Can not update and Ubisoft isn't answering emails!!!!!!!!!!!!!!!!!! | Forums

[kbkline]

I got the game and it installed one update. (running 1.1 now) It downloaded the next update but says this:

Successfully downloaded update file.
Verifying downloaded file's CRC: e78d7f8e. Expected: acf0d165.
The downloaded file CRC does not match the CRC specified in the version file.
The downloaded file had an error.

I put a ticket in and sent the txt file that was requested but nothing. I'm also getting freaking annoyed that you can't run a G13 or any other game pad. After reading other posts this is a MAJOR issue and why does Ubisoft not deal with this? It can't be that hard to put something in to turn the 360 controller crap off.

[John-Honey2012]

It is a networking fault, on different IP adresses it will not be able to use failure correction ..... it is the same what makes problems in online multiplayer , on other games too. but it is in the networking programming of the game too..... maybe it is not useful to program things twice and use it on the same time ..... there is a fault by using multicores too what makes that you have to click programs twice to start them ( if anybody have that issue too .... ) not the doubleclick is on the meaning. Or they use incompatible failure protocols on the other side ..... different networking things international are used ...so I got the same error by downloading the flash player from ghost recon network while the connection was too slow, under normal condition (maximum 7.2 Kbyte datarate ) the connection freezes if I am downloading from US-Servers ... and some servers there answered my connection is too fast, if it is fully working ( nice )

[Ubi-Mush]

Hi, please be aware technical support can take 24-48hrs, you should have received an acknowledgement email. If you haven't heard back after 48 hours please PM your ticket number to a member of support or a Forum Manager.

[kbkline]

Sent you a PM..................

[Red7rum7]

You are ticket number 480,747...
Ubisoft is now fielding number 12. The customer-support is a complete joke. Hardly anyone has gotten their support problems actually fixed