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bluehawk1976
11-27-2015, 10:13 AM
This is not the closed beta - in the closed beta I had a more stable connections and less disconnects.

Now, I either get an announcement that the server are unavailable or I just can't go co-op terrorist hunt and find myself back in menu with no explanation or the worst - going right in at the second bomb and getting a BANG - you have been disconnected.

Ubi-Talos
11-27-2015, 02:24 PM
Hello bluehawk1976,

Sorry to see you are having connection issues in game if you have still having issues after the maintenance this morning can you go through the PC FAQ's (https://support.ubi.com/en-GB/FAQ/9/2559/connectivity-issues-in-rainbow-6-siege---open-beta-pc/kA030000000elKfCAI) for connection issues

bluehawk1976
11-27-2015, 03:02 PM
Thank you, will check to verify.
Went over the FAQ though and noticed one problem - the instruction for ports is just for forwarding and no triggering settings.

This is important because the difference is that forwarding just opens these ports all the time weather you play at the time or not, triggering uses the outbound traffic that happens when you activate a game and "triggers" the port forwarding.

What you need for triggering to work is to know on which port the game tries first to access the internet, otherwise it's just set the same as forwarding

MonsterEcho
11-27-2015, 04:25 PM
what time is the maintenance today? i can't find a post about it on the forums

Ubi-Talos
11-27-2015, 04:38 PM
Hello MonsterEcho,

We're currently experiencing some connection issues on PS4, for more information please visit the link below.

http://forums.ubi.com/showthread.php/1338364-XB1-PS4-Global-Recent-Outage-Info-Future-Outage-Updates%20Support%20Facebook%20-

SF_SumoCow
11-27-2015, 04:55 PM
Hello MonsterEcho,

We're currently experiencing some connection issues on PS4, for more information please visit the link below.

http://forums.ubi.com/showthread.php/1338364-XB1-PS4-Global-Recent-Outage-Info-Future-Outage-Updates%20Support%20Facebook%20-

yes, but this is posted in the PC section..... and we are having connection issues as well that are not "port" related. Any updates on what is going on with the PC servers?

Ubi-Talos
11-27-2015, 05:24 PM
Hello SumoCowPlays.

There is no unscheduled maintenance at the moment or planned announcement today for the PC, I thought he may have posted in the wrong section trying to find an answer about the current issues with the PS4 version. If you where asking about the PC version of the game I apologise for the mistake.

I understand that the connection issues are frustrating for you, could you provide a description of the problem connection issue you are having. If you receive any error messages can you provide that as well?

SF_SumoCow
11-27-2015, 06:28 PM
Here is a screenshot of the error on game startup, and one after re-trying connection:
pic 1: http://imgur.com/1rgpTkw
pic 2: http://imgur.com/L0C9mMw