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Thread: "Cannot load resource files. Reinstalling the game may fix the problem" | Forums

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  1. #1

    "Cannot load resource files. Reinstalling the game may fix the problem"

    Dude...you've got to be kidding me. I have to wait until noon to get my download code, then download a 16 gig file, then download a patch, then install the game, the patch, and now I have to do that ALL AGAIN before I can play?

    Come on, guys. I want to play the game I bought.
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  2. #2
    Nobody else has this issue?
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  3. #3
    Ubisoft Support Staff NCSA Volfbane's Avatar
    Join Date
    Oct 2012
    Posts
    1,176
    While downloading and installing the game, be sure that there are no other programs running in the background that could interfere with the process. Be sure that you are not relocating any files as well as altering any pre-existing files required for the game. Unfortunately, you may have to uninstall and reinstall the game to see if the problem persists. Meanwhile, I would suggest submitting a ticket to Support with your dxdiag and msinfo so this can be looked into further. You may locate the links to Support in my signature below.
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  4. #4
    I've done this three times now. 3 times I've downloaded 19 gigs of game, and three times I've uninstalled it.

    This is absurd.
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  5. #5
    Junior Member
    Join Date
    Aug 2013
    Posts
    5
    I have a physical copy and have the same trouble, even after installing the patch.

    @dyllshummy
    By any chance do you also run Windows 8.1?


    My system specs for reference, except for the graphics card, and windows 8.1 (the preview is full of fubar), I believe they are good enough. I installed it on the C:\ drive in C:\Programs\Ubisoft [...]

    Code:
    ------------------
    System Information
    ------------------
    Time of this report: 8/20/2013, 23:02:37
           Machine name: CONTROL
       Operating System: Windows 8.1 Preview 64-bit (6.3, Build 9431) (9431.winmain_bluemp.130615-1214)
               Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
           System Model: GA-970A-D3
                   BIOS: Award Modular BIOS v6.00PG
              Processor: AMD FX(tm)-8120 Eight-Core Processor            (8 CPUs), ~3.1GHz
                 Memory: 16384MB RAM
    Available OS Memory: 16366MB RAM
              Page File: 4885MB used, 27864MB available
            Windows Dir: C:\WINDOWS
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
     System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.03.9431.0000 64bit Unicode
    
    ------------
    DxDiag Notes
    ------------
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
            Sound Tab 2: No problems found.
            Sound Tab 3: No problems found.
            Sound Tab 4: No problems found.
              Input Tab: No problems found.
    
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)
    
    ---------------
    Display Devices
    ---------------
              Card name: ATI Radeon HD 4800 Series (Microsoft Corporation - WDDM v1.1)
           Manufacturer: Advanced Micro Devices, Inc.
              Chip type: 
               DAC type: Internal DAC(400MHz)
            Device Type: Full Device
             Device Key: Enum\PCI\VEN_1002&DEV_944C&SUBSYS_E810174B&REV_00
         Display Memory: 8429 MB
       Dedicated Memory: 493 MB
          Shared Memory: 7936 MB
           Current Mode: 1680 x 1050 (32 bit) (59Hz)
           Monitor Name: Acer LCD Monitor X223W
          Monitor Model: Acer X223W
             Monitor Id: ACR0009
            Native Mode: 1680 x 1050(p) (59.954Hz)
            Output Type: DVI
            Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 9.18.0010.1129 (English)
         Driver Version: 8.97.10.6
            DDI Version: 10.1
         Feature Levels: 10.1,10.0,9.3,9.2,9.1
           Driver Model: WDDM 1.1
    Graphics Preemption: DMA
     Compute Preemption: DMA
               Miracast: Not Applicable
    Hybrid Graphics GPU: Not Applicable
         Power P-states: Not Applicable
      Driver Attributes: Final Retail
       Driver Date/Size: 4/26/2013 00:28:10, 1103904 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp: 
      Device Identifier: {D7B71EE2-D70C-11CF-9270-1AC8BDC2C435}
              Vendor ID: 0x1002
              Device ID: 0x944C
              SubSys ID: 0xE810174B
            Revision ID: 0x0000
     Driver Strong Name: oem22.inf:cb0ae414eb4501c5:ati2mtag_RV7X:8.97.10.6:pci\ven_1002&dev_944c
         Rank Of Driver: 00DE2001
            Video Accel: ModeMPEG2_A ModeMPEG2_C 
            DXVA2 Modes: DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeVC1_VLD  
       Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Not Supported
                DXVA-HD: Not Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
    
