivation to play the Game because everytime you get a Mission Indoors its like riding the Rave Train out of Ziggo Dome "97 in Amsterdam....

Im not only asking you Ubisoft to work on a fast fix for this (in my Opinion) absolute enormous Graphic Bug we are experiencing, im begging on my knees to you to be finally in a Position where i can enjoy the Game in all its Glory and without being afraid to get into my Operations Base or any other Building in the Game and having to fight with Nausea, Headaches or Epilepsia....

jeebussez
03-10-2016, 08:59 PM
Sign me up as another HD69xx owner who is having flickering indoors or during lighting transition.
Tried minimizing all the tessalation, sampling, texture quality, etc. to no avail.

Reference previously posted videos for the rave party
Current drivers 15.301.1801.1001-160130a-298924E. Legacy 15.7.1 had the same problem as well.
1x Radeon HD6950 2gb.

StiffyMcNoodle
03-10-2016, 10:23 PM
Is this problem even recognized as a known issue?? Seems odd that no one from Ubisoft has posted here apart from one guy.

hingerdinger88
03-10-2016, 10:51 PM
Same problem here.

HD6900
driver 15.301

WTFallacy
03-11-2016, 02:45 AM
Can someone tell us what is going on?

Beacon80
03-11-2016, 05:19 AM
Having the same problem. I'm on a Radeon HD 5800

WTFallacy
03-11-2016, 06:27 AM
3 days now since release, and since I posted this issue. 5,000 views and 100 responses and it's not even on the known issues list. ****ing unreal.

B00ran
03-11-2016, 08:36 AM
Tried 16.xx beta drivers that was listed as an alternative for Legacy drivers for the 6000-series and the flickering seems now to be better in some places/times, and worse in others.
But I have a ~10 fps gain overall so tt's better than nothing...

Dhuum.
03-11-2016, 08:45 AM
Open beta was much better with 4/10 stobo and almost only in Base, now is 9/10 in BASE+ many buildings.... I can play only in night time game ;s
Drivers are ok, c++ library too... so?

StiffyMcNoodle
03-11-2016, 09:51 AM
This is going no where....... I raised a ticket with support and linked them this forum. If at least a few of you did the same surely they will look into it.

How to contact support (https://support.ubi.com/en-US/faq/9/3888/ubisoft-support-contact-information/kA030000000ee8ACAQ)

Hollowman261185
03-11-2016, 09:59 AM
Here is a Reference to another problem with textures me and others have. I Post this thread because more people are looking at it ...

http://forums.ubi.com/showthread.php/1405919-Texture-bug

B00ran
03-11-2016, 03:58 PM
That is another issue, not this one we're discussing here.

StiffyMcNoodle
03-11-2016, 04:55 PM
Well Ubisoft's support for Europe seems terrible.
There's no live chat option and I've read some people are waiting up to 7 days to get a response for raised issues.

PlaceHolder.GER
03-11-2016, 04:55 PM
3 days now since release, and since I posted this issue. 5,000 views and 100 responses and it's not even on the known issues list. ****ing unreal.

Exactly what im thinking, what strikes me most is that apparently most of the Graphic Bugs (Strobe Flickering or Texture Glitches or anything else) which get posted here, are on PC's which run a AMD Graphics Card.... I can only hope that Ubisoft or Massive steps up into this and goes for a quick solution, its a Joke that there are so many replies on this Thread with People having the same Issue and no-one from Ubisoft gives us a Response, let it just be the Marking as a Known Bug, that would be okay for me but right now i can see no Actions or whatsoever on their Side being taken.
This Bug affects from what i have read here on the Forums a LOT of people, so please Moderators give us maybe a quick headsup if its under Investigation of your Dev Team or whatever, just a small Sign from your Side would be nice to have right now. Cause many People (i think) exactly want this from you, just a Statement if its under Investigation or not......


With kind of grumpy regards i wish you all a nice Weekend

PlaceHold3rGER

WubbyWubbyWubby
03-11-2016, 06:41 PM
volumetric lighting to blame?

I know that the 69xx series had issues producing volumetric lighting shafts in Fallout 4 and it would produce this effect http://imgur.com/UVOIZCU (better examples out there, but im too lazy to track them down right now). fallout 4 did not utilize as many individual sources of volumetric light as The Division uses in its interior locations. if u put ur graphical settings all the way to max and wander around in an interior u will notice the flicker seems to resonate near the light sources and will often times absorb the lights color and flicker that color.

i do not know much about programming, but in Fallout 4 there was an option to disable "god rays" which did wonders for users of the 69xx series gpu, and i hope that a solution such as this would work for The Division as well.

PhobetorXVII
03-11-2016, 08:09 PM
wrong thread

SVDW91
03-11-2016, 08:18 PM
I reported (https://www.reddit.com/r/thedivision/comments/49z720/bug_report_megathread/d0w6j6z) this in a new Bug Report Megathread (https://www.reddit.com/r/thedivision/comments/49z720/bug_report_megathread/) on the The Division subReddit (https://www.reddit.com/r/thedivision)

SlovenianHusky
03-11-2016, 11:44 PM
I posted an updated video. Epilepsy warning obviously.


https://youtu.be/i4dlkLNoH74

Margrave77
03-12-2016, 12:34 AM
Just bought this game today.

I'm getting this epileptic strobing.

Very disappointing.

StiffyMcNoodle
03-12-2016, 11:05 AM
Still can't see this listed under known issues........
Still no response from support on this forum or on the question i raised yesterday.

timeras13
03-12-2016, 11:46 AM
The major problem seems to be, that Ubisoft had always exclusive deals with NVIDIA. These problems with ATI-GPUs where present in Watchdogs and different Assassins Creed titles aswell. And they where fixed long after these games where available at key re-sellers for about 5-10$. So it seems they don't really care about ATI-Users. It's not a F2P game. The game is sold and there is no chance to get a refund for using a not supportet graphics card. Mostly it's the other way around. Some ATI-Users are now buying NVIDIA cards just to play the game they bought. A win-win situation for Ubisoft and NVIDIA.

DCLXVIAudrey
03-12-2016, 01:54 PM
Got the same issue myself, using i7 2600k radeon 6950, 16gb ram, ssd HD
current catalyst suite version is 15.7.1
I don't think there will ever be any fix for this though, because its not happening in PS4 and XBOX (suppose that is how they prioritize known issues)
about time for me to upgrade my card :(

RockahoIic
03-12-2016, 02:55 PM
I own Strix 390x Crossfire, Intel 5960x, 64GB 3200Mhz, Intel® SSD 750 1.2TB
The flicking is unbearable as it gives me headache and induce vomiting.
No point upgrading, you are just giving AMD and Nivida what they want..... Money while they can forgot about supporting older cards.
I suggest making noise till AMD/Nivida driver developer team actually does something about it.
Or pointing at Ubisoft as their known for developing buggy games.

vinvegaz
03-12-2016, 05:17 PM
Unfortunately i have the same problem.
HD5850, tried different game settings and driver versions but wihtout any success.
The game is not playable....

ForkInSocket
03-12-2016, 05:22 PM
I posted an updated video. Epilepsy warning obviously.


https://youtu.be/i4dlkLNoH74

The flicker appears to be more pronounced with AMD cards, but I would often get similar flicker in the entry to the Base of Operations on my Nvidia cards (2x 770s in SLI), particularly when passing under the UV lights. So this issue may not solely be an AMD problem.

PlaceHolder.GER
03-12-2016, 06:01 PM
What strikes me most is, that theres a lot of People having this Issue marking the Game for some as unplayable, and after 4 Days Ubisoft doesn't give any f*** about solving this Problem or even marking it as a Known Issue. And thats not only the Case here theres many other Problems the Mods dont even reply to or seeing that any Action is taken on Ubisofts side.....

Its a damn Joke having paid 75€ for playing Epileptic Simulator 2016 -.-

RockahoIic
03-12-2016, 08:42 PM
What strikes me most is, that theres a lot of People having this Issue marking the Game for some as unplayable, and after 4 Days Ubisoft doesn't give any f*** about solving this Problem or even marking it as a Known Issue. And thats not only the Case here theres many other Problems the Mods dont even reply to or seeing that any Action is taken on Ubisofts side.....

Its a damn Joke having paid 75€ for playing Epileptic Simulator 2016 -.-

Ubisoft have sold 1.4 million pre-order copies alone. I wouldn't surprised if they are celebrating in strip clubs for weeks with that amount of money that have made before going back to fixing the issues.

Alexandre027
03-13-2016, 06:08 AM
AMD 6950 2GB version here, same thing on the 16.2.1 Drive of AMD. I have noticed today while trying to look for a solution that AMD placed a lot of card including the HD 6000 within their legacay, meaning that we won't have driver update anymore. See: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows+8.1+-+64

I really hope that Ubisoft will step up, here is my horrible experience so far:

Day 1 posted a Direct message to Ubisoft support on Twitter, answer in 2 minute asking for more details. I have provided a youtube video showing the issue within 1 minute and since then NOTHING AT ALL. Since then I have tried to bump them many time with no success. I have also posted 5 time on their feed directly and no even a single answer.

Yesterday I try to contact their phone number and end up having a sound like a 56k modem making a connection (or when you dial to a fax).... Ended up chatting with them after waiting 3 hours in queue. I have reported the issue and since then a good 24 hours with no reply.

I really wish they could resolve this issue since this make the game very unpleasant to play. Not impress so far with the support.

Dre4dwolf
03-13-2016, 07:00 AM
3 x R9 280x Crossfire , 24GB ram i7 4ghz

Game runs like dog-poop at 5760 x 1080

WoW_much_name
03-13-2016, 10:04 AM
Same with AMD HD7990

Elge_76
03-13-2016, 10:06 AM
So anyone with a graphics card that is equivalent to a Radeon 6990 or lower is likely having the issue of the ENTIRE map flickering hundreds of times a second. I saw this in the beta and thought "surely something this hilariously bad will be fixed by launch." Nope, the game is still unplayable to a significant number of people because of this.
If you want, here's a video of the bug in action in the beta, which is still unchanged in the full version. After a massive launch-day patch. https://youtu.be/oe4fwOtgwuU

Note: This is present literally in the very first FRAME of gameplay, and continuously throughout the tutorial which I couldn't even get through without getting a splitting headache.

