PC Demo FAQ - PLEASE READ!! | Forums

[XyZspineZyX]

Please see below an FAQ providing solutions to a variety of issues that users are facing. We hope this will help you to get the demo working if you are currently having difficulties.

Cartrix
-------

SPLINTER CELL DEMO PC
________________________

Common advice to use Splinter Cell Demo

1 - Read the ReadMe included into the demo to verify the system requirement to play this demo : Start (Windows): Programs : Ubi Soft Entertainment : Splinter Cell demo : View Readme.

2 - Update your system drivers : 3D card, sound card & monitor - Beware, latest drivers are not always the better. Note : this demo hasn't been tested with directX 9.0

Our recommandations :

- Nvidia GeForce 2-3-4 : 30.82 (default) ou 41.09(performance = application)
- ATI Radeon : Catalyst 2.5 (6218 pour Win2000/XP) or more
- Matrox Parhelia : 1.02.00.042
- Or check : http://www.nvchips-fr.com for latest drivers

3 - Make sure your desktop setting is set to True Color 32 bit (control panel/display/settings)

FAQ

1.0 - When starting the game I've got a black screen without a warning message

2.0 - When starting the game it crashes with a warning message

3.0 - I can play the demo, but I've encountered random crashes

4.0 - How to modify Splintercell.ini file

---
1.0 When starting the game I've got a black screen without a warning message


1.1 Windows 98, ME or SE with a 32 MB 3D card
1.2 Windows 98, ME or SE with a 64 MB 3D card
1.3 Windows 2000 or XP with a 32 MB 3D card
1.4 Windows 2000 or XP with a 64 MB 3D card
_____________________

1.1 Windows 98, ME or SE with a 32 MB 3D card

Proposed solution:

1 - open splintercell.ini (see section 4.0 for instructions)
2 - find the line : FullscreenViewportX=640
3 - replace this line by : FullscreenViewportX=800
4 - find the line : FullscreenViewportY=480
5 - replace this line by : FullscreenViewportX=600
6 - find the line : StartupFullscreen=True
7 - replace this line by : StartupFullscreen=False
8 - find the line : WindowedViewportX=640 and line WindowedViewportY=480. Make sure that the resolution is standard: example 640 X 480, 1024 X 768, etc.
9 - save and close
10 - set you desktop resolution to 800 x 600 or lower (Control Panel / Display / settings)
11 - try to play the demo

Note: you might have to redo step 1 to 9 each time you exit the demo


1.2 Windows 98, ME or SE with a 64 MB 3D card

Proposed solution:

1 - open splintercell.ini (see section 4.0 for instructions)
2 - find the line : FullscreenViewportX=640
3 - replace this line by : FullscreenViewportX=800
4 - find the line : FullscreenViewportY=480
5 - replace this line by : FullscreenViewportX=600
6 - find the line : StartupFullscreen=True
7 - replace this line by : StartupFullscreen=False
8 - find the line : WindowedViewportX=640 and line WindowedViewportY=480. Make sure that the resolution is standard: example 640 X 480, 1024 X 768, etc.
9 - save and close
10- try to play the demo

Note: you might have to redo step 1 to 9 each time you exit the demo


1.3 Windows 2000 or XP with a 32 MB 3D card

Proposed solution:

1 - open splintercell.ini (see section 4.0 for instructions)
2 - find the line : StartupFullscreen=True
3 - replace this line by : StartupFullscreen=False
4 - find the line : WindowedViewportX=640 and line WindowedViewportY=480. Make sure that the resolution is standard: example 640 X 480, 1024 X 768, etc.
5 - save and close
6 - set you desktop resolution to 800 x 600 or lower (Control Panel / Display / settings)
7 - try to play the demo

Note: you might have to redo step 1 to 5 each time you exit the demo


1.4 Windows 2000 or XP with a 64 MB 3D card

Proposed solution:

1 - open splintercell.ini (see section 4.0 for instructions)
2 - find the line : StartupFullscreen=True
3 - replace this line by : StartupFullscreen=False
4 - find the line : WindowedViewportX=640 and line WindowedViewportY=480. Make sure that the resolution is standard: example 640 X 480, 1024 X 768, etc.
5 - save and close
6 - try to play the demo

