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Thread: Spin to win Game doesn't work | Forums

  1. #1

    Spin to win Game doesn't work

    So far, I have yet to get a free spin. Anyone noticing the same?
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  2. #2
    Moderator Ubi-Lhainiev's Avatar
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    Hi Lord Kahntahmp,

    If you are having issues with your "Free Daily Spin" feature, please submit a ticket to support, so they can look into this for you.

    Link to support: http://ubisoft.custhelp.com/app/ask

    Guide on how to contact support:
    http://forums.ubi.com/showthread.php...ontact-Support


    Regards,
    HouseMd Team
    Last edited by Ubi-Lhainiev; 08-10-2012 at 03:22 PM.
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  3. #3
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    I have registered, however this game does not appear in the list so a ticket cannot be created.

    I am having exactly the same problem. I went for a free spin and was charged two House points instead. The icon is stuck showing "free spin!" whilst clicking on it again asks me to pay two House points.
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  4. #4
    Moderator Ubi-Lhainiev's Avatar
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    Yes, registration must be completed prior to submitting a ticket to support.

    For other players:

    http://ubisoft.custhelp.com/app/ask

    Guide on how to contact support:
    http://forums.ubi.com/showthread.php...ontact-Support

    Thanks for your patience!

    Regards,
    HouseMD Team
    Last edited by Ubi-Lhainiev; 08-10-2012 at 03:24 PM.
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  5. #5
    And it sent me to registration on BOTH links and captcha'd me... Submitted the question finally.
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  6. #6
    I would fill out a support ticket, but it asks me to log in again, claims I'm using the wrong password, then demands I play the "Capture" game, and while I can usually read one word, the other is illegible. I'm not happy. The new spin game and the old spin game don't work for me, never have, and in fact, I decided to pay for the old one once, just to see if that helped fix it, it took my points all right, but gave me nothing in return, no spin. no nothing. Sorry I'm not filling out a support ticket, but the Capture software you use is impossible for me to use.

    UPDATE: I was finally able to fill out a support ticket. But, I really hope you folks get rid of the capture software. Isn't a password enough? I had to go through dozens of combinations before I found one where I could read both words.
    Last edited by csvanhouten; 08-17-2012 at 02:18 AM.
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  7. #7
    Moderator Ubi-Lhainiev's Avatar
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    Csvanhouten,

    We appreciate the update. I will pass along the difficulties the capture software is causing.

    Regards,
    HouseMD Team
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  8. #8
    hey i am also looking for spin win game but not able to find it in best quality
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  9. #9
    Moderator Ubi-Lhainiev's Avatar
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    Hi Megan,

    Are you having issues with your free spin wheel?

    Regards,
    HouseMD Team
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  10. #10
    Hi,
    Ya i am facing this issue in prize wheel game the game which we used in events and in trade show game
    I searched for this and got this link : - http://goo.gl/IbkvU but not sure that either they will provide it of good quality or not...
    Please check this and help me..
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