Splinter Cell: Conviction = Unplayable For Me | Forums

[Insoluble25x]

This has been annoying me for days and I can't find a solution for it. Splinter Cell: Conviction is unplayable for me. I purchased it from the Gamestop Downloads (formally known as impulse). I've have downloaded and installed the game on to my F drive (1TB hard drive for my media), along with the other games and the Uplay client. Every time I click on "Play" it prompts me saying, "Unable to start the game. Please check that your game has been installed correctly. If the problem persists please contact Ubisoft Support".

The game is installed it's just that the client isn't smart enough to detect it I guess. I've uninstalled the game, well technically it won't let me uninstall it because the thing gives me an error if I try to do so, so I have to delete all it's files and folders manually. I install the game in the same drive and folder (Ubisoft) as the Uplay client and the thing still gives me "Unable to start the game...". The only thing not letting me play the game is the **** client. Now I ran out of patience and tried every troubleshoot that I could possibly find. Any ideas?

Edit: I know the game works itself is because I used the crack to bypass the client and it's works fine but I can't access the online portion because the crack won't allow me and I need the client but it won't let me play either mode.

[pennygod]

Hello Insoluble25x

There have been issues with the installation of the game through Gamestop's download client. If you have activated the game before you can now reinstall the game through the Uplay PC Client. Below are directions on how this is done.

1) To find the download for the Uplay PC Client you will need to go to http://uplay.com/

2) Once at the site you will see the orange download option in the upper right corner. It will say Download Uplay PC.

3) Once the Client is downloaded and installed it will ask you to log in with your Uplay account. Now that you are logged into the account that you activated the game on you will see an option to redownload your game.

Chris
Ubisoft Support

[Insoluble25x]

Thank you, this resolved the problem for me.

[mouatumbo]

Hello Insoluble25x

There have been issues with the installation of the game through Gamestop's download client. If you have activated the game before you can now reinstall the game through the Uplay PC Client. Below are directions on how this is done.

1) To find the download for the Uplay PC Client you will need to go to http://uplay.com/

2) Once at the site you will see the orange download option in the upper right corner. It will say Download Uplay PC.

3) Once the Client is downloaded and installed it will ask you to log in with your Uplay account. Now that you are logged into the account that you activated the game on you will see an option to redownload your game.

Chris
Ubisoft Support

Hi Chris,

I did what you said; but I don't see the "redownload" option in MY GAMES...I've uninstalled Splinter Cell Conviction completely, but when I go into Uplay it still says "PLAY"...if I click on uninstall, it takes me to the control panel...but there's nothing there in the list to uninstall. Please help.

Thanks

[Azmodan90]

Just tried to install it it says halfway through the install cant find file i retry and then i have to abort it i payed 30bucks for this game i wanna play it

[Ubi-Mush]

Hi guys, please contact Technical Support, the link is in my signature.

[pennygod]

Hi guys

Sorry about the delay in response. Issues where you still see the icon on the screen but do not have an option to install are usually attributed to a registry key being corrupted. You can try running a registry cleaner to fix the issue.

[moto.23.yama.s]

Hello,

Do you know the registry files that I have to delete? I can't find the download icon for Splinter Cell Conviction when I have the u-play client open. Like Insoluble25x, I got my game from the Gamestop App and run into the same problems. Can someone help me? Thanks.

Hi guys

Sorry about the delay in response. Issues where you still see the icon on the screen but do not have an option to install are usually attributed to a registry key being corrupted. You can try running a registry cleaner to fix the issue.

[FJ_SlayerHawk]

its under "my games"

[Cryptonick]

I am having a MAJOR problem... i try to unistall via uplay but it brings up my control panel which doesnt show the splinter cell game so i cant redownloaded from uplay!