Same problem here.
My config:
i5 3570K - 3,2 ghz
8g ram
Sapphire Radeon 6950 graphic card.

Dear Ubisoft pls fix this, my eyes are glowing and headache inc.!

WTFallacy
03-13-2016, 11:49 AM
I hope this gets fixed soon or I'm gonna have to refund the game and just get Quantum Break instead. I really wanna play the Division but I don't actually think the publisher gives a singular **** about the player base...

SlovenianHusky
03-13-2016, 03:38 PM
I hope this gets fixed soon or I'm gonna have to refund the game and just get Quantum Break instead. I really wanna play the Division but I don't actually think the publisher gives a singular **** about the player base...

Kinda late for me to do that, already 48hours in :/

Alexandre027
03-13-2016, 04:15 PM
Kinda late for me to do that, already 48hours in :/

About 10 hours in since it's only inside that is having flashes of light. However whenever I am 'indiside' it's unplayable :S

I really hope too that they will fix it, so far their service is horrible.

IamrealT0NY
03-13-2016, 04:53 PM
ATI 5870 same problem! Ubisoft, 5 days after launch. 7000 views!

PlaceHolder.GER
03-13-2016, 06:52 PM
Whats interesting is, that Massive Employees react pretty fast to problems/suggestions posted on the official Reddit Subject for The Division....
Maybe we should group up and start another Topic there related to Issues with ATI Graphic Cards ?

I cant believe that since 5-6 Days no one from ubi/Massive stepped up to try and adress this Problem

Nintehx
03-13-2016, 10:28 PM
^ could do.

HECTEC69
03-14-2016, 04:24 AM
I'm having the same flickering issue crossfire hd7970's

Dhuum.
03-14-2016, 09:09 AM
Gezzzz

fix pls and FIX scope x12, can't play sniper on day (laggy scope+ strobe) :nonchalance:

SlovenianHusky
03-14-2016, 11:19 AM
https://www.reddit.com/r/thedivision/comments/4acjd0/strobe_flickering_reddit_thread/

I've made a Reddit thread about it as suggested by a few.

Sklash-er
03-14-2016, 12:16 PM
1. What is the issue you're experiencing?
- As soon I open the game and Look at buildings, the walls flickers and flashes.

2. What were you doing when this issue occurred?
- Was about to start playing for the first time. The issue changes when you move around. The flashes changes rates and speed.

3. Are you able to recreate this issue?
- This is happening all the time and worst when indoor by the first "SAFE HOUSE". The inside of the house is like a in-door rave party.

4. What have you done in an attempt to correct this issue?
- Test 1: Fully updated drivers with a freshly installed Windows 10 Pro (Not even 2 days installed) ==== Not fixed
- Test 2: Same OS installation with updated drivers and running AMD 16.2 Beta Driver ==== Not fixed
- Test 3: Same as Test 2 with Run as Admin ==== Not fixed
- Test 4: Uninstall video drivers to original default W10 drivers and installed AMD 16.2 Beta ==== Not fixed
- Test 5: Removed all ReDist and install all x64 C++ ReDist since 2003 to 2015 ==== Not fixed
- Test 6: Restore from to my fresh install image without all updated drivers... Fresh windows 10 install with default drivers === Fixed but very very slow to load and has about <5 FPS but is so slow that it's hard to tell..
- Test 7: Using older Drivers... I have drivers since 2012 and up and will be trying every single drivers available and provided from AMD. ==== Unknown

5. Possible cause for this issue?
- Lights from vehicule (ex: Firetrucks spinning lights) **It could also be partially caused by blinking Cross Walk stop hand)
-------> I believe they are the culprit of this issue, as they turn and are flashing on the walls, the light "Rays" are causing the shadow appearing flickering. Just like a Lighthouse warning boats... Just these "Light Rays" are not stopped by walls and order objects.

6. Possible solution?
-A-- Reduce/Remove the float(2.5f) on the "light rays"/"light glow" of that object from the game shader.
-B-- Provide the ability to change these values in a special config file in the users/document/profile settings.

Other: Group light sources by groups (Car,Street,House,Structure,Special) and provide group light management

Ubi-Houck
03-14-2016, 06:38 PM
Hello,

Thank you for everyone who has posted in this thread, I have passed along this information for further investigation.

Thanks

ghastendee
03-14-2016, 06:43 PM
same problem, i have AMD Radeon HD 6900 Series graphics card and I almost vomited from all the flickering from the first second of the first cutscene

Knetoen
03-14-2016, 08:16 PM
Same issue:
flickering appears on the walls and inside buildings, especially tunnels are really bad. If i for example turn against a god-ray from the sun, the flickering calms down, but increases as i turn to walls.

If i run the game at windowed borderless the flickering stops, but this is because crossfire does not work in windowed mode.

Also, after playing a while and enduring the flickering the game would freeze the computer with either a black or red screen, and i have to forcefully reboot.

Also the WHQL drivers (15.2) does not let me play more than 5 minutes before the game crashes to desktop.

GPU: 2x AMD XFX HD7950 (3GB version)
CPU: AMD FX-8350
MB: asus sabertooth 990fx r2.0
Driver: 15.2 <

BKKT-MKKT
03-14-2016, 08:30 PM
http://i.imgur.com/rYIJIk4.jpg


Hi there!
Crossfire users could find this useful. At least you won't loook like Micky while playing inside the buildings.
As for me it has helped to reach 11th level with one evening without making relaxing herbal eye compress after every 10 minutes of gameplay, so:

1. Open Gaming tab in Crimson driver control panel
2. Disable original Tom Clancy's TheDivision profile from it's menu
3. Click Add - Browse - point to TheDivision.exe executable file stored in your game folder - press Open
4. Open TheDivision new profile settings
5. Set Wait for Versical Refresh to On, unless app specifies
6. OpenGL Triple Buffering - on
7. AMD Crossfire mode - Optimize 1x1
8. Frame Pacing - on
9. Frame Rate Target Control - 60FPS
Eyefinity users also set Launch with AMD Eyefinity to on under Profile Options tab
10. Try to find Save button. Leave it if you won't. You're done.

Launch the game from the profile menu

If you see only the black screen then restart, reboot, shutdown -r or whatever.... launch the game again the way you like.
Freaks with latest logitech keyboards feeling the supremacy to run the game from the mobile using Arx Control app.

Cheers.

RockahoIic
03-15-2016, 10:51 AM
This issue has been going on since day ONE of release.

Please get it fix before friday, work it out with AMD if you have to. Even if it runs on Nvidia's "GAMEWORKS" it is still no excuses to release the game this broken for AMD users.

I didn't pay $128 for the gold edition to fall ill while playing the game.

B00ran
03-15-2016, 03:54 PM
Actually has been going on since at least the closed beta. Don't know why this hasn't been noticed by Ubi/Massive before.

RockahoIic
03-15-2016, 04:40 PM
Actually has been going on since at least the closed beta. Don't know why this hasn't been noticed by Ubi/Massive before.

Likely due to most of the people who have pre-ordered the game for beta testing are Nividia owners and console users.
1,382,965 pre-orders on Consoles and only 80,967 pre-orders on PC, I'm quite sure there are to few AMD owners to ever made any changes.
And since Ubisoft has exclusive deals with Nividia given that it runs on "GameWorks" , supporting AMD cards are in the lowest priority or least of Ubisoft 's concern.

GlitchCat2016
03-15-2016, 07:22 PM
Bump. Where is solution?

savejmb
03-15-2016, 11:22 PM
I want my Money back! :mad: Spend lot of Money and i can not play the game with this flickers!

blasq77
03-15-2016, 11:38 PM
I also got flickering and its rly heavy, first time i have such issue.

I have all drivers up to date i tryed stable version and beta version of the newest drivers and its all the same :mad:

My setup
Shappire Radeon 6950 2GB
Phenom II x4 955 overclocked from 3200 to 3400 (before You ask i did turn off overclock and its the same)
8gb RAM
WIN 7 64bit

WTFallacy
03-15-2016, 11:57 PM
It's been a week. Refunded.

Nightmare842
03-16-2016, 05:10 PM
Hey there,

i got the same issues during the Closed/Open Beta and now at Launch all the same.

My Setup:

AMD FX 8320
Gigabyte GA 990XA-UD3
16 GB GSkill Ripjaws 1600
1x Powercolor Radeon HS7950 V3
in Crossfire Bridge
1x Gigabyte Radeon 280x GHz Edition

I got a very mysterious Flickering while playing the Game. The Flickering is the Light on the Walls and everything looks very blurred. I try some threads on reddit and here in the forums but nothing solved the Problem.
For all unknown users they will cry with the meysterious of Graphicscards must be the same etc.... I got to say no they worked fine together because they both got the Tahiti GPU Chipset and will work fine veryfied by AMD Support.
I also got no Criossfire Problems with my other Games all work fine only The Division have the Flickering.

Some threads on reddit explain it is about a profile it needs or a codesided change. but when will this happen or what to do? UBI pls help.

At this Time i play only with 1 GPU so game works but also get sometimes frame drops it breaks until 23 FPS only while walking. A Friend got same issue with his Radeon R9 390x with frame drops to 23 FPS. The mysterious is it is everytime the same FPS it fall until 23 FPS on all AMD Cards.

kind regards

blasq77
03-17-2016, 01:11 AM
I dont know if it helps but during ingame day those weird lights are flashing like crazy but during ingame night lights are more calm, there is still some flashing but less. Please fix this so i can enjoy game.

