PDA

View Full Version : Cannot Connect To Server



rachaeljagla
12-07-2015, 12:02 AM
ProfileID (can be seen in the game options): It showed before but now is showing as "0"
E-mail (will be removed from here as soon as we see your message): rachaeljagla@hotmail.com
Device Model: IPhone 6 Plus
Language: English
Country: United States
Describe your problem as clearly as possible: I am on adventure 5 I believe. I had purchased the $4.99 starter pack, and then the $9.99 gem pack. I could see I had tickets available to scratch, yet when I went to view them it said I couldn't connect to server. I restarted my phone then removed and reinstalled the app (which was probably a mistake). When I reopened the newly installed app, it started me from the beginning, and even after connecting to Facebook it still won't recognize my progress. So I am at the beginning, and none of my purchases are restored. Please let me know if you need more info and please try to restore these if it's possible. Thank you.