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View Full Version : Error 0xc00007b - how to fix it?



ariochgr
11-25-2015, 04:03 PM
i have try everything....
sfc/scannow, ccleaner, re install, update dirx visual c++, graphic drivers......win updated.....

Ubi-Stature
11-25-2015, 04:16 PM
Hi there, ariochgr,

Can you confirm when this error occurs for you?

Is it during a game session in progress or when trying to connect to the game servers?

Thanks.

ariochgr
11-25-2015, 04:33 PM
when i try to launch the game. i press the play button and i have this msg. i go to .exe i try as admin still the same

Ubi-Stature
11-25-2015, 04:35 PM
Can you please post your dxdiag reports in this thread?
If you need assistance doing this, please see the thread below:
http://forums.ubi.com/showthread.php/1055788-READ-ME-Help-us-to-help-you-%E2%80%93-How-to-report-an-issue?p=10667635&viewfull=1"http://forums.ubi.com/showthread.php/1055788-READ-ME-Help-us-to-help-you-%E2%80%93-How-to-report-an-issue?p=10667635&viewfull=1#post10667635
Thanks

ariochgr
11-25-2015, 04:43 PM
http://pastebin.com/9xAzRPiT

Ubi-Stature
11-25-2015, 04:45 PM
Thank you for providing me with your dxdiag.

I can see you are using an AMD graphics card. Have you disabled crossfire if you are using it?

If not can you please disable it and try and launch the game?

Thanks.

ariochgr
11-25-2015, 04:55 PM
i dont have second card and there is no disable crossfire option at all

Ubi-Stature
11-25-2015, 05:01 PM
Thank you for the update.

Can you please create a ticket with our support site regarding this issue?

You can do so here: https://support.ubi.com

Please provide information on the troubleshooting already tried when creating the ticket to help the agent assigned to it see what needs to be done clearer.

Thanks.