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View Full Version : [Read First] How to report an issue / bug



Ubi-Barbalatu
10-13-2015, 02:17 PM
Hi everyone,

Anno 2205 is now live! If you have issues with the game or you want to report a bug, please use the following links:

Support Channels:
Deutsch (https://support.ubi.com/de-DE/)

English (https://support.ubi.com/en-gb/)
French (https://support.ubi.com/fr-fr/)
Spanish (https://support.ubi.com/es-es/)
Italian (https://support.ubi.com/it-it/)
Polish (https://support.ubi.com/pl-pl/)
Russian (https://support.ubi.com/ru-ru/)


FAQ:

English (https://support.ubi.com/en-gb/)

German (https://support.ubi.com/de-DE/)
French (https://support.ubi.com/fr-fr/)
Spanish (https://support.ubi.com/es-es/)
Italian (https://support.ubi.com/it-it/)
Polish (https://support.ubi.com/pl-pl/)
Russian (https://support.ubi.com/ru-ru/)


Of course everyone is welcome to report their issues on the forum.

If you do so, please do it following way:

Example:
1. Started game in offline / online mode
2. finished level 2
3. After level 3 started, the game crashed with the error XYZ

Thank you for your time.