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  1. #1

    Проблемы с активацией дополнения

    У меня установлены шестые герои от Буки, пропатченные до последней версии и без проблем подключающиеся к конфлюксу. Недавно я купил аддон: Pirates of the savage sea через магазин Uplay. Купленное дополнение не отображается во вкладке Games в системе uplay. При попытке его активировать в шестых героях, нажав на кнопку разблокировать дополнение и введя ключ, который прислали мне на почту получаю надпись: "Переданный ключ недействителен". Я пытался вводить ключ заглавными и строчными буквами, с чёрточками и без них, результат тот же.
    Данные по заказу:
    Order Number: 18562181324
    Order Date: 14/08/12, 03:34 CDT
    Операционная система: Windows 7.

    Edit: translate.google.com translation:
    Problems with the activation of complement

    **** I have installed six characters of the Beeches, patched to the latest version without any problems connecting to the Conflux. I recently bought an addon: Pirates of the savage sea through the store Uplay. Purchased addition does not appear in the tab in the Games uplay. If you try to activate it in the sixth characters by pressing the button to unlock the addition and entering the key, which sent me to the post office get the inscription: "The supplied key is not valid." I tried to enter the key in uppercase and lowercase letters with hyphens and without them, the same result.
    **** Order information:
    **** Order Number: 18562181324
    **** Order Date: 14/08/12, 03:34 CDT
    **** Operating System: Windows 7.
    Last edited by Tully__; 08-15-2012 at 10:10 AM.
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  2. #2
    Global Moderator Tully__'s Avatar
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    Please post in English, this is an english language forum.

    Перевод translate.google.com
    Просим Вас присылать на английском языке, это английский язык форума.

    Have you checked Ubisoft support for this problem? You can find a link for support at http://www.ubi.com/uk/ , http://www.ubi.com/pl/ or http://www.ubi.com/de/

    Убедились ли Вы, Ubisoft поддержку этой проблемой? Вы можете найти ссылку для поддержки http://www.ubi.com/uk/, http://www.ubi.com/pl/ или http://www.ubi.com/de/
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  3. #3
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    The supplied key is not valid

    I have installed six characters of the Beeches, patched to the latest version without any problems connecting to the Conflux. I recently bought an addon: Pirates of the savage sea through the store Uplay. Purchased addition does not appear in the tab in the Games uplay. If you try to activate it in the sixth characters by pressing the button to unlock the addition and entering the key, which sent me to the post office get the inscription: "The supplied key is not valid." I tried to enter the key in uppercase and lowercase letters with hyphens and without them, the same result.
    **** Order information:
    **** Order Number: 11487879944
    **** Order Date: 17/10/12, 07:21 CDT
    **** Operating System: Windows 7.
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  4. #4
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    Problems with the activation of add

    Heroes VI patched to the latest version without any problems connecting to the Conflux. I recently bought the addon: Danse Macabre Adventure Pack through the store Uplay. Acquired addon is not on the tab at the Uplay game. Also, if you try to enter the key, sent me an email in the main menu of the game - you see 'key is not valid. "I tried to enter the key in the upper-and lowercase letters with hyphens and without them, the result is the same. Please help me
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  5. #5
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    Heroes VI patched to the latest version without any problems connecting to the Conflux. I recently bought the addon: Danse Macabre Adventure Pack through the store Uplay. Acquired addon is not on the tab at the Uplay game. Also, if you try to enter the key, sent me an email in the main menu of the game - you see 'key is not valid. "I tried to enter the key in the upper-and lowercase letters with hyphens and without them, the result is the same. Please help me
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  6. #6
    Community Manager Ubi-MoshiMoshi's Avatar
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    Hi TamaraPav, please ensure you are putting the code exactly as it is. You can also contact Technical Support through the link in my signature who will be able to help.
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  7. #7
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    I ordered discount 15/12/2012 2 parts:

    Might & Magic Heroes VI - Danse Macabre Adventure Pack

    Might & Magic Heroes VI - Pirates of the Savage Sea Adventure Pack

    A shop Held payment via Paypal as a result sent one code that does not work.
    What do I do?
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  8. #8
    Community Manager Ubi-MoshiMoshi's Avatar
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