Purchasing From Dust troubles
Hi all, i have been trying all day to purchase From Dust at the discounted price, but am unable to because when i submit my CC info i get the next page saying server error.
I have tried buying it from the uplay browser,and also ie and chrome on 2 different pc's with the same results.
Anyone else having this problem or know a soulution?
Edit: I should add i purchased Hawx2 yesterday with no problems.
Last edited by NateDiaz; 08-17-2012 at 06:37 PM.
Server Down for purchase.
I am in the exact same situation. I am unable to purchase From Dust.
I've been trying all day to purchase this game but I've been getting the same error as you. I purchased HAWX 2 yesterday without problem. Switched to paypal instead of using my credit card and it went right through.
I have the exact same problem. I can't buy From Dust using my debit card. If Ubisoft don't fix the problem and allow people to buy From Dust for £1 at a later date then I will be very dissapointed in Ubisoft. I had no issue buying Hawx 2 yesterday.
Good to hear I'm not the only one. Bought HAWX 2 yesterday, though it took almost an hour to show up, now I keep getting server error in uplay and in chrome when I try to buy From Dust.
Seriously Ubi? Seriously?
So paypal does work fine. And if you haven't setup bill-me-later, you can get $5 back for setting it up in August. Hooray for making money for spending money. Guess I'm getting all 4 $1 deals now.
UK Forum Manager
Hi guys, please contact Customer Support https://shop.ubi.com/store/ubiemea/e...500#bottomForm
I will also report this issue.
UK Forum Manager
When contacting support please let them know the URL of the webpage this error is occurring on and your country.
Originally Posted by NateDiaz
In order for me to try and recreate the error, I will have to try and purchase the game again. I don't want to do this just in case the purchase goes through and I end up paying more for the game because it no longer costs £1.
The information I can give you is that when I first tried to buy From Dust I would get a server error, after clicking the refresh button in the client, I then attempted to confirm the purchase but I kept on getting an error message.
I tried to contact support using the link that you gave us but I don't have an order number because I wasn't able to buy the game.
I had the exact same problem as I just tried to purchase Driver: San Francisco. The error message that I got was this. PMT_000011 : ubiemea, en_GB, There is money to authorize, But no Aurthorize delegated were applicable, 15086722823
Last edited by TheRobotNinja; 08-19-2012 at 12:18 AM.
For me, it's been The Settlers: 7, and a general "payment authorization failed" error.
I've been trying to buy a copy or two since the sale started. The ubishop wont accept 2 different credit cards, a Paypal account, and even rejects bpay.
I have attempted to place the order using a different IP address, using a different Uplay account, on another computer, and on another browser, but nothing works.
I have support ticket going, but it looks like there will be zero progress at this point.