EffinRed
03-18-2016, 05:38 PM
I dont get this flickering problem that all is seeing, I'm running a FX-9590 with 16gb Trident X and R9 Fury vid card.. What I do get is video Lag even on the low setting.

RockahoIic
03-19-2016, 08:45 AM
Any updates about the issue?
Is there any progress about resolving the issue?

RemcoINC
03-19-2016, 11:07 AM
In the changelog for the 16.3.1 hotfix drivers:

Known Issues:

The Division may experience flickering in AMD Crossfire mode.

So Still no fix for crossfire users like me.

Richlo
03-19-2016, 09:45 PM
Yeah, this is awful.

I have a single 6950, and the strobe effect is driving me up the wall.

StiffyMcNoodle
03-21-2016, 09:44 AM
So thankfully I've got an gtx560 off a friend and their is no flickering for me anymore. Support finally got back to my ticket, I don't know if this will help any of you but might be worth a try. I suggest opening a support ticket and providing the information requested.



I would like to start by apologising for the time that I have taken to get back to you on this ticket. We aim to reply within 48 hours, sadly this is not always possible.

Regarding your issue would you please try all the steps listed below? This should help you with the issue you experiencing.

1. Disable your background applications:

To do this, go to the Start menu on your desktop (or, if using Windows Vista/Windows 7 press the Windows key and the letter R at the same time)
Type in MSCONFIG and press Enter
Go to the tab, which says Start-up
Click the option to Disable All
Press Apply, then Close then pick the option to Restart

2. Clear your temporary files:

To do this, go to the Start menu on your desktop (or, if using Windows Vista/Windows 7 press the Windows key and the letter R at the same time)
Type in %TEMP% and press enter.
Go to Edit and Select All.
Go to File and Delete.

NOTE: If you are using Windows 7, to highlight the files you will need to press Ctrl + A together. Once the files are highlighted, you will need to press the Delete key.

3. Make sure the drivers for your video card, sound card, motherboard and processor are up to date

It's important that the components of your machine have the most up to date drivers. If they are not, then you may experience a number of different issues. To update your video card and sound card drivers you would need to visit manufacturer’s website. For motherboard drivers and processor drivers, you would need to visit the respective component manufacturer’s website.

If you have a laptop, you will need to visit the laptop manufacturer’s website to update all drivers.

4. Could you please verify the game file on Steam? (or Uplay, depending on the version you have) Once you’ve done this, can you try launching the game?


If, once you’ve done this, you are still experiencing the issue please send us a fresh system information report so that we can further investigate your issue.

To do this:

- Hold down the Windows key on the keyboard and press "R".
- Type "DXDIAG" and click OK.
- This will open the DirectX Diagnostic Tool.
- Click the Save All Information button at the bottom.
- Save the file to your Desktop with the name "DXDIAG.txt".

Also in order to help you resolve your problem, we will need to take a closer look at the way your hardware and software are configured on your system. To do this, we will need a copy of your MSINFO.nfo file.

- Hold down the Windows key on the keyboard and press "R".
- Type MSINFO32
- For Windows 64Bit you will need to type MSINFO
- Click OK.

Once loaded click File > then EXPORT (not save) the file locally to your system, please upload the file on to this ticket.

I appreciate the time and effort you’ve put into providing this information for us. I’d like to thank you for your continued patience. If there is anything else I can do for you, please let me know.

IamrealT0NY
03-22-2016, 12:21 PM
New patch and still no fix for flickering lights. Good joke Ubisoft. ;););) Play next projects with yourself.

SlovenianHusky
03-22-2016, 12:56 PM
I believe the issue is now worse after the new patch. More lights are bugging out, (orange, bright green) everything was going completely dark. It now also happens outside where as before it didnt.

B00ran
03-22-2016, 01:51 PM
Yeah I agree, issue seems worse now. In DZ during evening light the whole outside world was strobing in gold/orange light. Close to unplayable now.

edit: I think the issue lies somewhere with the global illumination, as the patch says they've fixed areas which didn't display GI properly and now it's even worse.

RockahoIic
03-22-2016, 01:59 PM
Flickering got worst.
Wow...! You do really enjoy hating on your customers on PC platform :rolleyes:

Mrazilla
03-22-2016, 02:11 PM
before the patch was only in some of the buildings after the patch is almost everywhere ... (HD6950 ~50fps low (1280x1024))

SteamFunk.
03-22-2016, 03:04 PM
Before the patch flickering was only occuring indoors, and it was acceptable most of the time. But today, after the patch, it is flickering like crazy everywhere indoor/outdoor. And it is impossible to play anymore.

I have HD 6900 and crimson 16.2.1 drive (it was also happening with catalyst 15. etc drivers) .

Just, why are you doing this to your customers Ubisoft??

SlovenianHusky
03-22-2016, 03:06 PM
I have made another video. This time im walking around the Base of Operations after the new client update. Yet again, please do not watch this if you're prone to epileptic attacks as the flashing in the video gets VERY aggressive.


https://www.youtube.com/watch?v=wtBomTb4Tts

Elge_76
03-22-2016, 03:33 PM
New patch and still no fix for flickering lights. Good joke Ubisoft. ;););) Play next projects with yourself.

Same problem here. Sapphire Radeon 6950, the flickering lights still here and killing my eyes.....

Elge_76
03-22-2016, 03:44 PM
And I found a new bug, fence ringing tone behind every cover, when i hiding: car, wall, truck, everything. :D

Voonse
03-22-2016, 04:10 PM
I have made another video. This time im walking around the Base of Operations after the new client update. Yet again, please do not watch this if you're prone to epileptic attacks as the flashing in the video gets VERY aggressive.


https://www.youtube.com/watch?v=wtBomTb4Tts

Having exactly the same problem as in the video. This was not an issue before the patch. #Unplayable #Ubisoft

Elge_76
03-22-2016, 04:16 PM
Sapphire Radeon 6950, after the patch, now flickering EVERYWHERE.
Good job Ubi...

https://youtu.be/9G8aBZnInDA

hayor1985
03-22-2016, 04:42 PM
After patch 1.0.2 I started having these strobe lightinings as well. Some parts i cant even see anything just bright light.

AMD 5850
Tried with drivers:
Crimson Edition 16.2.1
15.7.1

SlovenianHusky
03-22-2016, 04:50 PM
More info on the bug: it casually spread outside Base of Operations. Here are pictures of the progression.

http://imgur.com/a/Ansnh

EDIT:

Made a test stream on WarrenGate Challenging daily, at some point i could not see enemies because the game went completely white.

Here is the stream VoD https://www.twitch.tv/thehusky123/v/55960774

RockahoIic
03-22-2016, 04:59 PM
More info on the bug: it casually spread outside Base of Operations. Here are pictures of the progression.

http://imgur.com/a/Ansnh

Facing the same issue here, along with the flickering got worst then day one relase.
Ubisoft is spiking the PC gamers

SteamFunk.
03-22-2016, 09:14 PM
It is really impossible to play after the patch, I've spent an hour try to fix it via the graphic settings, and did couple of missions in the process. Now I am going to throw up... :mad:

Please, just please fix this or answer us!!

milkit11
03-22-2016, 10:15 PM
Flickering is worse for me as well.

6970
16.2.1 drivers

SteamFunk.
03-22-2016, 10:24 PM
Problem seems to be related to the following line in the patch 1.02 notes:




GRAPHICS

Fixed a few lights that did not cast global illumination

SlovenianHusky
03-22-2016, 10:36 PM
Problem seems to be related to the following line in the patch 1.02 notes:

Yeah I think so as well. If we think about this logically, it was better before this patch where there was less lights casting a global illumination. Since they increased the number of lights that had a global illumination, the problem got worse.

B00ran
03-22-2016, 11:12 PM
Is there a way to force GI off so we can confirm this?

Brazik69
03-22-2016, 11:28 PM
HD 6930 the same problem. But until today path flickering was not so strong. I've been tried many drivers from 13.11 to 16.2.
With The 16.2 was tolerantly, not so bad, untill path today :(Now it is make me crazy...

Jimbosaurus
03-22-2016, 11:28 PM
I have made another video. This time im walking around the Base of Operations after the new client update. Yet again, please do not watch this if you're prone to epileptic attacks as the flashing in the video gets VERY aggressive.


https://www.youtube.com/watch?v=wtBomTb4Tts


I'm having the same issue. I can't play the game because the constant flashing lighting gives me a headache.

Here are some screenshots I made:

http://imgur.com/a/2kl3R

ATT_SgtPincel
03-23-2016, 12:28 AM
Same thing is happening to me. I have a HD 5770. I tried updating to the 15.11.1 beta driver, but the problem persists.

Commie6324
03-23-2016, 01:04 AM
You need to fix this Ubi. After walking around in base of ops, I now have a headache, and I'm queasy. It was ok before patch with only occasional light flickering. now unplayable.

milkit11
03-23-2016, 01:49 AM
I'll be surprised if they ever fix this. It's been a known issue since the beta. The first patch they issue not only doesn't fix the problem, but makes it worse.

ImHit
03-23-2016, 02:23 AM
I know for sure I couldn't play much before getting a headache and I've never experienced such in my entire 25 years of gaming.

The last thing UBI wants is a report go viral that a kid suffered an epileptic seizure from playing their new multi-million dollar new IP record breaker.

Alexandre027
03-23-2016, 02:33 AM
So thankfully I've got an gtx560 off a friend and their is no flickering for me anymore. Support finally got back to my ticket, I don't know if this will help any of you but might be worth a try. I suggest opening a support ticket and providing the information requested.

FYI they sent me the same on March 11, I have replied within few minutes and NEVER heard back from them since, I have followed up once without a success.

I am really disapointed from the horrible customer service provided by Ubisoft.

myherospbnj
03-23-2016, 02:56 AM
I got the same issue. I posted a video in another thread. It seems to be , from discussion on the forumn , AMD cards and somehow related to the temperature of the card (which AMD cards run hot, its part of how the card is). The developers responded in that thread that its a known issue. No other word since.