Note: you might have to redo step 1 to 5 each time you exit the demo


2.0- When starting the game it crashes with a warning message

2.1 Viewport type of message
2.2 D3D type of message
___________________

2.1 Viewport type of message:

General protection fault!
History: ResetDevice <- UD3DRenderDevice::SetRes <- UWindowsViewport::Exec

or

General protection fault!
History: UWindowsViewport::ResizeViewport <- UD3DRenderDevice::SetRes <- UWindowsViewport::TryRenderDevice <- UWindowsViewport::OpenWindow <- UGameEngine::Init <- InitEngine

or

Assertion failed: Direct3DDevice8->SetViewport(&ViewportInfo) == D3D_OK [File:G:\demo\D3DDrv\Src\D3DRenderDevice.cpp] [Line: 1509]
History: SetViewport <- UD3DRenderDevice::Lock <- UViewport::Lock <- UWindowsViewport::Lock <- UGameEngine:[img]/i/smilies/16x16_smiley-very-happy.gif[/img] raw <- UWindowsViewport::Repaint <- UWindowsClient::Tick <- ClientTick <- UGameEngine::Tick <- UpdateWorld <- MainLoop

or

Assertion failed: RenDev [File:G:\demo\WinDrv\Src\WinViewport.cpp] [Line: 466]
History: UWindowsViewport::OpenWindow <- UGameEngine::Init <- InitEngine

2.1.1 with a 32 MB 3D card

Proposed solution:

1 - open splintercell.ini (see section 4.0 for instructions)
2 - find the line : FullscreenViewportX=640
3 - replace this line by : FullscreenViewportX=800
4 - find the line : FullscreenViewportY=480
5 - replace this line by : FullscreenViewportX=600
6 - find the line : StartupFullscreen=True
7 - replace this line by : StartupFullscreen=False
8 - find the line : WindowedViewportX=640 and line WindowedViewportY=480. Make sure that the resolution is standard: example 640 X 480, 1024 X 768, etc.
9 - save and close
10 - set you desktop resolution to 800 x 600 or lower (Control Panel / Display / settings)
11 - try to play the demo

Note: you might have to redo step 1 to 9 each time you exit the demo


2.1.2 with a 64 MB 3D card

Proposed solution:

1 - open splintercell.ini (see section 4.0 for instructions)
2 - find the line : FullscreenViewportX=640
3 - replace this line by : FullscreenViewportX=800
4 - find the line : FullscreenViewportY=480
5 - replace this line by : FullscreenViewportX=600
6 - find the line : StartupFullscreen=True
7 - replace this line by : StartupFullscreen=False
8 - find the line : WindowedViewportX=640 and line WindowedViewportY=480. Make sure that the resolution is standard: example 640 X 480, 1024 X 768, etc.
9 - save and close
10 - try to play the demo

Note: you might have to redo step 1 to 9 each time you exit the demo


2.2 D3D type of message :

GetDeviceCaps failed(D3DERR_NOTAVAILABLE) on adapter 0.
History: GetDeviceCaps <- UD3DRenderDevice::Init <- UGameEngine::Init <- InitEngine

Proposed solution:

1 - Select Start (windows) and Run.
2 - Type dxdiag
3 - Into the diagnostic utility, choose tab Display 1, verify if Direct3D acceleration is set to Enabled


3.0- I can play the demo, but I've encountered random crashes

This is not the final game and random problems may occur when using this demo. Memory allocation is not optimized.

Proposed solutions:

- if you switch too often between thermal, normal and night vision, a crash will occur
- reduce the shadow resolution into the graphic settings of the demo's menu
- reduce the resolution into the graphic setting of the demo's menu


4.0- How to modify Splintercell.ini file

1 - On your local hard drive. Select the following path:
Program Files/Ubi Soft Entertainment/Tom Clancy's Splinter Cell Demo/SYSTEM
2 - double click on SplinterCell.ini or open it with a common text editor (ex: notepad)
3 - find the line you need to modify
4 - don't forget to save Splintercell.ini file before you quit.

[XyZspineZyX]

Please see below an FAQ providing solutions to a variety of issues that users are facing. We hope this will help you to get the demo working if you are currently having difficulties.

Cartrix
-------

SPLINTER CELL DEMO PC
________________________

Common advice to use Splinter Cell Demo

1 - Read the ReadMe included into the demo to verify the system requirement to play this demo : Start (Windows): Programs : Ubi Soft Entertainment : Splinter Cell demo : View Readme.

2 - Update your system drivers : 3D card, sound card & monitor - Beware, latest drivers are not always the better. Note : this demo hasn't been tested with directX 9.0

Our recommandations :

- Nvidia GeForce 2-3-4 : 30.82 (default) ou 41.09(performance = application)
- ATI Radeon : Catalyst 2.5 (6218 pour Win2000/XP) or more
- Matrox Parhelia : 1.02.00.042
- Or check : http://www.nvchips-fr.com for latest drivers

3 - Make sure your desktop setting is set to True Color 32 bit (control panel/display/settings)

FAQ

1.0 - When starting the game I've got a black screen without a warning message

2.0 - When starting the game it crashes with a warning message

3.0 - I can play the demo, but I've encountered random crashes

4.0 - How to modify Splintercell.ini file

---
1.0 When starting the game I've got a black screen without a warning message


1.1 Windows 98, ME or SE with a 32 MB 3D card
1.2 Windows 98, ME or SE with a 64 MB 3D card
1.3 Windows 2000 or XP with a 32 MB 3D card
1.4 Windows 2000 or XP with a 64 MB 3D card
_____________________

