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View Full Version : Re: Survival Mode: Orion Ambush Score Shenanigans



zeeshan002
04-16-2015, 07:29 AM
I am trying to play the Rainbow Six: Siege Alpha. I already installed the game, but when I click 'Play' there are additional components that start to download. I am able to download 3 of the 4 components, and I keep failing to download the last one (Adding Windows Firewall Rule)... I tried to uninstall the game and reinstall, but I am still running into the same problem.

Ubi-Leorthian
04-16-2015, 03:01 PM
Hello zeeshan002,

I've moved your thread to the Rainbow Six: Siege technical support forum in case someone there has specific information that can help you get your game running. I'd also suggest that you contact the Ubisoft Support team directly for technical advice.

You can contact Ubisoft support through our ticket system's webform found by clicking on "My questions" on this page (https://support.ubi.com) and then clicking "Ask a Question".

If you have any issues using the webform, you can contact support for assistance through their Facebook page (https://www.facebook.com/UbisoftSupport), Twitter account (https://twitter.com/UbisoftSupport) or by phone (https://support.ubi.com/en-us/FAQ.aspx?platformid=60&brandid=2030&productid=3888&faqid=kA030000000eiChCAI).

Please do bear in mind however that your Alpha access may have only been available for a limited period of time, so it's possible that the game is no longer available.

Edit: I looked into the issue a little more. The alpha has indeed ended, so you won't be able to access the game. However, if you encounter this issue when installing a game through Uplay in the future, running Uplay as administrator should resolve it and let you get your game installed correctly.