Luckily it only cost me $1 to figure out how freagin bugged this crap is... I deleted the file downloaded with uplay manually cus it was all jacked up after installing... When i went to try to redownload it.... it doesnt even give me the option. so i send in a ticket for help and i have been talking to customer service for the pass 10 days... to tell you the truth, they dont know jack. They've been sending me on a wild goose chase. i dont care about my dollar but i want my refund cus i dont want to contribute to crap.