1.1 Windows 98, ME or SE with a 32 MB 3D card

Proposed solution:

1 - open splintercell.ini (see section 4.0 for instructions)
2 - find the line : FullscreenViewportX=640
3 - replace this line by : FullscreenViewportX=800
4 - find the line : FullscreenViewportY=480
5 - replace this line by : FullscreenViewportX=600
6 - find the line : StartupFullscreen=True
7 - replace this line by : StartupFullscreen=False
8 - find the line : WindowedViewportX=640 and line WindowedViewportY=480. Make sure that the resolution is standard: example 640 X 480, 1024 X 768, etc.
9 - save and close
10 - set you desktop resolution to 800 x 600 or lower (Control Panel / Display / settings)
11 - try to play the demo

Note: you might have to redo step 1 to 9 each time you exit the demo


1.2 Windows 98, ME or SE with a 64 MB 3D card

Proposed solution:

1 - open splintercell.ini (see section 4.0 for instructions)
2 - find the line : FullscreenViewportX=640
3 - replace this line by : FullscreenViewportX=800
4 - find the line : FullscreenViewportY=480
5 - replace this line by : FullscreenViewportX=600
6 - find the line : StartupFullscreen=True
7 - replace this line by : StartupFullscreen=False
8 - find the line : WindowedViewportX=640 and line WindowedViewportY=480. Make sure that the resolution is standard: example 640 X 480, 1024 X 768, etc.
9 - save and close
10- try to play the demo

Note: you might have to redo step 1 to 9 each time you exit the demo


1.3 Windows 2000 or XP with a 32 MB 3D card

Proposed solution:

1 - open splintercell.ini (see section 4.0 for instructions)
2 - find the line : StartupFullscreen=True
3 - replace this line by : StartupFullscreen=False
4 - find the line : WindowedViewportX=640 and line WindowedViewportY=480. Make sure that the resolution is standard: example 640 X 480, 1024 X 768, etc.
5 - save and close
6 - set you desktop resolution to 800 x 600 or lower (Control Panel / Display / settings)
7 - try to play the demo

Note: you might have to redo step 1 to 5 each time you exit the demo


1.4 Windows 2000 or XP with a 64 MB 3D card

Proposed solution:

1 - open splintercell.ini (see section 4.0 for instructions)
2 - find the line : StartupFullscreen=True
3 - replace this line by : StartupFullscreen=False
4 - find the line : WindowedViewportX=640 and line WindowedViewportY=480. Make sure that the resolution is standard: example 640 X 480, 1024 X 768, etc.
5 - save and close
6 - try to play the demo

Note: you might have to redo step 1 to 5 each time you exit the demo


2.0- When starting the game it crashes with a warning message

2.1 Viewport type of message
2.2 D3D type of message
___________________

2.1 Viewport type of message:

General protection fault!
History: ResetDevice <- UD3DRenderDevice::SetRes <- UWindowsViewport::Exec

or

General protection fault!
History: UWindowsViewport::ResizeViewport <- UD3DRenderDevice::SetRes <- UWindowsViewport::TryRenderDevice <- UWindowsViewport::OpenWindow <- UGameEngine::Init <- InitEngine

or

Assertion failed: Direct3DDevice8->SetViewport(&ViewportInfo) == D3D_OK [File:G:\demo\D3DDrv\Src\D3DRenderDevice.cpp] [Line: 1509]
History: SetViewport <- UD3DRenderDevice::Lock <- UViewport::Lock <- UWindowsViewport::Lock <- UGameEngine:[img]/i/smilies/16x16_smiley-very-happy.gif[/img] raw <- UWindowsViewport::Repaint <- UWindowsClient::Tick <- ClientTick <- UGameEngine::Tick <- UpdateWorld <- MainLoop

or

Assertion failed: RenDev [File:G:\demo\WinDrv\Src\WinViewport.cpp] [Line: 466]
History: UWindowsViewport::OpenWindow <- UGameEngine::Init <- InitEngine

2.1.1 with a 32 MB 3D card

Proposed solution:

1 - open splintercell.ini (see section 4.0 for instructions)
2 - find the line : FullscreenViewportX=640
3 - replace this line by : FullscreenViewportX=800
4 - find the line : FullscreenViewportY=480
5 - replace this line by : FullscreenViewportX=600
6 - find the line : StartupFullscreen=True
7 - replace this line by : StartupFullscreen=False
8 - find the line : WindowedViewportX=640 and line WindowedViewportY=480. Make sure that the resolution is standard: example 640 X 480, 1024 X 768, etc.
9 - save and close
10 - set you desktop resolution to 800 x 600 or lower (Control Panel / Display / settings)
11 - try to play the demo