I7-5820k
R9 390
R9 290
16 GB DDR4
Samsung Evo 850 SSD

RockahoIic
03-23-2016, 03:42 AM
I know for sure I couldn't play much before getting a headache and I've never experienced such in my entire 25 years of gaming.

The last thing UBI wants is a report go viral that a kid suffered an epileptic seizure from playing their new multi-million dollar new IP record breaker.

Even if that happens, Ubisoft can easily blame the epileptic kid for using AMD cards instead of use recommended nividia cards.
Follow by blaming on AMD for desinging incompatibility GPUs with their game engine.

ImHit
03-23-2016, 05:17 AM
Even if that happens, Ubisoft can easily blame the epileptic kid for using AMD cards instead of use recommended nividia cards.
Follow by blaming on AMD for desinging incompatibility GPUs with their game engine.

No. No they can't since I'm reporting the same issue on my SLI 980 Ti setup.

ZETey1
03-23-2016, 05:49 AM
It all starts with the flicker

http://i.imgur.com/Y2zBNzi.jpg
http://i.imgur.com/WRFyLwf.jpg
http://i.imgur.com/UzI57M0.jpg

Abbsso
03-23-2016, 06:21 AM
Im waiting for the solution ..have the same problem here , Amd Radeon HD 5800 series .

RockahoIic
03-23-2016, 06:21 AM
No. No they can't since I'm reporting the same issue on my SLI 980 Ti setup.


Damn further proofs that they hate pc users. First was the horrendous flickering since day one release then disrespectfully punish the PC players by making it worst with recent patch.

Brazik69
03-23-2016, 07:22 AM
Damn further proofs that they hate pc users. First was the horrendous flickering since day one release then disrespectfully punish the PC players by making it worst with recent patch.
Not all, they hate only amd radeon pc users. Users have Nvidia GPU all have no problems with strob. I played with INTEL i5 CPU, he was warm, over 105* g and i thouth is this why strob flickering textures, so i change him immideatedly to another CPU. i3 he was cold, but strob textures was still in game. So this is not CPU problems as told in ticket.

Dubie
03-23-2016, 08:17 AM
Same issue and yes 10x worse after patch
Need a fix for this crap asap...
:mad::confused::(

DeifyTroll
03-23-2016, 08:42 AM
After patch - unplayable. Fix it pls

JoeSchlock
03-23-2016, 09:54 AM
Happens to me, too
Not always and a restart of the game (sometimes multiple times) usually fixes it for a bit.

Windows 10 Pro 64bit
Gigabyte GeForce GTX 780 GHz Edition WindForce
Driver 364.51 (tried 362.0 - not really better)
Intel core I7 4790

ZETey1
03-23-2016, 10:27 AM
Happens to me, too
Not always and a restart of the game (sometimes multiple times) usually fixes it for a bit.

Windows 10 Pro 64bit
Gigabyte GeForce GTX 780 GHz Edition WindForce
Driver 364.51 (tried 362.0 - not really better)
Intel core I7 4790

Ge Force to???

Xintar08
03-23-2016, 10:47 AM
After patch 1.0.2 I get some flickering at shadow areas, especially on my characters clothes when standing still and viewing the char. Also got some texture bugs/vanishing in the surroundings in DZ late last night.

three_phases
03-23-2016, 11:24 AM
Ubisoft as it intrusive says yum - buy a new video card. This bungler lost to me if they do not fix any time soon. Radeon 6950

Elge_76
03-23-2016, 11:27 AM
Ge Force to???


Only the PC users of public enemies of Ubisoft.
Console? No problem...

Ukkone..
03-23-2016, 11:38 AM
Yeah flickering is bad and now, after the patch theres little bit of white walling around. Look for yourself, tried to play mission.
http://imgur.com/gCb4Ftx

SlovenianHusky
03-23-2016, 12:24 PM
Happens to me, too
Not always and a restart of the game (sometimes multiple times) usually fixes it for a bit.

Windows 10 Pro 64bit
Gigabyte GeForce GTX 780 GHz Edition WindForce
Driver 364.51 (tried 362.0 - not really better)
Intel core I7 4790


Yep I noticed that as well. All those problems that i posted would disappear if I loaded again. For example. We were playing challenging with my team, and as we were fighting through the wave slowly, the issue would get progressively worse. As we would wipe and reload the level to the checkpoint the problem would be gone.

Brazik69
03-23-2016, 01:27 PM
No reaction from Ubisoft, nothing from AMD, for what i pay money? for ****y flickeryng?

ID4rKNiGhT
03-23-2016, 03:01 PM
UP, we deserve an answer about this issue.

Frost1k991
03-23-2016, 03:23 PM
UP, we deserve an answer about this issue.

https://twitter.com/UbisoftSupport
Send report right here

Brazik69
03-23-2016, 03:38 PM
https://twitter.com/UbisoftSupport
Send report right here

Where else? In the official support, in the forum, in the twitter, where else need to cry for gods from UBI see our problem?

ChunkyBubbs
03-23-2016, 07:56 PM
White Flickering, especially in buildings, since beta. Worse after most recent patch. 1.0.2. Missions (I'm playing challenging) cause light to accumulate till screen is white. Tried everything mentioned in the post, nothing changes.

AMD Radeon 6950 HD 2gig. i5 2500k. 16 g RAM. Win 7 x64

Consider this my official complaint. I expect the matter to be resolved within 2 weeks or I'll want a refund.

Xeph123
03-23-2016, 08:00 PM
are you using crossfire?, if so try to disable it.

for me it happened because of crossfire but in older versions I also had to disable game overlays such as steam, and AMD gaming envolved app.

that stopped the flickering for me :)

ImHit
03-23-2016, 09:21 PM
This is from playing this very morning

No overlays. No anti-virus running. Playing on Steam version with SLI nvidia 980 Ti cards (x2). This has left me with a massive headache.


https://youtu.be/zPHV1ub0JVA

redbulletje
03-23-2016, 11:14 PM
running game on 60 fps but stil the ligtning its a fun game but this makes it ****

UA_SOAP
03-23-2016, 11:33 PM
It all starts with the flicker

http://i.imgur.com/Y2zBNzi.jpg
http://i.imgur.com/WRFyLwf.jpg
http://i.imgur.com/UzI57M0.jpg

same sith

RockahoIic
03-24-2016, 01:28 AM
Where else? In the official support, in the forum, in the twitter, where else need to cry for gods from UBI see our problem?

Even if they see it, they would not knowledge it and pretend it's not there.

Mrazilla
03-24-2016, 06:06 AM
developers know about the problem, there is a response from the Community Manager "Yes, we are aware of it and is under investigation. The issue seems to be caused by a lot of various factors though so it's not easy to investigate."

We can only hope and wait for the solution to this problem ...

Brazik69
03-24-2016, 07:06 AM
developers know about the problem, there is a response from the Community Manager "Yes, we are aware of it and is under investigation. The issue seems to be caused by a lot of various factors though so it's not easy to investigate."

We can only hope and wait for the solution to this problem ...

Thanks for a good news. I.m was already to ready buy new videocard...%)

three_phases
03-24-2016, 07:28 AM
There is speculation that blame technology from Nvidia - Voxel Global Illyumination. Therefore, no corrections owners of older cards, sli probably will not see until Nvidia did not bother to improve their product.
PS. Translate from google.

morturia
03-24-2016, 07:51 AM
Since the last patch 2-3 days ago I'm having these issues now as well before that the game was quite well playable on my old HD 6950.

As i do plan to buy a brand new PC in less then 6 months time i don't want to invest money into a graphics card atm.

I pre-orderd the gold edition Ubisoft spend well over 80 Euro's on this, been able to play for 115 hours without any issues, until this latest patch,
get this fixed will u.

ID4rKNiGhT
03-24-2016, 01:02 PM
developers know about the problem, there is a response from the Community Manager "Yes, we are aware of it and is under investigation. The issue seems to be caused by a lot of various factors though so it's not easy to investigate."

We can only hope and wait for the solution to this problem ...

I'm really angry with this answer. We already had this issue with the closed beta one month before the official release and they didn't fix it and in more than a week we will see the first official month of the game without any solution. That give them 2 months with this issue without solution...so, what can we expect about this? if they don't fix it in less than 2 weeks I will demand my fully refund.

Brazik69
03-24-2016, 02:21 PM
I'm really angry with this answer. We already had this issue with the closed beta one month before the official release and they didn't fix it and in more than a week we will see the first official month of the game without any solution. That give them 2 months with this issue without solution...so, what can we expect about this? if they don't fix it in less than 2 weeks I will demand my fully refund.

I thouth it because more parts of issues are with old videocards, not in recomended compatible list.

IamrealT0NY
03-24-2016, 02:38 PM
I thouth it because more parts of issues are with old videocards, not in recomended compatible list.

You are wrong -


This is from playing this very morning

No overlays. No anti-virus running. Playing on Steam version with SLI nvidia 980 Ti cards (x2). This has left me with a massive headache.


https://youtu.be/zPHV1ub0JVA

RockahoIic
03-24-2016, 02:44 PM
I'm really angry with this answer. We already had this issue with the closed beta one month before the official release and they didn't fix it and in more than a week we will see the first official month of the game without any solution. That give them 2 months with this issue without solution...so, what can we expect about this? if they don't fix it in less than 2 weeks I will demand my fully refund.

Agree, the last time we bought this BS, this patch that made it worst happens.
This is by far worst graphical glitch I have ever experience in 17 years on PC gaming.
Most glitches I encounter in other games are mostly minor and easily ignore. Division is soo bad that i got a headache and vomiting.

