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Homlesnurr
11-24-2015, 04:50 PM
Hello there! Me and a friend of mine just logged in to try out the game and we went into Terrorist Hunt Lone Wolf for testing purposes. First thing we notice (both of us have an AMD PC, I got an AMD Desktop while my friend got an AMD Laptop) was a graphical bug. It looked like the texture was flying and stuff like that. And no, My PC ain't low end, I got some of the newest stuff (might not be anymore) in AMD, while my friend's laptop is kinda low end. Sadly I could not record this since we got disconnected 3 minutes after we got in to a game...


Operating System: Windows 8.1
Processor: AMD FX-9590 Eight-Core Processor 4,7 GHz
Memory: 8192MB RAM
Display: AMD Radeon R9 290X

Ubi-Stature
11-24-2015, 04:57 PM
Hi there, BlazeDraicx,

Welcome to the forums.

Sorry to hear about the disconnecting issue we are currently experiencing server issues as stated here: http://forums.ubi.com/showthread.php/1336182-Matchmaking-Issues-24th-November

In regards to the issue with your graphics can you please also check your processor and other specifications against the official list on our support site here:
https://support.ubi.com/en-GB/FAQ/9/2559/pc-requirements-for-open-beta/kA030000000enwJCAQ

This will help identify any issues in regards to specifications.

SkyLine0071986
11-24-2015, 05:03 PM
Come on... Cant you be more usefull this graphic glitch has been there since the closed beta for most AMD Users......

Homlesnurr
11-24-2015, 05:06 PM
Hi there, BlazeDraicx,

Welcome to the forums.

Sorry to hear about the disconnecting issue we are currently experiencing server issues as stated here: http://forums.ubi.com/showthread.php/1336182-Matchmaking-Issues-24th-November

In regards to the issue with your graphics can you please also check your processor and other specifications against the official list on our support site here:
https://support.ubi.com/en-GB/FAQ/9/2559/pc-requirements-for-open-beta/kA030000000enwJCAQ

This will help identify any issues in regards to specifications.

My Video Card is Supported, it's a R9 290X.

SkyLine0071986
11-24-2015, 05:07 PM
Its just standard stuff he copy paste

Ubi-Stature
11-24-2015, 05:09 PM
Hi again,

Have you made sure that your graphics drivers are up to date?

You can also make sure your visual C++ is in line with the latest version via this method:

- Open your Control Panel, uninstall anything which is related to Microsoft Visual C++ Redistributable.
- Once this is done, please download and install the following files :

Microsoft Visual C++ 2008: http://www.microsoft.com/en-us/download/details.aspx?id=29
Microsoft Visual C++ 2010: http://www.microsoft.com/en-gb/download/details.aspx?id=14632
Microsoft Visual C++ 2012: http://www.microsoft.com/en-us/download/details.aspx?id=30679
Microsoft Visual C++ 2013: https://www.microsoft.com/en-GB/download/details.aspx?id=40784

Let me know if the issue persists.

Homlesnurr
11-24-2015, 05:49 PM
Thanks for the help, I only needed to update my drivers to the newest beta drivers :D

Ubi-Stature
11-24-2015, 05:53 PM
Thanks for the update.

I'm glad your issue has been resolved and I hope you enjoy the Beta!

If you need any further assistance please let me know.

Colossus.SWG
06-30-2016, 09:23 PM
Hi again,

Have you made sure that your graphics drivers are up to date?

You can also make sure your visual C++ is in line with the latest version via this method:

- Open your Control Panel, uninstall anything which is related to Microsoft Visual C++ Redistributable.
- Once this is done, please download and install the following files :

Microsoft Visual C++ 2008: http://www.microsoft.com/en-us/download/details.aspx?id=29
Microsoft Visual C++ 2010: http://www.microsoft.com/en-gb/download/details.aspx?id=14632
Microsoft Visual C++ 2012: http://www.microsoft.com/en-us/download/details.aspx?id=30679
Microsoft Visual C++ 2013: https://www.microsoft.com/en-GB/download/details.aspx?id=40784

Let me know if the issue persists.

so i try doing this solution and it did not work for me
artifacting still going crazy some time don't know what else i could do...