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StandardImp
11-19-2015, 10:09 PM
I had pre-ordered AC syndicate awhile back, and when i tried to download it it wouldnt let me.

It said that i could not install my game and that i had to check if i had a good internet connection or enough space. My internet is fine and i have enough space to install the game twice. So i am quite stuck as how to fix this?

I do have the game on discs, so i am not dependent on a download only install. Has anyone else had this problem or knows how to fix it?


http://i.imgur.com/7iOg5B4.jpg

http://i.imgur.com/VXPic4S.jpg

My PC Specs:

- Windows 8
- Intel Core i7-4820k CPU @ 3.70GHz
- 32 GB Ram
- 64 bit operating system
- Graphic Cards: 2 Geforce GTX 780's
- Hard drives: 2 TB

YazX_
11-20-2015, 12:35 AM
1. Take a backup copy from folder C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher
2. Uninstall UPlay and download it from http://www.uplay.com then install
3. launch freshly installed UPlay AS ADMIN and login.
4. Put the DVD and install.

Hope this helps.

UbiSmarmy
11-20-2015, 01:11 AM
First of all welcome to the forums StandardImp!

Secondly, the issue you are encountering. Please contact Ubisoft Support (https://support.ubi.com/en-US/index) for assistance to get you downloading the game and onto the streets of London with your Rooks.