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View Full Version : AC Unity Bastille Edition - “The American Prisoner” Mission didn’t get installed



s.v.k
10-24-2015, 02:58 PM
Hello,
I’ve activated a code for 2 additional unlockable missions “The Chemical Revolution” and “The American Prisoner” that are included in Bastille Edition but only one mission “The Chemical Revolution” got installed. Why is “The American Prisoner” missing?

strigoi1958
10-24-2015, 04:15 PM
I remember buying some DLC and one of the missions I had already played when it was installed from another DLC ... it may have been the american prisoner... I cannot remember as it was a while ago now. But you can check in the progress checker... it is in Paris Stories and is the 25th or 26th one down the list. so you may have already done it or it may already be installed.

s.v.k
10-24-2015, 06:56 PM
I didn’t buy any other DLC and I couldn’t have played “The American Prisoner” mission because for some unknown reason it’s not installed. I activated 2 codes that were in the box: one for the main game and one for 2 abovementioned additional missions. “The American Prisoner” is missing in both in my Account Information on Uplay and in EStore -> Unlockable Content in the game where it supposed to be listed just like in paragraph 4 here: https://support.ubi.com/en-US/faq/9/4043/where-can-i-find-my-exclusive-content-in-assassins-creed-unity/kA030000000eifcCAA
So it’s clear that I didn’t get this mission and the sad question is why? :confused:

Black_Widow9
10-24-2015, 09:54 PM
Hello,

Please contact Support so they can troubleshoot this with you.
https://support.ubi.com (https://support.ubi.com/)

Thanks

s.v.k
10-28-2015, 03:04 PM
Please contact Support so they can troubleshoot this with you. https://support.ubi.com (https://support.ubi.com/)

I have already contacted Ubisoft support but they don’t respond. I’ve sent them 3 questions, the first one, concerning another issue, I sent 23 days ago and I still haven’t received any answer!
I’ve never encountered such problem as a missing ULC until got expensive AC: Unity Bastille Edition! And I’ve never encountered support that would ignore my queries like Ubisoft did! Ubisoft’s attitude towards their customers is outrageous!
Issues in their games, the total absence of support and the deceit with ULC made me so upset and disappointed with Ubisoft that I don’t want to buy any of their games anymore! But I want at least to receive the “The American Prisoner” mission which I’ve paid for. How will get it if Ubisoft support doesn’t respond?!