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Thread: didnt get my 25 house credits | Forums

  1. #1

    didnt get my 25 house credits

    i looked in my email even in the spam and still havent gotten my 25 house credits for curing 500 patients please fix...
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  2. #2
    Moderator Ubi-Lhainiev's Avatar
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    Hi Georgia,

    Please send us a message on the Facebook Fanpage and we will make sure you get them.

    Thank you!

    Regards,
    HouseMD Team
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  3. #3
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    Oh, was that via email?! I guess either never got it or missed it when it went though junk mail
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  4. #4
    Moderator Ubi-Lhainiev's Avatar
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    If you didn't receive it, please send us a "Message" on the Fanpage.

    Thank you!
    HouseMD Team
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  5. #5
    I know. Me, neither. I didn't even get mine for September and I KNOW I completed the challenge!
    IDK what to do...
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  6. #6
    Moderator Ubi-Lhainiev's Avatar
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    Hi All,

    The awards for the October Challenge will be emailed out November 7th, please don't forget to check your spam folder.

    If you haven't received your credits for the September challenge, please contact support at - http://ubisoft.custhelp.com/app/ask They will have to add them to your account manually.

    Once you register with Ubisoft, click on Support, then choose Support again from the drop down. Then you will see a bar that says Platforms - select Facebook Games, then you will see "Ask a Question", then select Facebook Games - and House will appear under that list.

    Regards,
    HouseMD Team
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  7. #7
    i once again did get the reward for october 25 house credits i tried to use the link for ubisoft customer support it isnt wrking lz hel
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  8. #8
    Moderator Ubi-Lhainiev's Avatar
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    Hi Georgia,

    Please try the link and above instructions in a new browser. Let me know if you run into trouble.

    Regards,
    HouseMD Team
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