View Full Version : Technical Support

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  1. Connection issues? Check here!
  2. [PC] Blazing Angels 2 Secret Missions of WWII
  3. [Uplay_Shop] Ubisoft Store
  4. Locked out of account/two-factor
  5. [Uplay_Shop] Request refund on uplay points used on discount coupons
  6. [PC] bought Wildlands Wrong region and repurchased right region, Refund for wrong region?
  7. How long can i keep uplay coupon after redeemed it before using?
  8. 2-Step not working (?) with new phone
  9. [PC] "The Child of Light service is unavailable" Unobtainable achievement
  10. [Uplay_Shop] Game bought but not in my library
  11. [PC] uplay client extremely slow and unresponsive
  12. [PC] I didn't get actions unlocked even if i complete them..
  13. Can't change Uplay name
  14. [Ubisoft_Account] Activation of The Division 2
  15. About xsolla appear in paypal automatic payment
  16. [PS4] Ubisoft account games on ps4
  17. Help me !
  18. ubistore SEA region charge in Singapore dollar or US dollar?
  19. [Ubisoft_Account] I own a copy of a game, can I give it away?
  20. Bought a game (Anno 2205 tundra), can't find it in UPlay?
  21. [PC] Far CRy 4 - There was a problem authenticating the ownership of this product.
  22. [Ubisoft_Account] Have a problem with Authenticator please help
  23. Rainbow Six Siege Data Centre Issues
  24. [Uplay_Shop] Discount code missing
  25. [PC] Monopoly player select doesnt add correct number of AI players
  26. I can not change my nick on uplay or on the site
  27. [Ubisoft_Account] Linking Steam and Uplay accounts
  28. Uplay fails synchonizing my Achievments and Safegames
  29. Club challenges not unlocking
  30. Changing Username
  31. sh56
  32. [PC] [PC] Saved files missing from Uplay
  33. Anno 2070 Multiplayer Problem and cd key not valid in steam
  34. i dont have my qr code for 2 step
  35. [Ubisoft_Account] transfer data from one account to another
  36. Uplay avatar won't update
  37. [Uplay_Shop] Cant buy anything in uplay or Ubi store
  38. [Ubisoft_Account] I would like to change my ubi name now instead of waiting the 30 days
  39. [Ubisoft_Account] to redeem The Division GOLD edition form EA to Uplay
  40. [Ubisoft_Account] не могу сменить аватар в Uplay
  41. [Ubisoft_Account] Avatar won't change.
  42. [Uplay_Shop] Download stuck at 0b/s
  43. Uplay downloads suddenly freeze.
  44. [Ubisoft_Account] Changing profile picture doesn't actually change it
  45. [Ubisoft_Account] Server isn't sending Auth. Code
  46. Can't change my IGN on Uplay
  47. [Ubisoft_Account] Password invalid despite updating it over and over.
  48. [PC] Driver: San Francisco - Russian language is missing
  49. [Ubisoft_Account] 2FA - Permanently locked out of Uplay and no support available.
  50. [Ubisoft_Account] Can't change my name after 30 days.
  51. GAME vs LAPTOP
  52. transfer ownership from pc to xbox one?
  53. [Ubisoft_Account] Unable to reset password
  54. Is there a fix for the changing profile picture problem?
  55. [Ubisoft_Account] Reset password
  56. [PC] Bug report: uplay client is reporting wrong download speed
  57. Uplay crashing (run tine error)
  58. [Uplay_Shop] Cant´t buy anything.
  59. Order problem
  60. will my uplay points disappear?
  61. [PC] Download stuck at 99%
  62. [Ubisoft_Account] Avatar Banned
  63. [PC] Locating backup local files after Cloud Synchronization.
  64. Does not send email
  65. How to deactivate 2-step verification?
  66. Just dance 3
  67. [PC] I already bought it, and uplay don't give a damn
  68. [Uplay_Shop] Redeemed 20% code but didnt get the code on email
  69. Issue recieving my game
  70. [Uplay_Shop] Store tab doesn't show up in uplay sometimes.
  71. Ubiclub - no game in dashboard
  72. Cannot buy anything - \nothing in your cart
  73. [Ubisoft_Account] Lost verification Codes, cant log in, and support inst working
  74. [Uplay_Shop] Steam & Uplay - R6S Editions
  75. [Uplay_Shop] Charged twice for one game yesterday, charged for no game today
  76. [Ubisoft_Account] Can't change my name.
  77. [Uplay_Shop] Charged for, but didnt recieve the game
  78. [Ubisoft_Account] I can't change my account name.
  79. Division 2 beta redeem code page not availible???
  80. [PC] o Serviço da Ubisoft não está disponível no Momento etc..
  81. [XBOne] Haven't recieved my Division 2 beta code
  82. Problem with sending friend requests on the Ubisoft Club
  83. [Uplay_Shop] Why is the store in French?
  84. [PC] The Division 2 Beta download COMPLETELY restarted
  85. [Ubisoft_Account] a Ubisoft service is not available at the moment.