ImYourDaddy_
03-24-2016, 05:54 PM
AMD HD 6900
i7-2600k CPU @ 3.40
8GB RAM
Windows 10

I was about to suffer an epileptic seizure . Thanks Ubisoft :mad:

aBroccoli
03-24-2016, 06:14 PM
I have the same problem, but in my case the screen will go slowly white and when it is finished then everything in game is white and you just have to quit the game.

DeifyTroll
03-24-2016, 07:18 PM
I cant play after patch, why no fix? I pay money and cant play after march 22- Good JOB REALLY!!!!

TheOnlyDoor
03-24-2016, 08:46 PM
I thouth it because more parts of issues are with old videocards, not in recomended compatible list.
Well I'm running 2 390x's in crossfire and I get the flickering if I don't completely disable the 2nd card.
So no crossfire support at all in game atm even though there is a Radeon profile.

Brazik69
03-24-2016, 10:24 PM
If this issue was not solved from beta, i think it not will be solved never, cause they been able to do this already 50 times. We have 10 posts from users with old cards and only 1 from users with new. Even if will be 200 tickets from new cards owner, it is nothing. They have more then 1 mill. gamers and 0.02% players with same issue is absolutely nothing. They have no problem actually. And i have no answer by second day from support. Cause they do not need to answer me. I am not problem for Ubisoft with my HD6930.

ZETey1
03-24-2016, 10:41 PM
...


Thank you for contacting support for Ubisoft.

I would like to inform you that in order to resolve the problem directly with your participation is required, as the cause of the trouble lies in the local settings of your network connection, or by setting
Your Internet service provider.

Thank you for your understanding.

Yours faithfully,
Julian
Ubisoft Support

FACEPALM

RockahoIic
03-25-2016, 02:23 AM
...


Thank you for contacting support for Ubisoft.

I would like to inform you that in order to resolve the problem directly with your participation is required, as the cause of the trouble lies in the local settings of your network connection, or by setting
Your Internet service provider.

Thank you for your understanding.

Yours faithfully,
Julian
Ubisoft Support

FACEPALM

LOL now they are treating you an idiot. what are they trying to proof?

ZETey1
03-25-2016, 12:44 PM
LOL now they are treating you an idiot. what are they trying to proof?

I sent them screenshots threw these topics and tickets, all that was asked and what I was told ...

AcidsniperTX
03-25-2016, 01:35 PM
Just bought the game and installed. Same thing happens to me and gets progressively worse after playing for 1+ hour to the point the game is completely unplayable.

Location in game: Everywhere
Version of GPU drivers before updating: 15.201.1151.1008 (up to date per AMD)
Number of GPUS: 1
GPU model: AMD Radeon 6800

Are we going to get an update on this being fixed? If not I'm just going to initiate a refund cause this is completely unacceptable.

Brazik69
03-25-2016, 02:07 PM
Just bought the game and installed. Same thing happens to me and gets progressively worse after playing for 1+ hour to the point the game is completely unplayable.

Location in game: Everywhere
Version of GPU drivers before updating: 15.201.1151.1008 (up to date per AMD)
Number of GPUS: 1
GPU model: AMD Radeon 6800

Are we going to get an update on this being fixed? If not I'm just going to initiate a refund cause this is completely unacceptable.

It will be long history with fix. I have no hope cause already 3th day have no answer to support ticket. No one twitt about this issue, will be fixed or not. This situation make me crazy.I hate ubisoft already...I pay money for game, but i can't play it.

Solrak.
03-25-2016, 04:08 PM
my brother is having the issue with a 6970, we did a few generic problem fixes and setting changes prior to the patch which didn't work, hes just text me now and said that the patch has made it better for him (but still not fixed), so makes me think its more of a profile/settings issue as well as something on their side....

Ubi-Houck
03-25-2016, 05:16 PM
...


Thank you for contacting support for Ubisoft.

I would like to inform you that in order to resolve the problem directly with your participation is required, as the cause of the trouble lies in the local settings of your network connection, or by setting
Your Internet service provider.

Thank you for your understanding.

Yours faithfully,
Julian
Ubisoft Support

FACEPALM

Hello, ZETey1,

I was able to find your ticket and I have passed this along to be looked into.

I am sorry for any inconvenience caused.

For those who are still encountering flickering issues, please try the steps below:

1. Disable Background Applications:

To check there is no conflict with other applications and the game, please try disabling your background applications (Temporarily disable any unnecessary programs and also any anti-virus / firewall software):

If you are using Windows 8/8.1/10, start-up programs can be disabled through the task manager. Press CTRL + ALT + DELETE to go the task manager and go to the start-up tab.

If using a previous version of Windows:

Go to the Start menu on your desktop (or, if using Windows Vista/Windows 7 press the Windows key and the letter R at the same time)

- Type in MSCONFIG and press Enter
- Go to the tab, which says Start-up
- Click the option to Disable All
- Press Apply, then Close then pick the option to Restart

Once your computer has restarted, please try the game again. Please do not forget to reactivate your security software after testing the game.

2. Verify the Game Files:

To verify the game files, we recommend running the Uplay client as administrator to do this:

1. Completely exit Uplay.
2. Right-click on the shortcut which you use to launch Uplay.
3. Select the 'Compatibility' tab.
4. Tick the 'Run as Administrator' box.
5. Select 'OK'

To verify the game files:

1. Launch Uplay.
2. Select the 'Games' tab at the top of the window.
3. Click on the game tile within your games library.
4. Select "Properties".
5. Under "Local Files", choose the "Verify Files" option.

If an issue is found you will be given the option to Repair, click Repair. After repairing the issue, please verify the game again until no issues are found. When this has been completed you can then try the game again.

3. Delete Configuration File:

If you are still having issues after verifying the game files, please delete the game configuration file. This will reset the configuration setting for the game back to their default settings. You can find the file in the location below:

Documents > My Games > Tom Clancy's The Division > [Uplay ID]

The file should be named: State.cfg

Once deleted, please try the game again.

4. Check Your Graphics Card Drivers Are Up to Date
It's important that your graphics card is using the latest drivers, as if they are not then you may experience a number of issues. To update your graphics card drivers, we recommend going to the graphics card manufacturer's website to download the latest drivers. Please use the link below for your graphics card manufacturer:

NVidia: http://www.geforce.co.uk/drivers

AMD: http://support.amd.com/en-us/download

Laptop Users:
Laptop versions of supported graphics card may work but are NOT officially supported. You can try the steps below on how to make your laptop dedicated graphics card, the primary card:

NVIDIA:
Please open your NVIDIA Control Panel and click on 'Manage 3D settings'.

You should be able to see the drop down list for 'Preferred graphics processor', please select 'High-performance NVIDIA processor' then 'Apply' at the bottom.

AMD:
Open the Catalyst Control Center, go to the Dynamic Switchable Graphics tab and set the game to run on High Performance.

If you are still having issues after these steps, can you please create a support ticket so we can look into this for you? You can create a ticket on our support website here: https://support.ubi.com/

Click on 'My Questions' then 'Ask a Question' and fill out the details. Can you please also attach a DXDIAG and a MSINFO report from your computer to the ticket?

You can find instructions on how to create these files and attach them to this ticket in the links below:

Dxdiag: https://support.ubi.com/en-GB/faq.aspx?article=000021185
MSINFO: https://support.ubi.com/en-GB/faq/article/000021216

Thanks

three_phases
03-25-2016, 06:42 PM
Documents > My Games > Rainbow Six - Siege > [Uplay ID]


Documents\my games\Tom Clancy's The Division

So right , only it does not help solve the problem...

Ubi-Houck
03-25-2016, 06:45 PM
Strange , what does it...

My apologises, the correct location is:

Documents > My Games > Tom Clancy's The Division > [Uplay ID]

and the correct file should be named: State.cfg

Thanks

IamrealT0NY
03-25-2016, 06:48 PM
Strange , what does it...

It means that you must buy Rainbow Six to fix our problem :D

three_phases
03-25-2016, 07:03 PM
It means that you must buy Rainbow Six to fix our problem :D
I probably is not going ;)

SlovenianHusky
03-25-2016, 08:09 PM
Hello, ZETey1,

I was able to find your ticket and I have passed this along to be looked into.

I am sorry for any inconvenience caused.

For those who are still encountering flickering issues, please try the steps below:

1. Disable Background Applications:

To check there is no conflict with other applications and the game, please try disabling your background applications (Temporarily disable any unnecessary programs and also any anti-virus / firewall software):

If you are using Windows 8/8.1/10, start-up programs can be disabled through the task manager. Press CTRL + ALT + DELETE to go the task manager and go to the start-up tab.

If using a previous version of Windows:

Go to the Start menu on your desktop (or, if using Windows Vista/Windows 7 press the Windows key and the letter R at the same time)

- Type in MSCONFIG and press Enter
- Go to the tab, which says Start-up
- Click the option to Disable All
- Press Apply, then Close then pick the option to Restart

Once your computer has restarted, please try the game again. Please do not forget to reactivate your security software after testing the game.

2. Verify the Game Files:

To verify the game files, we recommend running the Uplay client as administrator to do this:

1. Completely exit Uplay.
2. Right-click on the shortcut which you use to launch Uplay.
3. Select the 'Compatibility' tab.
4. Tick the 'Run as Administrator' box.
5. Select 'OK'

To verify the game files:

1. Launch Uplay.
2. Select the 'Games' tab at the top of the window.
3. Click on the game tile within your games library.
4. Select "Properties".
5. Under "Local Files", choose the "Verify Files" option.

If an issue is found you will be given the option to Repair, click Repair. After repairing the issue, please verify the game again until no issues are found. When this has been completed you can then try the game again.

3. Delete Configuration File:

If you are still having issues after verifying the game files, please delete the game configuration file. This will reset the configuration setting for the game back to their default settings. You can find the file in the location below:

Documents > My Games > Tom Clancy's The Division > [Uplay ID]

The file should be named: State.cfg

Once deleted, please try the game again.

