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View Full Version : Black Flag won't show up in Uplay PC



shop2EC8BB026
04-09-2015, 03:51 PM
More than a week ago I bought Assassin's Creed 4 Black Flag on Uplay Shop.
I've paid with Visa and a couple of minutes later, I've received a mail about the order, with serial key in it
and it says that the game would apear in Uplay in a couple of time.
Now, more than a week later, it's still not there and when I try to activate game myself with the serial key, I get the message that the key is already in use.
I already raised a support ticket about this, only answer I got was that they passed it through to the second level support, but I've still got no answer.
Anybody has this before?
Or what else can I do?

UbiVolfbane
04-10-2015, 08:36 PM
Please update me with the ticket number so I may reach out to the team. Also, you may also try by phone (https://support.ubi.com/en-US/FAQ.aspx?platformid=60&brandid=2030&productid=3888&faqid=kA030000000eiChCAI).