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Thread: Assassin's Creed III unable to install | Forums

  1. #1
    Junior Member
    Join Date
    Jan 2013
    Posts
    3

    Assassin's Creed III unable to install

    After a ridiculously long download time and a bunch of errors I'm now at my wits end with this game. After re-verifying the game for the best part of this afternoon the setup.exe still refuses to install. Something interesting caught my eye in the error log

    Error Code: -5011 : 0x8000ffff
    Error Information:
    >Kernel\ObjectWrapper.cpp (498)
    >Kernel\IScriptWrapper.cpp (80)
    >Kernel\ObjectWrapper.cpp (197)
    >Kernel\IScriptWrapper.cpp (80)
    >SetupNew\setup.cpp (488)
    PAPP:Assassin's Creed (R) III
    PVENDOR:Ubisoft (##ID_STRING202##)
    PGUID:9D15E813-0C26-41E7-ABC5-3EB06FF1B3CF
    $15.0.0.498
    @Windows Vista Service Pack 1 (7601)
    IE Version: 9.0.8112.16421

    Why is it showing an old version of windows? Its presence on my system is literally impossible
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  2. #2
    Moderator Ubi-Lhainiev's Avatar
    Join Date
    Jul 2012
    Location
    Ontario, Canada
    Posts
    1,995
    Hi Krilick,

    Please make sure your Uplay PC client is up-to-date. You might want to try uninstalling and reinstalling Uplay PC by downloading the latest version from Uplay.com: http://static3.cdn.ubi.com/orbit/lau...yInstaller.exe

    If this doesn’t help, please create a ticket to support by clicking on the “Ask a Question” tab on the top of the page at http://support.ubi.com/ for installing your game.

    Alternatively, (if you dont want to wait) you may call them. You can find the Support Team in your region here: http://www.ubi.com/US/Support/InternationalSupport.aspx
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