4. Check Your Graphics Card Drivers Are Up to Date
It's important that your graphics card is using the latest drivers, as if they are not then you may experience a number of issues. To update your graphics card drivers, we recommend going to the graphics card manufacturer's website to download the latest drivers. Please use the link below for your graphics card manufacturer:

NVidia: http://www.geforce.co.uk/drivers

AMD: http://support.amd.com/en-us/download

Laptop Users:
Laptop versions of supported graphics card may work but are NOT officially supported. You can try the steps below on how to make your laptop dedicated graphics card, the primary card:

NVIDIA:
Please open your NVIDIA Control Panel and click on 'Manage 3D settings'.

You should be able to see the drop down list for 'Preferred graphics processor', please select 'High-performance NVIDIA processor' then 'Apply' at the bottom.

AMD:
Open the Catalyst Control Center, go to the Dynamic Switchable Graphics tab and set the game to run on High Performance.

If you are still having issues after these steps, can you please create a support ticket so we can look into this for you? You can create a ticket on our support website here: https://support.ubi.com/

Click on 'My Questions' then 'Ask a Question' and fill out the details. Can you please also attach a DXDIAG and a MSINFO report from your computer to the ticket?

You can find instructions on how to create these files and attach them to this ticket in the links below:

Dxdiag: https://support.ubi.com/en-GB/faq.aspx?article=000021185
MSINFO: https://support.ubi.com/en-GB/faq/article/000021216

Thanks

I deleted State.cfg and then started the game. Settings remained the same. I then deleted everything related to settings in the same folder, the settings remained the same. Cannot even auto detect the settings.

Brazik69
03-25-2016, 08:40 PM
I do all what you said. But... nothing,, you can see result on the video i rec.

https://youtu.be/-GyyO--lJGg

All what they can, give standard instructions, no one ivestigating this.
Disable antivirus bla bla bla, it worked 5 years ago not today. Are few hundred peoples with the same issue and you recommend disable antivirus for all them, and run with administrator?... Disscusting

SteamFunk.
03-25-2016, 09:03 PM
I tried everything, started uplay as administrator, checked background apps, verified game files, tried with both catalyst and crimson control centers, and nothing, it's still flickering like crazy, after 40-45 seconds almost completely white...

Dear Ubisoft employees, I was playing with no problems, just some acceptable flickering indoors only and not everytime. But after the 1.0.2 patch the game is unplayable because of this flickering issue. It must be related to the patch, not background apps, firewall, antivirus or something like that,

Please just really help and give support!!

SlightlyNoobish
03-25-2016, 10:42 PM
I tried everything, started uplay as administrator, checked background apps, verified game files, tried with both catalyst and crimson control centers, and nothing, it's still flickering like crazy, after 40-45 seconds almost completely white...

Dear Ubisoft employees, I was playing with no problems, just some acceptable flickering indoors only and not everytime. But after the 1.0.2 patch the game is unplayable because of this flickering issue. It must be related to the patch, not background apps, firewall, antivirus or something like that,

Please just really help and give support!!

1.02 broke my game too. unplayable on AMD GPU

however i did find that setting AMD Surface Format Optimization on caused problems

Alexandre027
03-26-2016, 12:19 AM
I tried everything, started uplay as administrator, checked background apps, verified game files, tried with both catalyst and crimson control centers, and nothing, it's still flickering like crazy, after 40-45 seconds almost completely white...

Dear Ubisoft employees, I was playing with no problems, just some acceptable flickering indoors only and not everytime. But after the 1.0.2 patch the game is unplayable because of this flickering issue. It must be related to the patch, not background apps, firewall, antivirus or something like that,

Please just really help and give support!!

Same

RockahoIic
03-26-2016, 04:54 AM
Hello, ZETey1,

I was able to find your ticket and I have passed this along to be looked into.

I am sorry for any inconvenience caused.

For those who are still encountering flickering issues, please try the steps below:

1. Disable Background Applications:

To check there is no conflict with other applications and the game, please try disabling your background applications (Temporarily disable any unnecessary programs and also any anti-virus / firewall software):

If you are using Windows 8/8.1/10, start-up programs can be disabled through the task manager. Press CTRL + ALT + DELETE to go the task manager and go to the start-up tab.

If using a previous version of Windows:

Go to the Start menu on your desktop (or, if using Windows Vista/Windows 7 press the Windows key and the letter R at the same time)

- Type in MSCONFIG and press Enter
- Go to the tab, which says Start-up
- Click the option to Disable All
- Press Apply, then Close then pick the option to Restart

Once your computer has restarted, please try the game again. Please do not forget to reactivate your security software after testing the game.

2. Verify the Game Files:

To verify the game files, we recommend running the Uplay client as administrator to do this:

1. Completely exit Uplay.
2. Right-click on the shortcut which you use to launch Uplay.
3. Select the 'Compatibility' tab.
4. Tick the 'Run as Administrator' box.
5. Select 'OK'

To verify the game files:

1. Launch Uplay.
2. Select the 'Games' tab at the top of the window.
3. Click on the game tile within your games library.
4. Select "Properties".
5. Under "Local Files", choose the "Verify Files" option.

If an issue is found you will be given the option to Repair, click Repair. After repairing the issue, please verify the game again until no issues are found. When this has been completed you can then try the game again.

3. Delete Configuration File:

If you are still having issues after verifying the game files, please delete the game configuration file. This will reset the configuration setting for the game back to their default settings. You can find the file in the location below:

Documents > My Games > Tom Clancy's The Division > [Uplay ID]

The file should be named: State.cfg

Once deleted, please try the game again.

4. Check Your Graphics Card Drivers Are Up to Date
It's important that your graphics card is using the latest drivers, as if they are not then you may experience a number of issues. To update your graphics card drivers, we recommend going to the graphics card manufacturer's website to download the latest drivers. Please use the link below for your graphics card manufacturer:

NVidia: http://www.geforce.co.uk/drivers

AMD: http://support.amd.com/en-us/download

Laptop Users:
Laptop versions of supported graphics card may work but are NOT officially supported. You can try the steps below on how to make your laptop dedicated graphics card, the primary card:

NVIDIA:
Please open your NVIDIA Control Panel and click on 'Manage 3D settings'.

You should be able to see the drop down list for 'Preferred graphics processor', please select 'High-performance NVIDIA processor' then 'Apply' at the bottom.

AMD:
Open the Catalyst Control Center, go to the Dynamic Switchable Graphics tab and set the game to run on High Performance.

If you are still having issues after these steps, can you please create a support ticket so we can look into this for you? You can create a ticket on our support website here: https://support.ubi.com/

Click on 'My Questions' then 'Ask a Question' and fill out the details. Can you please also attach a DXDIAG and a MSINFO report from your computer to the ticket?

You can find instructions on how to create these files and attach them to this ticket in the links below:

Dxdiag: https://support.ubi.com/en-GB/faq.aspx?article=000021185
MSINFO: https://support.ubi.com/en-GB/faq/article/000021216

Thanks

Tried it, still the same. Giving "Copy and Paste" answers and instructions is not the way solving issue at this magnitude.
It's clearly the game's broken engine. Please fix it asap and please do it properly.
This level of glitches since day one release is not acceptable. I can go as far to say that, there are individual indie developers can produce better glitchless games then Ubisoft "professional" AAA titles.

sexconker
03-26-2016, 06:44 AM
This is clearly a widespread issue (I have the same problem on a Radeon HD 6970).
Instead of wasting time having users try pointless steps, please try to recreate the issue in house (use a 7000 series or earlier AMD card) and look at the recent patch to find the cause.

DCLXVIAudrey
03-26-2016, 08:18 AM
would still like to bump it because it has gotten worse post 1.02

I know the only true solution is to get a better graphic card, but this is blinding me.

some indoor became this:

this is in warrengate
http://s10.postimg.org/3vvb3o948/20160323192532_1.jpg

before entering BoO
http://s21.postimg.org/ac74d3nie/20160326150625_1.jpg


I'm serious, you see how bright it is? it happened to me in various locations even in the middle of challenging mission, the whole screen became WHITE.

Xintar08
03-26-2016, 09:04 AM
I do all what you said. But... nothing,, you can see result on the video i rec. https://youtu.be/-GyyO--lJGgAll what they can, give standard instructions, no one ivestigating this. Disable antivirus bla bla bla, it worked 5 years ago not today. Are few hundred peoples with the same issue and you recommend disable antivirus for all them, and run with administrator?... Disscusting

I can see that you have never worked with anything related to support. Thats the real challenge, supporting thousands upon thousands of spoilt individuals that never report details correctly, never follow directions and generally behave like a support team is theire personal servant (even a 100$ isnt gonna buy you that).

Because of a large number of "idiots" (at least behaving like it) everyone has to be treated within the same specific guidelines.It amazes me (or really not) that people are not even able to follow a "fill out this form in this syntax so we can gather good intelligence on the issue". People start making theire own lists instead of following the standard format that was made because more than 2 or 3 reports will need to be analyzed.

Just look at this thread. They specifically tell you how they want you to report, still people are making theire own mixes.
http://forums.ubi.com/showthread.php/1418016-Connectivity-Infinite-Loading-Crafting

And guess what. Disabling your antivirus is still viable as antivirus today isnt the same as it was 5 years ago. Today you have security suites that incorporate firewalls (well, even 10 years ago) and many other functions that might affect any function that is networked etc. On the 1.0.2 patch some software firewalls included in software packages had to be disabled or the rules had to be manually remade. Realtime monitors in AVs are bugged as hell aswell, so yes its viable.

A story from a past neighbour
"Hey the networked printer you helped me install isnt working anymore, you need to fix it". "Aha ok, what did you do?", "nothing at all, the s. box printserver box just stopped working", "well, lets find out shall we". After looking at his computer he had installed a free antivirus security suite that incorporated a firewall, this f. up his networked printer. I told him this and asked him for 50 bucks to fix it (just because of the way he was behaving).

