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View Full Version : Support ticket response time?



Baktanfuli
04-18-2015, 02:28 PM
I made a ticket on the 27th, and have yet to receive a response, is this part of the reason ubifail, is being called the comcast of game publishers?

but nice job on fast efficient help, ubisoft, its appreciated.

strigoi1958
04-18-2015, 03:39 PM
Well support does take a while to get through to everyone and initially you may get a generic reply just to let you know it is being dealt with...

This might not be the best place to ask your question (or even post about support) because it is almost a dead forum, but there are 3 or 4 mods and 5 or 6 regulars among the haters and people who post 2 or 3 times then leave... so you may get help here if you ....

post your problem
post your pc specs
post your operating system

Mr_Shade
04-18-2015, 03:43 PM
I made a ticket on the 27th, and have yet to receive a response, is this part of the reason ubifail, is being called the comcast of game publishers?

but nice job on fast efficient help, ubisoft, its appreciated.

Please PM me your Support Ticket and I'll ask someone to contact you.,