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View Full Version : Random, Periodic Crashes



pouchey22
02-19-2016, 04:22 PM
I know quite a number of people have been having random crashes without any known steps to be able to reproduce them.

I alas am suffering the same fate, no lockups, no freezing, not even frame drops it'll just randomly crash with the generic "Has stopped working" windows message.
I'm running a GTX 970, AMD FX-8350 and 16GB of RAM so nothing there is below the specifications required.

I'm probably looking at one every 20-30 minutes, more often when I'm in missions with dialogue occurring than in free-roam so this may be a cause (Whether the game's having issues locating audio files or w.e)

I've been in communications with some other guys on Reddit, and they reckon there could be potential memory leaks? Any ideas on this? I'll try and have a look myself.

Cheers <3

I can drop a full DxDiag if needed

Ubi-bounce
02-19-2016, 04:50 PM
Hey there pouchey22, can you please open your MSINFO file and go to Software environment > Windows error reporting. Can you please copy one of the application crashes for The Division from there here please?

Thank you!

Sneakajoo
02-19-2016, 05:02 PM
Hey there pouchey22, can you please open your MSINFO file and go to Software environment > Windows error reporting. Can you please copy one of the application crashes for The Division from there here please?

Thank you!

2/19/2016 4:00 PM Application Error Faulting application name: TheDivision.exe, version: 1.0.0.0, time stamp: 0x56bb5f28
Faulting module name: TheDivision.exe, version: 1.0.0.0, time stamp: 0x56bb5f28
Exception code: 0xc0000005
Fault offset: 0x000000000025ecc0
Faulting process id: 0x4a70
Faulting application start time: 0x01d16b2ddc444133
Faulting application path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Tom Clancy's The Division Beta\TheDivision.exe
Faulting module path: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Tom Clancy's The Division Beta\TheDivision.exe
Report Id: ead0ff0e-d721-11e5-8314-bc5ff4361cae
Faulting package full name:
Faulting package-relative application ID:

The.Sticky
02-20-2016, 01:58 AM
20/02/2016 00:44 Application Error Faulting application name: TheDivision.exe, version: 1.0.0.0, time stamp: 0x56bb5f28&#x000d;&#x000a;Faulting module name: TheDivision.exe, version: 1.0.0.0, time stamp: 0x56bb5f28&#x000d;&#x000a;Exception code: 0xc0000005&#x000d;&#x000a;Fault offset: 0x0000000001e30771&#x000d;&#x000a;Faulting process ID: 0x1478&#x000d;&#x000a;Faulting application start time: 0x01d16b76999cd935&#x000d;&#x000a;Faulting application path: E:\Games\Tom Clancy's The Division Beta\TheDivision.exe&#x000d;&#x000a;Faulting module path: E:\Games\Tom Clancy's The Division Beta\TheDivision.exe&#x000d;&#x000a;Report ID: 89711b53-c5cb-4e63-9c91-092ce6d5d8ec&#x000d;&#x000a;Faulting package full name: &#x000d;&#x000a;Faulting package-relative application ID: