Steam SH5 will not load | Forums

[Silencer_42]

After a UPLAY update my SH5 no longer loads. I click Play in UPLAY and all I get is the after game report.

Thanks UBISOFT for making this already unfinished buggy game now unplayable.


As a long time Silent Hunter (even Silent Service before it) fan I'll be sure to play your free to play version.............

[Yooperbacker]

Hello Silencer_42,

Have you tried contacting Ubi Support and see what they have to say?

[Silencer_42]

Hello Silencer_42,

Have you tried contacting Ubi Support and see what they have to say?

Yes I have. I was hoping someone else had encountered this and had a solution. I've tried uninstalling UPLAY and reinstalling it. Uninstalling SH5 and re-installing from Steam.. all no good.

[tommil9]

i have had this problem too! it says that the ubisoft server is unavailable, and i still cant play it after i did everything, even waited 1 month

[zooky72]

Yeah same here after UPLAY update and followed all help info;

To resolve this issue, you will need to manually install or reinstall the Uplay software, which handles the online authentication in the game. Please note that this software MUST be installed to play the game, and cannot be uninstalled or disabled.

1. First, you will need to uninstall the "Ubisoft Game Launcher" or "Uplay" from the 'Add/Remove Programs' (Windows XP) / 'Installed Programs' (Windows Vista and 7) icon in your computer's control panel. It's possible that the "Ubisoft Game Launcher/Uplay" software will not be listed if you have already uninstalled it, or the game. If so, you can skip this step.

2. After uninstalling the software, you will need to manually delete any leftover files in the C:\Program Files\Ubisoft\Ubisoft Game Launcher (32-bit versions of Windows) or C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher (64-bit versions of Windows) folder.
NOTE: Please do not skip this step, it is very important. If this folder does not exist, please go to the next step.

3. Reinstall Uplay PC from here.

4. Try resetting your HOSTS file by following the steps in the following Microsoft article.


Once installed, you should be able to start the game!

All I am getting is ubisoft server is unavailable.

[zooky72]

OK found the problem in the end, it was virgin super hub firewall settings I now have them on low.

Next problem is now Uplay opens and when I start sh5 it does not appear. Uplay says game running?