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Thread: Error at downloading | Forums

  1. #1
    Junior Member
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    Aug 2012
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    Error at downloading

    I'm trying to download the game but when I click on the "Download" button in the browser I get the message:

    "This webpage is not found
    No webpage was found for the web address: https://pdc-doc-portal.ubi.com/Portal/GetApplication
    Error 6 (net::ERR_FILE_NOT_FOUND): The file or directory could not be found."


    This happened with Chrome and when I use the Internet Explorer I do get to the point of trying to download something but then I do get the message:

    "Cannot download the application. The application is missing required files. Contact application vendor for assistance.

    And if I press the 'Details' button I get this message:

    "ERROR DETAILS
    Following errors were detected during this operation.
    * [2012-08-28 21:47:25] System.Deployment.Application.DeploymentDownloadEx ception (Unknown subtype)
    - Downloading https://pdc-doc-portal.ubi.com/Portal/GetApplication did not succeed.
    - Source: System.Deployment
    - Stack trace:
    at System.Deployment.Application.SystemNetDownloader. DownloadSingleFile(DownloadQueueItem next)
    at System.Deployment.Application.SystemNetDownloader. DownloadAllFiles()
    at System.Deployment.Application.FileDownloader.Downl oad(SubscriptionState subState)
    at System.Deployment.Application.DownloadManager.Down loadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
    at System.Deployment.Application.DownloadManager.Down loadDeploymentManifestDirectBypass(SubscriptionSto re subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
    at System.Deployment.Application.DownloadManager.Down loadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options)
    at System.Deployment.Application.ApplicationActivator .PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
    at System.Deployment.Application.ApplicationActivator .ActivateDeploymentWorker(Object state)
    --- Inner Exception ---
    System.Net.WebException
    - The remote server returned an error: (404) Not Found.
    - Source: System
    - Stack trace:
    at System.Net.HttpWebRequest.GetResponse()
    at System.Deployment.Application.SystemNetDownloader. DownloadSingleFile(DownloadQueueItem next)
    "


    What can I do to fix this?
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  2. #2
    Junior Member
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    Aug 2012
    Posts
    1
    I have the same problem and I guess it is the same problem as http://forums.ubi.com/showthread.php...pdate-launcher

    My entire error report says:
    PLATFORM VERSION INFO
    Windows : 6.1.7601.65536 (Win32NT)
    Common Language Runtime : 4.0.30319.269
    System.Deployment.dll : 4.0.30319.1 (RTMRel.030319-0100)
    clr.dll : 4.0.30319.269 (RTMGDR.030319-2600)
    dfdll.dll : 4.0.30319.1 (RTMRel.030319-0100)
    dfshim.dll : 4.0.31106.0 (Main.031106-0000)

    SOURCES
    Deployment url : https://pdc-doc-portal.ubi.com/Portal/GetApplication

    ERROR SUMMARY
    Below is a summary of the errors, details of these errors are listed later in the log.
    * Activation of https://pdc-doc-portal.ubi.com/Portal/GetApplication resulted in exception. Following failure messages were detected:
    + Downloading https://pdc-doc-portal.ubi.com/Portal/GetApplication did not succeed.
    + The remote server returned an error: (404) Not Found.

    COMPONENT STORE TRANSACTION FAILURE SUMMARY
    No transaction error was detected.

    WARNINGS
    There were no warnings during this operation.

    OPERATION PROGRESS STATUS
    * [2012-08-28 23:18:12] : Activation of https://pdc-doc-portal.ubi.com/Portal/GetApplication has started.

    ERROR DETAILS
    Following errors were detected during this operation.
    * [2012-08-28 23:18:12] System.Deployment.Application.DeploymentDownloadEx ception (Unknown subtype)
    - Downloading https://pdc-doc-portal.ubi.com/Portal/GetApplication did not succeed.
    - Source: System.Deployment
    - Stack trace:
    at System.Deployment.Application.SystemNetDownloader. DownloadSingleFile(DownloadQueueItem next)
    at System.Deployment.Application.SystemNetDownloader. DownloadAllFiles()
    at System.Deployment.Application.FileDownloader.Downl oad(SubscriptionState subState)
    at System.Deployment.Application.DownloadManager.Down loadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
    at System.Deployment.Application.DownloadManager.Down loadDeploymentManifestDirectBypass(SubscriptionSto re subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
    at System.Deployment.Application.DownloadManager.Down loadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options)
    at System.Deployment.Application.ApplicationActivator .PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
    at System.Deployment.Application.ApplicationActivator .ActivateDeploymentWorker(Object state)
    --- Inner Exception ---
    System.Net.WebException
    - The remote server returned an error: (404) Not Found.
    - Source: System
    - Stack trace:
    at System.Net.HttpWebRequest.GetResponse()
    at System.Deployment.Application.SystemNetDownloader. DownloadSingleFile(DownloadQueueItem next)

    COMPONENT STORE TRANSACTION DETAILS
    No transaction information is available.
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  3. #3
    Junior Member
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    I have the same
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  4. #4
    Same here :/
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  5. #5
    Community Manager Ubisoft Aza404's Avatar
    Join Date
    Sep 2011
    Posts
    1,119
    Hi guys,

    Did this happen today to all of you?
    Have you tried on a different PC?


    Get all the latest info about DoC on Facebook & Twitter ¤¤¤ New to the game? Read this!
    DoC Support ¤¤¤ Forum Rules ¤¤¤ Card list Fansite ¤¤¤ Aza404 on Youtube / Twitter / Facebook
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  6. #6
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    Quote Originally Posted by Aza404 View Post
    Did this happen today to all of you?
    I always had this problem.


    Quote Originally Posted by Aza404 View Post
    Have you tried on a different PC?
    I tried on two computers and still the same.
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  7. #7
    here you can found the launcher http://momcards.fr/uploads/launcher.application

    it could works :s
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  8. #8
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    Quote Originally Posted by elfaus View Post
    here you can found the launcher http://momcards.fr/uploads/launcher.application

    it could works :s
    I actually managed to download and play the game with this, thanks!
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  9. #9
    I was able to download the luncher and it finaly start it (got some .net problems) yet, all i get is a black screan, any idea how to fix it?

    Windows XP sp3
    GeForce 8800gt with newest drivers.

    Regards.
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  10. #10
    Nope :-/ Black Screens but working sound, where already reported, but I think there was no solution in the forum. I looks like a graphic problem, so driver / driver configuration, DirectX or .NET-Framework are usual suspects. Maybe you should check the DirectX Logs (I think they are in XML, so use your browser to open and read them)

    EDIT: The recent logs are in the LauncherLogs directory. To open them in your browser rename DxDiag_.....log to DxDiag_.....xml.
    Last edited by MD78; 09-03-2012 at 12:49 PM.
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