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TIMEFORACTION
10-11-2015, 03:29 PM
When I try to load Child of Light, I get to the main menu and then the program crashes to desktop.

When I disable my internet connection or put uplay offline, everything is fine and there are no crashes at the main menu.

Can I have a more permanent solution?

Ubi-Kay
10-14-2015, 03:54 PM
Hello, have you created a ticket at the support site? (https://support.ubi.com) we may need to see some system files to help regarding this issue. Please ensure you have attached a dxdiag and msinfo file to your ticket. You can follow the steps here (https://support.ubi.com/en-US/FAQ/9/3888/how-to-submit-dxdiag-and-msinfo-files/kA030000000emSbCAI)if you are unsure.

drag_in
11-03-2015, 09:31 AM
I have same problem. Thank you show me the way.