  86. Trying to remove 2 step verification
  87. Unlink xbox account from locked out old account
  88. [Ubisoft_Account] ubisoft autolink not appear
  89. Trying to remove 2 step verification (case reference number included)
  90. [PC] Purchased game with corrupted download
  91. [PC] Ubisoft service
  92. [Uplay_Shop] Digital download not fulfilled
  93. [Ubisoft_Account] not getting the password reset link in my email
  94. [Uplay_Shop] UPlay Download resets
  95. [Uplay_Shop] payed for ghost recon full game but got demo version
  96. [Ubisoft_Account] Renaming old unused account ?
  97. [Uplay_Shop] Please Help! Case (07931981) open since 5th of February!
  98. [PC] Farcry 5 promo code doesnt work
  99. [Uplay_Shop] Accidentally purchased duplicate Rainbow Six: Siege with intentions of buying gift.
  100. SH5 Will Not Show Up in Games Tab
  101. [Ubisoft_Account] Purchased some games, but not appeared in the gameslist
  102. [Ubisoft_Account] Changing the profile name
  103. Uplay won't install on PC
  104. UPLAY NOT AVAILABLE for the moment
  105. [Uplay_Shop] Transaction could not be processed error, but went through anyway.
  106. [Ubisoft_Account] Xbox Live Account linked to wrong Uplay Account
  107. [PC] I just redeemed 100 coins for the 20% discount code but i never got an email for it
  108. [ISSUE] The Division can be downloaded but I don't own it + uPlay Reward issue.
  109. [Ubisoft_Account] Cannot remember email and support is not reponding
  110. [PC] I downloaded r6 for the free weekend and i don't have any operators
  111. [PC] UPLAY Far Cry New Dawn
  112. [PC] Extremely slow download speeds
  113. Unable to use 20% off code
  114. [Uplay_Shop] Cannot buy anything with paypal
  115. [Uplay_Shop] Using multiple payment methods at checkout?
  116. Offline mode not working
  117. [PC] The Division - Achievements are not popping up
  118. [Uplay_Shop] Ubisoft support not responding to refund case
  119. [Ubisoft_Account] Change the Country in my uplay account?
  120. [Ubisoft_Account] It is impossible to change 2 step authorisation via browser logged in to my account
  121. [PC] Dear uplay - can i play a game that i bought?????
  122. New Uplay nickname
  123. I can’t launch assassin creed odyssey anymore
  124. [PC] Can I download Uplay to external hard drive and still play from it?
  125. [Uplay_Shop] Not getting a response from Ubi Support on my case
  126. UPlay doesn't send email for forgotten password
  127. Trying to pre order The Division 2
  128. Issue with updating AC Odyssey
  129. [PC] Game Suggestions Tab
  130. [Ubisoft_Account] password change another acount
  131. Ubisoft Service is currently unavailable error- Cant login on Uplay Client
  132. [PC] Steam main Uplay Season Pass (Assassin's Creed Odyssey)
  133. [PC] Why i get redirected to Steam shop when i try to download a game?
  134. Please add Paysafecard as payment method.
  135. Please change the US location of my account information to China as soon as possible!
  136. There is a problem with the 2-step system.
  137. [Ubisoft_Account] Support team hasn't replied yet to my ticket about 2FA
  138. Uplay Account issue - customer support taking forever..
  139. Refund process
  140. [Uplay_Shop] 20% Discount Code
  141. [Ubisoft_Account] Can't upload Uplay avatars anymore - Probably banned.
  142. [Uplay_Shop] Uplay purchase failed,help me!!!
  143. [Ubisoft_Account] I have a ticket that has been sitting since March 2nd.
  144. [Ubisoft_Account] Unable to reset or change Uplay account password.
  145. [Uplay_Shop] GR:Wildlands on Uplay store says "Coming Soon" and "pre-loaded"?????
  146. New Phone Question
  147. [Uplay_Shop] Should orders made in the Uplay PC application show up on the ubi web store history?
  148. Comprei pacote atirador nao veio os item prometido na loja
  149. When do ship the Division 2 collectibles?
  150. Buy High Quality Passports, Drivers License, Id cards, (( jayroy011@hotmail.com
  151. [Ubisoft_Account] ALL my friends are gone
  152. [Uplay_Shop] Can't get that 20 % discount due error and try again later :/
  153. [Uplay_Shop] Charged but no game!
  154. UPLAY how long will you keep ingoring you customer's loss caused by your system error
  155. Missing bagde picture
  156. [Uplay_Shop] Charged but no game
  157. [PC] Impossible de changer de nom d'utilisateur Uplay
  158. [PC] Redeemed code but not showing as owned game
  159. Every single name is taken
  160. [Ubisoft_Account] Username change not working
  161. I bought a gre and I do not have it
  162. [Ubisoft_Account] can't find 2fa backup-codes
  163. Charged twice for a game
  164. Money charged,but did not receive the game
  165. UPlay challenges STILL not updating!
  166. [Uplay_Shop] No Action on Support Ticket After Days
  167. [Ubisoft_Account] Country problem
  168. [Uplay_Shop] Charged for a game and didnt get, and Ubisoft isnt responding
  169. Duplicate Purchase on TheDivision 2 Gold Edition Preorder
  170. [Uplay_Shop] Charged twice
  171. 404 Page Not Found and Purchase Failed
  172. [Uplay_Shop] Is that possible to share %20 promo code ?
