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Thread: Bought a game in Ubishop, unable register in Uplay | Forums

  1. #1
    Junior Member
    Join Date
    Mar 2011
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    Question Bought a game in Ubishop, unable register in Uplay

    I picked up Assassins Creed: Revelations when it was on sale in the ubi shop and rather than having it added to the uplay games tab i just got a "Assassins_Creed_Revelations_DownloadManager_en.ex e" file that fetched me the install files. I installed the game from these but when I start and try to register it with the Uplay client I am told that my key is already registred with another Uplay Account.

    Is this a bug with in-browser purchases or have i been so unfortunate as to get a pirated CD-Key?
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  2. #2
    UK Forum Manager Ubi-Mush's Avatar
    Join Date
    Nov 2011
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    E. Sussex, UK
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    16,106
    Hi Taurmin, please contact technical support who will be able to take a look at your key, the link is in my signature.
    Ubisoft UK Forum Manager

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