    -------------
    Sound Devices
    -------------
                Description: Speakers (Turtle Beach P11 Headset)
     Default Sound Playback: Yes
     Default Voice Playback: Yes
                Hardware ID: USB\VID_10F5&PID_0231&REV_0100&MI_00
            Manufacturer ID: 65535
                 Product ID: 65535
                       Type: WDM
                Driver Name: USBAUDIO.sys
             Driver Version: 6.03.9431.0000 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 6/15/2013 20:33:52, 122624 bytes
                Other Files: 
            Driver Provider: Microsoft
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
                Description: SPDIF Interface (TX1) (VIA High Definition Audio)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0441&SUBSYS_1458A014&REV_1001
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: viahduaa.sys
             Driver Version: 6.00.0001.10800 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 8/3/2012 01:28:42, 2206352 bytes
                Other Files: 
            Driver Provider: VIA Technologies, Inc.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
                Description: Speakers (VIA High Definition Audio)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0441&SUBSYS_1458A014&REV_1001
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: viahduaa.sys
             Driver Version: 6.00.0001.10800 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 8/3/2012 01:28:42, 2206352 bytes
                Other Files: 
            Driver Provider: VIA Technologies, Inc.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
                Description: SPDIF Interface (TX0) (VIA High Definition Audio)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0441&SUBSYS_1458A014&REV_1001
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: viahduaa.sys
             Driver Version: 6.00.0001.10800 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 8/3/2012 01:28:42, 2206352 bytes
                Other Files: 
            Driver Provider: VIA Technologies, Inc.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
    ---------------------
    Sound Capture Devices
    ---------------------
                Description: Microphone (Turtle Beach P11 Headset)
      Default Sound Capture: Yes
      Default Voice Capture: Yes
                Driver Name: USBAUDIO.sys
             Driver Version: 6.03.9431.0000 (English)
          Driver Attributes: Final Retail
              Date and Size: 6/15/2013 20:33:52, 122624 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF
    
    -------------------
    DirectInput Devices
    -------------------
          Device Name: Mouse
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
    
          Device Name: Keyboard
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
    
          Device Name: Corsair Vengeance M60 Mouse
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x1B1C, 0x1B30
            FF Driver: n/a
    
          Device Name: Turtle Beach P11 Headset
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x10F5, 0x0231
            FF Driver: n/a
    
          Device Name: Corsair Gaming Keyboard
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x1B1C, 0x1B02
            FF Driver: n/a
    
    Poll w/ Interrupt: No
    
    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x1002, 0x4396
    | Matching Device ID: USB\ROOT_HUB20
    | Service: usbhub
    | Driver: usbhub.sys, 6/15/2013 22:32:49, 488712 bytes
    | Driver: usbd.sys, 6/15/2013 22:32:49, 28432 bytes
    
    ----------------
    Gameport Devices
    ----------------
    
    ------------
    PS/2 Devices
    ------------
    + HID Keyboard Device
    | Vendor/Product ID: 0x1B1C, 0x1B02
    | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
    | Service: kbdhid
    | Driver: kbdhid.sys, 6/15/2013 20:35:20, 30208 bytes
    | Driver: kbdclass.sys, 6/15/2013 22:33:29, 54536 bytes
    | 
    + HID Keyboard Device
    | Vendor/Product ID: 0x1B1C, 0x1B02
    | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
    | Service: kbdhid
    | Driver: kbdhid.sys, 6/15/2013 20:35:20, 30208 bytes
    | Driver: kbdclass.sys, 6/15/2013 22:33:29, 54536 bytes
    | 
    + HID Keyboard Device
    | Vendor/Product ID: 0x1B1C, 0x1B30
    | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
    | Service: kbdhid
    | Driver: kbdhid.sys, 6/15/2013 20:35:20, 30208 bytes
    | Driver: kbdclass.sys, 6/15/2013 22:33:29, 54536 bytes
    | 
    + HID-compliant mouse
    | Vendor/Product ID: 0x1B1C, 0x1B30
    | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
    | Service: mouhid
    | Driver: mouhid.sys, 6/15/2013 20:35:20, 27648 bytes
    | Driver: mouclass.sys, 6/15/2013 22:33:30, 46856 bytes
    
    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
          Drive: C:
     Free Space: 43.0 GB
    Total Space: 238.7 GB
    File System: NTFS
          Model: WDC WD3200AAKS-00SBA0 ATA Device
    
          Drive: E:
     Free Space: 30.1 GB
    Total Space: 33.9 GB
    File System: NTFS
          Model: WDC WD10EAVS-00D7B0 ATA Device
    
          Drive: G:
     Free Space: 13.2 GB
    Total Space: 295.5 GB
    File System: NTFS
          Model: Hitachi HDT725032VLA380 ATA Device
    
          Drive: I:
     Free Space: 80.0 GB
    Total Space: 295.4 GB
    File System: NTFS
          Model: WD i HDT72 External USB Device
    
          Drive: L:
     Free Space: 47.9 GB
    Total Space: 923.1 GB
    File System: NTFS
          Model: WDC WD10EADS-00M2B0 ATA Device
    
          Drive: D:
          Model: HL-DT-ST DVD-RW GSA-H60L ATA Device
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.03.9431.0000 (English), 6/15/2013 17:48:00, 164352 bytes
    
          Drive: Volume{378d393b-bdef-11e2-be66-806e6f6e6963}
          Model: WD Virtual CD 1110 USB Device
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.03.9431.0000 (English), 6/15/2013 17:48:00, 164352 bytes
    
    --------------
    System Devices
    --------------
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_43A0&SUBSYS_00001002&REV_00\3&18D45AA6&0&A8
       Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:46, 290056 bytes
    
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1601&SUBSYS_00000000&REV_00\3&18D45AA6&0&C1
       Driver: n/a
    
         Name: ATI I/O Communications Processor SMBus Controller
    Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_00000000&REV_42\3&18D45AA6&0&A0
       Driver: n/a
    
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_A0141458&REV_40\3&18D45AA6&0&A2
       Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 6.03.9431.0000 (English), 6/15/2013 20:34:51, 78848 bytes
    
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1604&SUBSYS_00000000&REV_00\3&18D45AA6&0&C4
       Driver: n/a
    
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&18D45AA6&0&B0
       Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 6.03.9431.0000 (English), 6/15/2013 20:35:32, 27648 bytes
       Driver: C:\WINDOWS\system32\drivers\usbport.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:49, 430856 bytes
       Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:49, 488712 bytes
    
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&18D45AA6&0&98
       Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 6.03.9431.0000 (English), 6/15/2013 20:35:32, 27648 bytes
       Driver: C:\WINDOWS\system32\drivers\usbport.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:49, 430856 bytes
       Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:49, 488712 bytes
    
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&18D45AA6&0&90
       Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 6.03.9431.0000 (English), 6/15/2013 20:35:32, 27648 bytes
       Driver: C:\WINDOWS\system32\drivers\usbport.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:49, 430856 bytes
       Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:49, 488712 bytes
    
         Name: ATI I/O Communications Processor PCI Bus Controller
    Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_40\3&18D45AA6&0&A4
       Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:46, 290056 bytes
    
         Name: VIA USB 3.0 eXtensible Host Controller - 0096 (Microsoft)
    Device ID: PCI\VEN_1106&DEV_3432&SUBSYS_34321106&REV_03\4&33ECF9E3&0&0028
       Driver: C:\WINDOWS\system32\DRIVERS\UCX01000.SYS, 6.03.9431.0000 (English), 6/15/2013 22:32:46, 191752 bytes
       Driver: C:\WINDOWS\system32\DRIVERS\USBXHCI.SYS, 6.03.9431.0000 (English), 6/15/2013 22:32:49, 327944 bytes
    
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1602&SUBSYS_00000000&REV_00\3&18D45AA6&0&C2
       Driver: n/a
    
         Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_50021458&REV_40\3&18D45AA6&0&A1
       Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:46, 14096 bytes
       Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:46, 50448 bytes
       Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 6.03.9431.0000 (English), 6/15/2013 22:33:23, 26376 bytes
       Driver: C:\WINDOWS\system32\DRIVERS\ataport.sys, 6.03.9431.0000 (English), 6/15/2013 22:33:25, 208648 bytes
    
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1002&DEV_5A14&SUBSYS_5A141002&REV_02\3&18D45AA6&0&00
       Driver: n/a
    
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AA30&SUBSYS_AA30174B&REV_00\4&1494363F&0&0110
       Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 6.03.9431.0000 (English), 6/15/2013 20:34:51, 78848 bytes
    
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1605&SUBSYS_00000000&REV_00\3&18D45AA6&0&C5
       Driver: n/a
    
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_5A18&SUBSYS_5A141002&REV_00\3&18D45AA6&0&20
       Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:46, 290056 bytes
    
         Name: PCI standard ISA bridge
    Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_439D1002&REV_40\3&18D45AA6&0&A3
       Driver: C:\WINDOWS\system32\DRIVERS\msisadrv.sys, 6.03.9431.0000 (English), 6/15/2013 22:33:33, 17160 bytes
    
         Name: Etron USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
    Device ID: PCI\VEN_1B6F&DEV_7023&SUBSYS_50071458&REV_01\4&1E337DA&0&0020
       Driver: C:\WINDOWS\system32\DRIVERS\UCX01000.SYS, 6.03.9431.0000 (English), 6/15/2013 22:32:46, 191752 bytes
       Driver: C:\WINDOWS\system32\DRIVERS\USBXHCI.SYS, 6.03.9431.0000 (English), 6/15/2013 22:32:49, 327944 bytes
    
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1600&SUBSYS_00000000&REV_00\3&18D45AA6&0&C0
       Driver: n/a
    
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_5A1C&SUBSYS_5A141002&REV_00\3&18D45AA6&0&48
       Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:46, 290056 bytes
    
         Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1002&DEV_4390&SUBSYS_B0021458&REV_40\3&18D45AA6&0&88
       Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:46, 14096 bytes
       Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:46, 50448 bytes
       Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 6.03.9431.0000 (English), 6/15/2013 22:33:23, 26376 bytes
       Driver: C:\WINDOWS\system32\DRIVERS\ataport.sys, 6.03.9431.0000 (English), 6/15/2013 22:33:25, 208648 bytes
    
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1603&SUBSYS_00000000&REV_00\3&18D45AA6&0&C3
       Driver: n/a
    
         Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&18D45AA6&0&B2
       Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:49, 87824 bytes
       Driver: C:\WINDOWS\system32\drivers\usbport.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:49, 430856 bytes
       Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:49, 488712 bytes
    
         Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&18D45AA6&0&9A
       Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:49, 87824 bytes
       Driver: C:\WINDOWS\system32\drivers\usbport.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:49, 430856 bytes
       Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:49, 488712 bytes
    
         Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&18D45AA6&0&92
       Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:49, 87824 bytes
       Driver: C:\WINDOWS\system32\drivers\usbport.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:49, 430856 bytes
       Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:49, 488712 bytes
    
         Name: ATI Radeon HD 4800 Series (Microsoft Corporation - WDDM v1.1)
    Device ID: PCI\VEN_1002&DEV_944C&SUBSYS_E810174B&REV_00\4&1494363F&0&0010
       Driver: C:\WINDOWS\system32\DRIVERS\atikmdag.sys, 8.01.0001.1248 (English), 6/19/2012 06:05:46, 11926016 bytes
       Driver: C:\WINDOWS\system32\DRIVERS\atikmpag.sys, 8.14.0001.6264 (English), 6/19/2012 06:09:14, 360448 bytes
       Driver: C:\WINDOWS\system32\atiumd64.dll, 7.14.0010.0911 (English), 4/26/2013 00:28:40, 7539368 bytes
       Driver: C:\WINDOWS\system32\atiumd6a.dll, 8.14.0010.0359 (English), 4/26/2013 00:28:34, 4290760 bytes
       Driver: C:\WINDOWS\system32\amdpcom64.dll, 8.14.0010.0023 (English), 6/19/2012 06:09:08, 56320 bytes
       Driver: C:\WINDOWS\system32\atimpc64.dll, 8.14.0010.0023 (English), 6/19/2012 06:09:08, 56320 bytes
       Driver: C:\WINDOWS\system32\atiumd6a.cap, 6/19/2012 06:11:00, 2818784 bytes
       Driver: C:\WINDOWS\system32\atiu9p64.dll, 8.14.0001.6264 (English), 4/26/2013 00:28:22, 108936 bytes
       Driver: C:\WINDOWS\system32\atiuxp64.dll, 8.14.0001.6264 (English), 4/26/2013 00:29:04, 135168 bytes
       Driver: C:\WINDOWS\system32\atiapfxx.blb, 6/19/2012 04:51:42, 245984 bytes
       Driver: C:\WINDOWS\system32\atidxx64.dll, 8.17.0010.0436 (English), 4/26/2013 00:28:16, 7573376 bytes
       Driver: C:\WINDOWS\SysWOW64\atiumdag.dll, 7.14.0010.0911 (English), 6/19/2012 06:11:48, 6241280 bytes
       Driver: C:\WINDOWS\SysWOW64\atiumdva.dll, 8.14.0010.0359 (English), 6/19/2012 06:16:10, 4748800 bytes
       Driver: C:\WINDOWS\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 6/19/2012 06:09:34, 56832 bytes
       Driver: C:\WINDOWS\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 6/19/2012 06:09:34, 56832 bytes
       Driver: C:\WINDOWS\SysWOW64\atiumdva.cap, 6/19/2012 06:14:32, 2852480 bytes
       Driver: C:\WINDOWS\SysWOW64\atidxx32.dll, 8.17.0010.0436 (English), 6/19/2012 06:02:10, 6810112 bytes
       Driver: C:\WINDOWS\SysWOW64\atiu9pag.dll, 8.14.0001.6264 (English), 6/19/2012 06:10:42, 82944 bytes
       Driver: C:\WINDOWS\SysWOW64\atiuxpag.dll, 8.14.0001.6264 (English), 6/19/2012 06:17:20, 108544 bytes
       Driver: C:\WINDOWS\SysWOW64\atiapfxx.blb, 6/19/2012 04:51:42, 245984 bytes
       Driver: C:\WINDOWS\system32\aticfx64.dll, 9.18.0010.1129 (English), 4/26/2013 00:28:10, 1103904 bytes
       Driver: C:\WINDOWS\SysWOW64\aticfx32.dll, 9.18.0010.1129 (English), 6/19/2012 06:00:58, 918528 bytes
    
