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Thread: Punkbuster installed incorectly on AC4 | Forums

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  1. #1
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    Angry Punkbuster is not properly installed on AC4

    Hello. My multiplayer was working exalantly. But something changed recently. It starts to write that "PunkBuster installed incorectly".
    After that, I downloaded punk booster from this site http://www.evenbalance.com/ .
    But it's a stupid app, because It can't even understand that I use x64 system and to find "Program Files (x86)".
    After all, It ended up by this https://www.dropbox.com/s/7t712m59kg...%20%281%29.png
    And this studpid app can't even save a log.
    I think something wrong with 1.03 this update.
    What should I do to fix multiplayer
    Last edited by alex009988; 12-20-2013 at 03:55 PM.
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  2. #2
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    Did anyone have this problem?
    1) I tried to update it by official appliication PBseteup without sucsees.
    2)I tried to lunch with disabled and even unistaled antivuruse.
    3) I reinstalled the game two times and it is also without any sucsses. I've lost all my savings.(I have to start my favourite game from very beging)
    I dodn't realy know what the point is.
    it was working well but in the blink of an eye stoped working on both games AC3 and AC4.
    I appied to ubisoft suport for any asisnatce as well,looking forward to their response.
    What's a strange situation?
    --------
    My opinion: If only Ubisoft had develouped their own anticheet system, and didn't use services from shady establishmet called "Even Balance".
    Last edited by alex009988; 12-18-2013 at 07:54 PM.
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  3. #3
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    I seem I found the problem but I can't fix it.
    I launched pbsvc and it found one problem, namely that it can't find PnkBstrB
    "ERROR: PnkBstrB was unpacked, but could not be founf on the file system"
    "Can't open file C:\Users\??????????\AppData\Roaming\PnkBstrB.exe."


    I tried to take this file from here C:\Users\Александр\AppData\Local\PunkBuster\AC4\pb and put PnkBstrB here
    C:\Users\Адександр\AppData\Roaming\ Unfortunately, nothing changed.

    Where I should get this file from or how to restore PnkBstrB.exe.
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  4. #4
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    Ok. Today, I did many tests I did cleaning of windows registers, deleted punkbuster files from Windows folders, removed the service PnkBstr by cmd.
    I did clean install(as recommended technical support of Ubisoft), and the problem didn't disappear. So I come to a conclusion that PunkBuster is incompatible to Windows 8.1 x64 and its last updates.
    Last edited by alex009988; 12-20-2013 at 04:08 PM.
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  5. #5
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    Problem is solved as I've updated Windows.
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  6. #6
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    Does anyone even know what punkbuster is even for or what it does?
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  7. #7
    Quote Originally Posted by Questions2ask View Post
    Does anyone even know what punkbuster is even for or what it does?
    It's a computer program that is designed to detect software used for cheating. It does this by scanning the memory contents of the local machine and if it detects that your computer is using any cheat program, you'll be banned from connecting to protected servers.
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  8. #8
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    Quote Originally Posted by ReaperSaga View Post
    It's a computer program that is designed to detect software used for cheating. It does this by scanning the memory contents of the local machine and if it detects that your computer is using any cheat program, you'll be banned from connecting to protected servers.
    So it's almost the equal to VAC. except it doesn't ban people for no reason or because someone doesn't like you.

    Got it!
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  9. #9
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    I've had this issue with Assassin's Creed 3 MP after the Windows 8.1 update.
    It's because the files of PB are somehow removed/reset after the update.
    Note that this happens for 'every' game that uses Punkbuster Anti-cheat system.
    The game will either kick you out of the session or just say that Punkbuster is invalid.

    (I'll just drop this here, if any other user gets the issue)
    Just head to the Punkbuster setup page (http://www.punkbuster.com/index.php?page=pbsetup.php)
    Download the Windows executable and run it.
    Click on "Add a Game" and choose Assassin's Creed: Black Flag
    And as game path use the location of where you installed AC4.
    It's either:
    X:\Program Files (x86)\Ubisoft\Assassin's Creed 4 Black Flag\
    Or
    X:\Program Files (x86)\Steam\SteamApps\common\Assassin's Creed IV Black Flag\
    (X as in the letter of the hard disk)
    Hit add game and the program should be updating the games' files.
    When it's done with updating, you can also try to fix other games, same method, other paths of course.
    Last edited by Jockie14; 12-20-2013 at 10:06 PM.
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  10. #10
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    You do realize that everyone having these issues has screwed with or moved the installation directory.

    1. Uplay is required to be in the C drive otherwise it will give you all sorts of problems being able to download/install things.
    2. People combining Steam and Uplay will almost always = problems because they aren't related and people are trying o activate Uplay things only on an Steam account.
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