1. #1

    Not getting my UBICREDITS

    UBICREDITS I have done 3 free earning surveys and earned 20 UBICREDITS but they have not been credited to my account, All so I have done the earn free on CSI and it said the enery was added to my account but they never show up for me. Help !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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  2. #2
    Hello Tammy,

    Please contact our customer support here to get further assistance:

    https://support.ubi.com/en-us/ make sure you register/login first and then click on "my questions" and submit a ticket. Make sure you select "Facebook" as the product and "Technical issues" for the category. Also please make sure you mention CSI Crime city in the title.

    Thanks and good luck!
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