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View Full Version : Assassin's Creed Syndicate Crashes on Startup



Bik_Flofer
02-10-2016, 02:16 AM
I just got the new game but, every time I try to play it, it crashes on the intro video. I can get to the main screen where it says "press any button" but after that, when it starts the video I can't get through even one second of it.

I've tried so many things, ran it on compatibility mode with Windows 8,7,Vista. Tried verifying the files and even reinstalled the game.
I need help! D:

UbiFancy
02-10-2016, 02:19 AM
Hi Bik_Flofer, my apologies that Syndicate keeps crashing on startup. If you haven't yet, please contact Ubisoft support directly for troubleshooting assistance.

support.ubi.com (https://support.ubi.com)

Bik_Flofer
02-10-2016, 02:29 AM
Thanks for the link :)
I thought this was the only way to contact

Jessigirl2013
02-12-2016, 06:44 PM
Thanks for the link :)
I thought this was the only way to contact

No this is the forums where mods and users can help with issues but we are not UBI :rolleyes: