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View Full Version : [Ubisoft_Account] what happened to my account?



KNIFE5000
10-07-2015, 04:37 PM
I registred my first account with login RamstoR1979 with email **censored for account security** but i cant login i tried recover password but no message.please tell me what happened to my account

UbiSeraphim
10-08-2015, 04:43 AM
Hello KNIFE5000, and welcome to the forums!

I deleted your email from that post for account security. However, when I searched up that email, there were no accounts with that email. There is an account with that username but there was a different email listed on the account.

I highly recommend contacting our Facebook support (https://www.facebook.com/UbisoftSupport) or Twitter support (https://twitter.com/UbisoftSupport) with your account information you remember on your account and they should be able to research this for you. You can also call your regional support center with contact info here (https://support.ubi.com/en-US/FAQ/60/3888/international-support-contacts/kA030000000eiChCAI) and they can assist you over the phone to recover your original account.