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_5A16&SUBSYS_5A141002&REV_00\3&18D45AA6&0&10
       Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:46, 290056 bytes
    
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_50041458&REV_00\3&18D45AA6&0&A5
       Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 6.03.9431.0000 (English), 6/15/2013 20:35:32, 27648 bytes
       Driver: C:\WINDOWS\system32\drivers\usbport.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:49, 430856 bytes
       Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:49, 488712 bytes
    
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_5A19&SUBSYS_5A141002&REV_00\3&18D45AA6&0&28
       Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 6.03.9431.0000 (English), 6/15/2013 22:32:46, 290056 bytes
    
         Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_06\4&C70CB9A&0&0048
       Driver: C:\WINDOWS\system32\DRIVERS\Rt630x64.sys, 8.01.0510.2013 (English), 6/5/2013 19:37:47, 591360 bytes
    Any help is appreciated.
    Last edited by pilot.gmx; 08-21-2013 at 04:13 AM.
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  6. #6
    I solved it - the problem is embarrassing. The default folder name is "Tom Clancy's Splinter Cell® Blacklist™". Renaming it to "Blacklist" fixed the issue for me.

    Might want to fix that, Ubi.
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  7. #7
    Junior Member
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    Aug 2013
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    Quote Originally Posted by dyllshummy View Post
    I solved it - the problem is embarrassing. The default folder name is "Tom Clancy's Splinter Cell® Blacklist™". Renaming it to "Blacklist" fixed the issue for me.

    Might want to fix that, Ubi.
    That fixed it, the problem is with the the special character(s), in the name, now I just need to fix the registry for the proper location.
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  8. #8
    Junior Member
    Join Date
    Aug 2013
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    1
    Quote Originally Posted by pilot.gmx View Post
    That fixed it, the problem is with the the special character(s), in the name, now I just need to fix the registry for the proper location.
    How Fixe the registry ? Because i can't launch the game. I find this: Installed_files.txt in folder of Uplay, but inside it's the chaos...
    Last edited by Obsidien; 08-23-2013 at 10:22 AM.
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  9. #9
    Found out how to resolve this issue. Took some engineering but I figured it out, and the hunch about unicode characters being the culprit was correct.

    1.) Go to C:/Program Files/Ubisoft and rename your Splinter Cell Blacklist folder from "Tom Clancy's Splinter Cell® Blacklist™" to whatever you choose without the R and TM symbols. Take note of what you rename it to. I simply removed the unicode symbols, making it "Tom Clancy's Splinter Cell Blacklist".
    2.) Go to Start, and in your search bar, type "regedit" (obviously no quotes). This will bring up your system's registry.
    3.) Hit CTRL+F to enable the search function. Enter "Tom Clancy's Splinter Cell® Blacklist™" (No quotes....) and hit "Find Next". When it finds that value, change "Tom Clancy's Splinter Cell® Blacklist™" to whatever you renamed your folder to.
    4.) Repeat step 3.) until it displays that it couldn't find anymore of that value.
    5.) Enjoy Splinter Cell Blacklist!

    The alternative to this is going into Ubisoft/Tom Clancy's Splinter Cell® Blacklist™, renaming the folder to something without Unicode, and then just running Ubisoft/Tom Clancy's Splinter Cell® Blacklist™/src/SYSTEM/Blacklist.exe manually. The first method ensures you won't have to manually patch, though.
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  10. #10
    Junior Member
    Join Date
    Aug 2013
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    The first method also allows you to launch the game through uPlay and minimizes chances of having to start the game (to get uPlay running) then okaying an error message before relaunching the game.
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