PDA

View Full Version : [Xbox One] Loading Issue (Bug)



SEC9_Kage
01-28-2016, 04:33 PM
1. What is the issue you're experiencing?
When approaching a contaminated area, nearby the Virus Research mission in Chelsea, the game freezes and then resumes.


2. What were you doing when this issue occurred?
Heading towards the mission.


3. Are you able to recreate the issue?
Every time.


4. What you done in an attempt to correct this issue?
I have died a few times on my way over, so I am able to recreate it each time. Unsure how to proceed to correct the issue.

Ubi-Stature
01-28-2016, 04:44 PM
Hello there,

Are you able to provide me with a video clip of this so I can have it progressed along with this report?

Thanks!

SEC9_Kage
01-28-2016, 05:38 PM
Hello there,

Are you able to provide me with a video clip of this so I can have it progressed along with this report?

Thanks!

Sure, do I send you the video from my phone or the Xbox One? I have never submitted anything like that before. Is there a way through the Xbox One to do that?

Ubi-Stature
01-28-2016, 06:12 PM
Hello again,

You should find details on how to upload videos from your Xbox One here: https://support.google.com/youtube/answer/6001741?hl=en-GB

After that just provide me with the link to the video!