EDIT:
Imagine 20 employees trying to help 2000 screaming children. Its gonna take some time getting it sorted out.

Brazik69
03-26-2016, 09:37 AM
I can see that you have never worked with anything related to support. Thats the real challenge, supporting thousands upon thousands of spoilt individuals that never report details correctly, never follow directions and generally behave like a support team is theire personal servant (even a 100$ isnt gonna buy you that).

Because of a large number of "idiots" (at least behaving like it) everyone has to be treated within the same specific guidelines.It amazes me (or really not) that people are not even able to follow a "fill out this form in this syntax so we can gather good intelligence on the issue". People start making theire own lists instead of following the standard format that was made because more than 2 or 3 reports will need to be analyzed.

And guess what. Disabling your antivirus is still viable as antivirus today isnt the same as it was 5 years ago. Today you have security suites that incorporate firewalls (well, even 10 years ago) and many other functions that might affect any function that is networked etc. On the 1.0.2 patch some software firewalls included in software packages had to be disabled or the rules had to be manually remade. Realtime monitors in AVs are bugged as hell aswell, so yes its viable.

A story from a past neighbour
"Hey the networked printer you helped me install isnt working anymore, you need to fix it". "Aha ok, what did you do?", "nothing at all, the s. box printserver box just stopped working", "well, lets find out shall we". After looking at his computer he had installed a free antivirus security suite that incorporated a firewall, this f. up his networked printer. I told him this and asked him for 50 bucks to fix it (just because of the way he was behaving).

EDIT:
Imagine 20 employees trying to help 2000 screaming children. Its gonna take some time getting it sorted out.

We have few hundred gamers with the same issue, all understand - is this problem is not on gamer side, this is glitch of client. It was begin from beta and been multiplyed after path, and no one from ubisoft don't want to investigate and fix it . Just standart procedure from Reinbow six as you can see in last instructions from support.

Xintar08
03-26-2016, 10:28 AM
As standard procedures develops av incorporate more and more solutions to common problems it is worth informing everyone of them. (Im not an employee). Many causes of issues are common for many similar games.

Even if its "only" a few hundred having that one specific issue the customer support are dealing with millions of support tickets, posts on ubiforum, reddit at steam etc.

Looking at how people f. up theire windows installations with all sorts of ****ty software, malware, clocks the bedjeezus out of theire hardware and claim "its stable", crappy copperwiring and ISPs, pirating the game, installing hacks, trainers and exploits its no wonder there will be a lot of problems on the PC plattform.

On the consoles however its another story but even there people are getting creative with hardwaremods, having ****ty WiFi, badly configured routers with NAT issues, consoles loaded with sticky dustlayers, overheating in closed cupboards etc.

You have an unlimited amount of causes but most pople are playing the "blame game".

RockahoIic
03-26-2016, 11:08 AM
We have few hundred gamers with the same issue, all understand - is this problem is not on gamer side, this is glitch of client. It was begin from beta and been multiplyed after path, and no one from ubisoft don't want to investigate and fix it . Just standart procedure from Reinbow six as you can see in last instructions from support.

^^ This ^^
I don't understand why people are defending this game, it is clearly the issue is on the broken game. People have already sound off since beta.

MamieBisous
03-26-2016, 11:28 AM
^^ This ^^
I don't understand why people are defending this game, it is clearly the issue is on the broken game. People are already sound off since beta.

I reinstall windows, i reinstall uplay, i reinstall the divsion. Sames issues. i do everything you say for crashing (and more)

No solution for this ?

your not professional, your idiot.

iwanGda
03-26-2016, 12:46 PM
how to play ??
https://www.youtube.com/watch?v=3vBcdBV1XzQ

myherospbnj
03-26-2016, 03:41 PM
The issue is related to AMD drivers for Crossfire mode. It is a known issue.


Quote Originally Posted by "AMD Radeon Software Crimson Edition 16.3.1"

Known Issues

A few game titles may fail to launch or crash if the AMD Gaming Evolved overlay is enabled. A temporary workaround is to disable the AMD Gaming Evolved "In Game Overlay"
FFXIV can experience black screen or application hang
The Division may experience flickering in AMD Crossfire™ mode.
League of Legends® may experience some graphical corruption on characters death animation in AMD Crossfire™ mode.
Rift® may experience a hang when playing with FRTC and V-Sync enabled. As a work around users are suggested to disable V-Sync.
Plants vs Zombies™: Garden Warfare 2 may experience some flickering in AMD Crossfire™ mode.
Power efficiency toggle in Radeon™ Settings is showing up for some unsupported products.
Hitman™ may experience poor AMD Crossfire™ scaling when "Super Sampling" is set to 1.5x.
Need for Speed™ may experience poor scaling or flickering in AMD Crossfire™ mode.

Brazik69
03-26-2016, 05:06 PM
The issue is related to AMD drivers for Crossfire mode. It is a known issue.


Quote Originally Posted by "AMD Radeon Software Crimson Edition 16.3.1"

Known Issues

A few game titles may fail to launch or crash if the AMD Gaming Evolved overlay is enabled. A temporary workaround is to disable the AMD Gaming Evolved "In Game Overlay"
FFXIV can experience black screen or application hang
The Division may experience flickering in AMD Crossfire™ mode.
League of Legends® may experience some graphical corruption on characters death animation in AMD Crossfire™ mode.
Rift® may experience a hang when playing with FRTC and V-Sync enabled. As a work around users are suggested to disable V-Sync.
Plants vs Zombies™: Garden Warfare 2 may experience some flickering in AMD Crossfire™ mode.
Power efficiency toggle in Radeon™ Settings is showing up for some unsupported products.
Hitman™ may experience poor AMD Crossfire™ scaling when "Super Sampling" is set to 1.5x.
Need for Speed™ may experience poor scaling or flickering in AMD Crossfire™ mode.

16.3.1 will not to be supporting HD 6000 series...

milkit11
03-26-2016, 05:45 PM
The issue is related to AMD drivers for Crossfire mode. It is a known issue.


Quote Originally Posted by "AMD Radeon Software Crimson Edition 16.3.1"

Known Issues

A few game titles may fail to launch or crash if the AMD Gaming Evolved overlay is enabled. A temporary workaround is to disable the AMD Gaming Evolved "In Game Overlay"
FFXIV can experience black screen or application hang
The Division may experience flickering in AMD Crossfire™ mode.
League of Legends® may experience some graphical corruption on characters death animation in AMD Crossfire™ mode.
Rift® may experience a hang when playing with FRTC and V-Sync enabled. As a work around users are suggested to disable V-Sync.
Plants vs Zombies™: Garden Warfare 2 may experience some flickering in AMD Crossfire™ mode.
Power efficiency toggle in Radeon™ Settings is showing up for some unsupported products.
Hitman™ may experience poor AMD Crossfire™ scaling when "Super Sampling" is set to 1.5x.
Need for Speed™ may experience poor scaling or flickering in AMD Crossfire™ mode.

The flickering occurs with Crossfire disabled. The issue is not solely related to Crossfire.

fuzywuzybuny
03-27-2016, 03:15 AM
I have the same problem. Wish we could just get an answer if it is something they are trying to fix or not.

SlightlyNoobish
03-27-2016, 04:15 AM
how to play ??
https://www.youtube.com/watch?v=3vBcdBV1XzQ

same problems

ID4rKNiGhT
03-27-2016, 02:38 PM
The excuse of some players talking about AMD support makes me sick. A company must do a game without visual problems like this. If the game runs too slow or with less than 10 fps is understandable that you have a bad graphic card. But FLICKERING? I never have seen something like this, because this kind of thing is a problem of the engine. The should fix it or give a message at the menu saying: you will experiencie some flickering issues thanks to your graphic card, but now is too late.

Coboney
03-27-2016, 04:44 PM
Actually here the issue is two things...

Crossfire is a bug and one that is a known issue there.

As for everyone on the 6000 Series... The issue here isn't ubisoft or AMD. The issue is you didn't read MINIMUM REQUIREMENTS. As in, the MINIMUM to have to play the game properly.

From the FAQ (https://support.ubi.com/en-US/FAQ/9/3502/minimum-requirements/kA030000000tiSPCAY)(and also available on Store fronts there)
*Supported NVIDIA cards at time of release: GeForce GTX500 series: GeForce GTX560 (2 GB VRAM) or better • GeForce GTX600 series: GeForce GTX660 or better • GeForce GTX700 series: GeForce GTX760 or better • GeForce GTX900 Titan series: GeForce GTX960 or better

*Supported AMD cards at time of release: Radeon HD7000 series: Radeon HD7770 (2 GB VRAM) or better • Radeon 200 series: Radeon R7 270 or better • Radeon 300/Fury X series: Radeon R7 370 or better.

So there you go.

Frost1k991
03-27-2016, 04:56 PM
Actually here the issue is two things...

Crossfire is a bug and one that is a known issue there.

As for everyone on the 6000 Series... The issue here isn't ubisoft or AMD. The issue is you didn't read MINIMUM REQUIREMENTS. As in, the MINIMUM to have to play the game properly.

From the FAQ (https://support.ubi.com/en-US/FAQ/9/3502/minimum-requirements/kA030000000tiSPCAY)(and also available on Store fronts there)
*Supported NVIDIA cards at time of release: GeForce GTX500 series: GeForce GTX560 (2 GB VRAM) or better • GeForce GTX600 series: GeForce GTX660 or better • GeForce GTX700 series: GeForce GTX760 or better • GeForce GTX900 Titan series: GeForce GTX960 or better

*Supported AMD cards at time of release: Radeon HD7000 series: Radeon HD7770 (2 GB VRAM) or better • Radeon 200 series: Radeon R7 270 or better • Radeon 300/Fury X series: Radeon R7 370 or better.

So there you go.

GT760 got this problem with flickering

ID4rKNiGhT
03-27-2016, 05:26 PM
Actually here the issue is two things...

