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peterchulk
10-22-2015, 05:52 PM
This is something that has been asked many times, (according to internet search's anyhow), I have 2 Uplay accounts under 2 different email addresses, a mistake on my part, I have different games associated to each account, I'm looking for a way to combine those 2 different accounts under 1 account email address, thereby bringing all my Uplay games to that account.

RdJ1
10-22-2015, 06:58 PM
If you found so many search results, why didn't you just post in one of the thousand other threads about this instead of making yet another thread about this?

peterchulk
10-22-2015, 09:34 PM
If you found so many search results, why didn't you just post in one of the thousand other threads about this instead of making yet another thread about this?


I wasn't a member of those various sites where the question was originally asked so could not ask the question further on them. Can I ask you, why have you replied with a fairly antagonistic rresponse?

Ubi-Kay
10-23-2015, 10:24 AM
While we can't merge accounts this way at the present time, you may want to contact the support team (https://support.ubi.com) to see if they can help out.

RdJ1
10-23-2015, 01:24 PM
I wasn't a member of those various sites where the question was originally asked so could not ask the question further on them. Can I ask you, why have you replied with a fairly antagonistic rresponse?

That is because there are a thousand threads about this in this very forum. (For example: http://forums.ubi.com/showthread.php/1293365-Allow-the-merger-of-2-Uplay-accounts, which is just a couple of days old.) You could have posted there.

Maybe my post was a bit to hostile though, if I insulted you, I'm sorry :) It's just that you could have gotten the same answer from Ubi-Kay yesterday if you'd gone to that thread. And there wouldn't be yet another post about this clogging up the forum. People should use the search function or at least scroll through the forum before posting a duplicate.

peterchulk
10-27-2015, 06:30 PM
While we can't merge accounts this way at the present time, you may want to contact the support team (https://support.ubi.com) to see if they can help out.
Unfortunately your support page asks me to enter a "product" that aspect will not accept any form of answer, it continually says "no results match", because my question is about accounts, there isn't actually a product to enter but it wont let me progress unless I enter 1

Ubi-Kay
10-27-2015, 07:27 PM
Hey, for Platform, select "Accounts" for Product select "Uplay Accounts."

Here is a pre-filled link. (https://support.ubi.com/en-GB/AskQuestion?platformid=29&productid=50003&categoryid=1) (You will need to login first)