  173. Bought Uno from steam for Mac but cannot play because of Uplay
  174. Uplay club down?
  175. [Uplay_Shop] Got charged for Division 2 ultimate edition and didn't receive it
  176. [Uplay_Shop] Reported a duplicate purchase a week ago... still no response?
  177. [Ubisoft_Account] Recover account
  178. [Ubisoft_Account] Cannot "save" Please update me with exclusive content and offers for Ubisoft titles.
  179. [Uplay_Shop] Broken Sort System
  180. [Uplay_Shop] Charged three times for The division 2
  181. [Uplay_Shop] UPlay Can't Download The Division 1
  182. [Uplay_Shop] This reward is not available in your country. [Hong Kong]
  183. [Uplay_Shop] Purchase failure and the discount code no longer valid
  184. No product key provided for order! (ANNO 2070) No response from support
  185. [Ubisoft_Account] discount code not available in you country
  186. [Uplay_Shop] Duplicate Purchases for The Division 2 Gold Edition
  187. [Uplay_Shop] Charged twice
  188. [Uplay_Shop] Uplay Store, purchase failed but money was taken!
  189. [Uplay_Shop] Duplicated transaction
  190. Help with not being able to submit a picture to my account.
  191. Credit card payment is successful,but I don't see the game on list
  192. [Uplay_Shop] Got charged for The Division 2 and didn't receive the game
  193. [PC] Terribly slow (<100kb/s) downloads
  194. Download speed is really slow!
  195. [Uplay_Shop] Double billed, still waiting for a refund
  196. Having an account error and the account support page is not working
  197. [Uplay_Shop] Can't buy The Division 2 Ultimate Edition with SGD currency
  198. ANNO 2070 CD Key Issue
  199. Thanks Ubisoft
  200. [Uplay_Shop] Got charged for Far cry 5 Gold edition but never recieved it
  201. [Uplay_Shop] Charged 3 times for division 2, no response from ubisoft
  202. [PC] ( Uplay )Can't checkout
  203. Payment Failed
  204. [PC] Tom Clancy’s The Division® 2 - AMD Rewards Activation Issue
  205. [PC] Uplay launcher insists on re-downloading Division 2 game files while already present
  206. [Uplay_Shop] Discount Code still not resolved
  207. [Uplay_Shop] 20% coupon did not come to e-mail
  208. Game not appearing in library
  209. Can't Buy The Division 2 for PC
  210. Google Authenticator code not working after syncing?!
  211. [PC] The Divison 2 Download Issue on Uplay
  212. [PC] Requesting Refund due to Uplay Issue
  213. [Uplay_Shop] Bought The Division 2 Gold Edition but not shown in library
  214. [Ubisoft_Account] account issue need help
  215. [Uplay_Shop] Ubisoft 20% discount code: "This reward is not available in your country."
  216. [Uplay_Shop] Code Redemption Failed
  217. [Ubisoft_Account] Ubisoft support haven't responded in over a month
  218. UPlay Download speed is utter garbage.
  219. [Uplay_Shop] Sharing 20% discount codes for friends
  220. Recover account from old email?
  221. [Uplay_Shop] Uplay Checkout Error Took My Money
  222. In game overlay purchases failed
  223. [Ubisoft_Account] how to recover games after from old account
  224. [Ubisoft Purchase] The Division 2 (Gold Edition)
  225. [Uplay_Shop] 20% off code doesn't apply TD2 GE pc
  226. Sint Maarten missing from options to buy
  227. Please Help, It is already 7 days, and I still can't login Uplay.
  228. [Ubisoft_Account] HELP: Getting hacked nothing helps...
  229. [PC] Uplay Wont Launch
  230. [Uplay_Shop] Adding my name to the list of failed TD2 purchases
  231. [Uplay_Shop] Can't make any purchases! Support doesn't respond!
  232. [PC] Download is too slow.. I'm here in South Korea and I never see kb/s download since 02
  233. [IMPORTANT] Switch game across accounts, 6 days and counting.
  234. [Uplay_Shop] Game not appearing, tripled charged.
  235. [Uplay_Shop] Game not showing up in Library
  236. [Uplay_Shop] Charged three times for The Division 2
  237. The Division 2 (Standard Edition)
  238. [Ubisoft_Account] Game not showing up in library?
  239. [Ubisoft_Account] 20% vouchers expiration & transferability
  240. [Uplay_Shop] Uplay desktop app doesnt have Store button?
  241. [Ubisoft_Account] Purchased Heroes VI, it did not appear on my account
  242. Uplay store issue has not been resolved
  243. [Uplay_Shop] Can not make any in-game purchases
  244. Says I have purchased the game ... but something not right and cant download either
  245. Purchased The Division 2. However, game not in library.
  246. Uplay password reset problem
  247. [Uplay_Shop] Haven't received my game
  248. [Uplay_Shop] Bought a game and I can't download it !!!!
  249. Not receiving any Google Authenticator codes
  250. [Uplay_Shop] Waiting on Refund