Crossfire is a bug and one that is a known issue there.

As for everyone on the 6000 Series... The issue here isn't ubisoft or AMD. The issue is you didn't read MINIMUM REQUIREMENTS. As in, the MINIMUM to have to play the game properly.

From the FAQ (https://support.ubi.com/en-US/FAQ/9/3502/minimum-requirements/kA030000000tiSPCAY)(and also available on Store fronts there)
*Supported NVIDIA cards at time of release: GeForce GTX500 series: GeForce GTX560 (2 GB VRAM) or better • GeForce GTX600 series: GeForce GTX660 or better • GeForce GTX700 series: GeForce GTX760 or better • GeForce GTX900 Titan series: GeForce GTX960 or better

*Supported AMD cards at time of release: Radeon HD7000 series: Radeon HD7770 (2 GB VRAM) or better • Radeon 200 series: Radeon R7 270 or better • Radeon 300/Fury X series: Radeon R7 370 or better.

So there you go.

Yeah sure, that's why we can play with 20-30 fps...but hey! this is game isn't supported, ergo we can't play it!. What a ****ty answer from this new "gamers". The minimum specs are for playing with a decent fps, but not for this kind of bugs. This is an engine bug and I don't care if some bunch of players come to say that generic answer, I have tested all kind of games and I play since 4 years old so I know what I'm talking about.

Btw, did you know that some "minimum specs cards" have the same problem?

Coboney
03-27-2016, 05:30 PM
GT760 got this problem with flickering

on that I'd say get the other hard specs as well but this is one that is there for that. My suspicion overall is that at some low end the power of the game there overwhelms the cards and it causes it or something like that.

Coboney
03-27-2016, 05:34 PM
Yeah sure, that's why we can play with 20-30 fps...but hey! this is game isn't supported, ergo we can't play it!. What a ****ty answer from this new "gamers". The minimum specs are for playing with a decent fps, but not for this kind of bugs. This is an engine bug and I don't care if some bunch of players come to say that generic answer, I have tested all kind of games and I play since 4 years old so I know what I'm talking about.

Btw, did you know that some "minimum specs cards" have the same problem?

Ah so because I'm new to this forum I'm obviously a "new gamer".

I do think there is an issue in the engine - it's clear given the crossfire as well that when something goes wrong it starts doing this. But obviously from here the majority of the cards are below the spec making it clear that below that it's overstressed and causes the issue to go big. There are a decent number of games that become unplayable with below minimum specs if you aren't able to modify it or do other things and the division is a game that because of it's always online nature will not be moddable without getting banned.

Minimum specs exist for a reason there and complaining that the officially stated unsupported card is having major issues doesn't really change the fact it's an unsupported card. You knew that when you bought it or were unwilling to read the basic information that was available everywhere on the expectation to run the game.

SteamFunk.
03-27-2016, 05:42 PM
Actually here the issue is two things...

Crossfire is a bug and one that is a known issue there.

As for everyone on the 6000 Series... The issue here isn't ubisoft or AMD. The issue is you didn't read MINIMUM REQUIREMENTS. As in, the MINIMUM to have to play the game properly.

From the FAQ (https://support.ubi.com/en-US/FAQ/9/3502/minimum-requirements/kA030000000tiSPCAY)(and also available on Store fronts there)
*Supported NVIDIA cards at time of release: GeForce GTX500 series: GeForce GTX560 (2 GB VRAM) or better • GeForce GTX600 series: GeForce GTX660 or better • GeForce GTX700 series: GeForce GTX760 or better • GeForce GTX900 Titan series: GeForce GTX960 or better

*Supported AMD cards at time of release: Radeon HD7000 series: Radeon HD7770 (2 GB VRAM) or better • Radeon 200 series: Radeon R7 270 or better • Radeon 300/Fury X series: Radeon R7 370 or better.

So there you go.

I have Radeon HD 6900, my card doesn't met minimum requirements, I know that. But I was playing the game nice and easy, have two different characters lvl 20 and 14 before the 1.0.2 patch.

Mrazilla
03-27-2016, 05:56 PM
Actually here the issue is two things...

Crossfire is a bug and one that is a known issue there.

As for everyone on the 6000 Series... The issue here isn't ubisoft or AMD. The issue is you didn't read MINIMUM REQUIREMENTS. As in, the MINIMUM to have to play the game properly.

From the FAQ (https://support.ubi.com/en-US/FAQ/9/3502/minimum-requirements/kA030000000tiSPCAY)(and also available on Store fronts there)
*Supported NVIDIA cards at time of release: GeForce GTX500 series: GeForce GTX560 (2 GB VRAM) or better • GeForce GTX600 series: GeForce GTX660 or better • GeForce GTX700 series: GeForce GTX760 or better • GeForce GTX900 Titan series: GeForce GTX960 or better

*Supported AMD cards at time of release: Radeon HD7000 series: Radeon HD7770 (2 GB VRAM) or better • Radeon 200 series: Radeon R7 270 or better • Radeon 300/Fury X series: Radeon R7 370 or better.

So there you go.
interesting system requirements - gtx560(2gb)=hd6950(2gb) (but why then AMD was listed minimum 7*** Series)

sry for my bad eng.

mrshinduke
03-27-2016, 06:07 PM
I opened a ticket 7 days aggo. Put there all needed files. My system ist up to date. Still no answer. Even in the Thread "Known issues" nobody cares for this problem. And sorry, minimum requirements arefor playing the game with normal fps and liquid without lags. My graphic card (Radeon HD6950) can manage all games on the market. Flikckering walls arent a problem of my card in any of the games but in The Division. This is a problem of a crappy programmed game.
I´m surely not buing a new graphic card because of one game. Btw Nvidia cards has also the same problem.
Its simple. A lot of PC players have this issue and Ubisoft doesnt care for it. Neither they writing in this thread. 0/10 Support and for me it was the last time i bought a game from Ubisoft. I can throw my money somwhere else in a hole.

Spike14812
03-27-2016, 07:30 PM
Also getting this after the patch. Worked okay during closed beta, open beta and release, as soon as patch 1.0.2 was released the flickering became unbearable until it eventually just turned every texture and model white. Tried all the usual fixes etc, nothing worked and support ticket hasn't been answered like most others here.

fuzywuzybuny
03-27-2016, 07:43 PM
I opened a ticket 7 days aggo. Put there all needed files. My system ist up to date. Still no answer. Even in the Thread "Known issues" nobody cares for this problem. And sorry, minimum requirements arefor playing the game with normal fps and liquid without lags. My graphic card (Radeon HD6950) can manage all games on the market. Flikckering walls arent a problem of my card in any of the games but in The Division. This is a problem of a crappy programmed game.
I´m surely not buing a new graphic card because of one game. Btw Nvidia cards has also the same problem.
Its simple. A lot of PC players have this issue and Ubisoft doesnt care for it. Neither they writing in this thread. 0/10 Support and for me it was the last time i bought a game from Ubisoft. I can throw my money somwhere else in a hole.


Just theorizing here...but this is the part of the patch that is the problem..

"Fixed a few lights that did not cast global illumination"

Which is probably using Nvidia's VXGI to cast that global illumination since The Division is a partner with nvidia. This is why the problem is occuring more frequently on Radeon cards and not Nvidia cars.

Before the patch, the flickering was mainly confined to safe houses and your base..if you notice, those areas are separate from the game world, so the lights in there were restricted to just a few.

Now, when they fixed the "global illumination" in the open world, this is when things got buggered. The light from ALL light sources in the open word were now flickering, adding together until finally you just get a giant strobe light of white.

Ideally if they simply had a graphic option to turn off global illumination it would fix this, possibly.

Brazik69
03-27-2016, 08:12 PM
Just theorizing here...but this is the part of the patch that is the problem..

"Fixed a few lights that did not cast global illumination"

Which is probably using Nvidia's VXGI to cast that global illumination since The Division is a partner with nvidia. This is why the problem is occuring more frequently on Radeon cards and not Nvidia cars.

Before the patch, the flickering was mainly confined to safe houses and your base..if you notice, those areas are separate from the game world, so the lights in there were restricted to just a few.

Now, when they fixed the "global illumination" in the open world, this is when things got buggered. The light from ALL light sources in the open word were now flickering, adding together until finally you just get a giant strobe light of white.

Ideally if they simply had a graphic option to turn off global illumination it would fix this, possibly.

I'm sure they have deal with Nvidia, cause they don't fix it intentionaly along two month. Want to play Devision? - so please buy the Nvidia...

Astro-2000
03-27-2016, 08:15 PM
Ubisoft have been getting hand jobs from Nvidia for years.

SteamFunk.
03-27-2016, 10:20 PM
Just theorizing here...but this is the part of the patch that is the problem..

"Fixed a few lights that did not cast global illumination"

Which is probably using Nvidia's VXGI to cast that global illumination since The Division is a partner with nvidia. This is why the problem is occuring more frequently on Radeon cards and not Nvidia cars.

Before the patch, the flickering was mainly confined to safe houses and your base..if you notice, those areas are separate from the game world, so the lights in there were restricted to just a few.

Now, when they fixed the "global illumination" in the open world, this is when things got buggered. The light from ALL light sources in the open word were now flickering, adding together until finally you just get a giant strobe light of white.

Ideally if they simply had a graphic option to turn off global illumination it would fix this, possibly.

I'll second that.

Frost1k991
03-28-2016, 05:40 AM
Ubisoft have been getting hand jobs from Nvidia for years.

Ubi dont care about this problem. Dunno.
They Sold 7 millons > swim in money
Think we are not get a fix

Vaegrand
03-28-2016, 04:44 PM
Ubi, please fix the problem of our computer not meeting the minimum requirements.

Just because some people post links saying that it has more brute power does not make the card more appropriate for playing Division. If you are bellow that AMD 7XXX series line you should probably return the game as your purchase was made without consulting the requirements (in a reasonable state of mind).