Note: you might have to redo step 1 to 9 each time you exit the demo


2.1.2 with a 64 MB 3D card

Proposed solution:

1 - open splintercell.ini (see section 4.0 for instructions)
2 - find the line : FullscreenViewportX=640
3 - replace this line by : FullscreenViewportX=800
4 - find the line : FullscreenViewportY=480
5 - replace this line by : FullscreenViewportX=600
6 - find the line : StartupFullscreen=True
7 - replace this line by : StartupFullscreen=False
8 - find the line : WindowedViewportX=640 and line WindowedViewportY=480. Make sure that the resolution is standard: example 640 X 480, 1024 X 768, etc.
9 - save and close
10 - try to play the demo

Note: you might have to redo step 1 to 9 each time you exit the demo


2.2 D3D type of message :

GetDeviceCaps failed(D3DERR_NOTAVAILABLE) on adapter 0.
History: GetDeviceCaps <- UD3DRenderDevice::Init <- UGameEngine::Init <- InitEngine

Proposed solution:

1 - Select Start (windows) and Run.
2 - Type dxdiag
3 - Into the diagnostic utility, choose tab Display 1, verify if Direct3D acceleration is set to Enabled


3.0- I can play the demo, but I've encountered random crashes

This is not the final game and random problems may occur when using this demo. Memory allocation is not optimized.

Proposed solutions:

- if you switch too often between thermal, normal and night vision, a crash will occur
- reduce the shadow resolution into the graphic settings of the demo's menu
- reduce the resolution into the graphic setting of the demo's menu


4.0- How to modify Splintercell.ini file

1 - On your local hard drive. Select the following path:
Program Files/Ubi Soft Entertainment/Tom Clancy's Splinter Cell Demo/SYSTEM
2 - double click on SplinterCell.ini or open it with a common text editor (ex: notepad)
3 - find the line you need to modify
4 - don't forget to save Splintercell.ini file before you quit.

[XyZspineZyX]

Great job [img]/i/smilies/16x16_smiley-happy.gif[/img] if people read this they surely will get the demo to work.

Master_82
ICQ: 159200926
MSN: swebarb@hotmail.com
E-mail: swebarb2@spray.se
============================
System Specs:
Intel Pentium III @ 1400 MHz
384 MB SDR @ 133 MHz
Creative GeForce Ti200 64 MB

[XyZspineZyX]

I tried all this yesterday and it still doesn't cover the fault I've got

General protection fault!

History: RenderLevel <- FLevelSceneNode::Render <- FCameraSceneNode::Render <- UGameEngine:raw <- UWindowsViewport::Repaint <- UWindowsClient::Tick <- ClientTick <- UGameEngine::Tick <- UpdateWorld <- MainLoop


I'm on a Win XP
1.5 Ghz P4
64Mb Geforce 3
latest nvida driver
and I've tried it with both Direct X 8.1 and Direct X 9


Bill

lirvine@utvinternet.com

[XyZspineZyX]

actually, none of these worked for me but i did find a solution that DID in fact work. [for me]

heres what you do

open up SplinterCellUser.ini in the /SYSTEM folder, find the line:

Resolution=640x480
[its all the way at the bottom, and a few lines up from that.]

change it to

Resolution=800x600

and try to run the game, worked for me. also, if the game crashes you may need to change the file back to what it was in the first place. [Resolution=640x480] i also have to do this.

[XyZspineZyX]

*bump.

This thread is important enough to post a link to it in the header but in the mean time, I'll keep bumping it.


Samuray "Volkan" Copur
Community Manager
ubi.com

[XyZspineZyX]

damn, redo steps everytime you wanna play the demo!?

-----If ur on the other team and i see ya, dont try to shoot me just run----

[XyZspineZyX]

i have got the demo working, but when i try to run it with 4x anti-aliasing, white haze surrounds lights. you can also see this haze through walls.

i'm not sure whether this is to do with splinter cell or my computer, because i have selected antialiasing from my graphics card menu in my desktop properties to always be used.

if anyone has a solution or anything for this then i would be very grateful

[XyZspineZyX]

I have errors even in the installation proxess - can't install manual.pdf or something, then some levels and other files, later i have nblack screen and later crashes, i tryed to make it work in a windo and it did bu i couldn't play, only brows the menu and when i tryed to run some level it crashed totally.


i tryed installing in windows 98 and xp and i have same problems on both...

[XyZspineZyX]

All I have to say is the demo runs fine more me but Ubi-Soft better fix all these problems other people are having before they release the game on January 21.Editing ini. files parameters is asking just a little to much of the average person to get the demo to work with their system.




"GO LEAFS GO!!!!!"