PDA

View Full Version : How do i change my Uplay email used?



runbox
02-24-2016, 06:02 PM
i cant change my email.Plez Help!

UbiChrisMANG
02-24-2016, 07:45 PM
Are you still able to access the email account that your uPlay account is associated with? If so click on this link and scroll to the "EMAIL" section about half way down the page. There are instructions there.

https://support.ubi.com/en-US/faq/9/3888/how-do-i-edit-my-uplay-account/kA030000000eZ5XCAU

If you can no longer access the old email account you will need Support to help you change it. This is for our player's security, they must confirm through email so that nobody but you can change your account information. If this is the case for you the yellow highlighted text in the EMAIL section of that page has a link to reach Support or you can also reach them using the links in my signature below :-)

runbox
02-26-2016, 10:50 AM
Are you still able to access the email account that your uPlay account is associated with? If so click on this link and scroll to the "EMAIL" section about half way down the page. There are instructions there.

https://support.ubi.com/en-US/faq/9/3888/how-do-i-edit-my-uplay-account/kA030000000eZ5XCAU

If you can no longer access the old email account you will need Support to help you change it. This is for our player's security, they must confirm through email so that nobody but you can change your account information. If this is the case for you the yellow highlighted text in the EMAIL section of that page has a link to reach Support or you can also reach them using the links in my signature below :-)

it doesnt work! but thank for helping me.

UbiChrisMANG
02-26-2016, 08:12 PM
DOH! OK then, go ahead and fill out a Support ticket or give Support a telephone call. This link contains phone numbers and links to fill out Support tickets for all regions:

https://support.ubi.com/en-US/FAQ/60/3888/international-support-contacts/kA030000000eiChCAI