PDA

View Full Version : Heroes 3 HD for Android doesn't work



Edelas
01-31-2015, 03:33 PM
Hello there.
Asus memo pad 302KL. The game just doesn't work. It shows only black screen and then crashs to the android desktop.
And i had only 15 minutes (i guess) to have my money back - of course, i have not catched the moment - the game is installing more then that.
As i understand from other google play reviews from this type of tablet, it doesn't work at all with Memo Pad. Can we expect something like, mm, money back? Or patch for the game?

Ubi-Kay
02-01-2015, 02:09 PM
Hello and welcome to the forums!


If you are experiencing a crash or blackscreen issue, please ensure you have submitted a question through the support site here: https://support.ubi.com

You could also try following the basic Android troubleshooting steps here (https://support.ubi.com/en-GB/FAQ/52/50005/android-general-troubleshooting/kA030000000eam2CAA).

Oh and for your information, Google extended the refund window to up to two hours after purchasing.


Thanks!

Edelas
02-04-2015, 05:22 PM
Hello!
1) Yes, i have a quesiton there since 01/31, it's still have "new" label, no answer
2) It doesn't work :(
3) Unfortunately, it has not worked for me. After 20 minutes of installation the "refund" button has already changed to "uninstall". I don't really know, why, and, to be honest, i don't care, who's this fault is.

I put hopes on the new version with patch for Asus pads.
Thanks.

littlejamesh
11-19-2017, 01:25 PM
The game crashes every other minute for me. I have contacted UBI support for it been 2 week since I emailed email however no response yet :(

Vidmate (https://vidmate.vip/)