I have registered, however this game does not appear in the list so a ticket cannot be created.
I am having exactly the same problem. I went for a free spin and was charged two House points instead. The icon is stuck showing "free spin!" whilst clicking on it again asks me to pay two House points.
I would fill out a support ticket, but it asks me to log in again, claims I'm using the wrong password, then demands I play the "Capture" game, and while I can usually read one word, the other is illegible. I'm not happy. The new spin game and the old spin game don't work for me, never have, and in fact, I decided to pay for the old one once, just to see if that helped fix it, it took my points all right, but gave me nothing in return, no spin. no nothing. Sorry I'm not filling out a support ticket, but the Capture software you use is impossible for me to use.
UPDATE: I was finally able to fill out a support ticket. But, I really hope you folks get rid of the capture software. Isn't a password enough? I had to go through dozens of combinations before I found one where I could read both words.
Last edited by csvanhouten; 08-17-2012 at 02:18 AM.
Ya i am facing this issue in prize wheel game the game which we used in events and in trade show game
I searched for this and got this link : - http://goo.gl/IbkvU but not sure that either they will provide it of good quality or not...
Please check this and help me..