New "Buy A Spin" | Forums

[no.0n3]

I saw a new icon in the bottom right corner, and when I clicked it said I could "buy a spin"

What is this thing?

[Ubi-Lhainiev]

Hi No.0n3,

You are actually supposed to receive a "Free Daily Spin" to receive a free daily item, however, this feature is not currently working for all players. The developers are aware of the issue. If you would like to let them know you are experiencing this issue, please contact them at http://ubisoft.custhelp.com/app/ask

Regards,
HouseMD Team

[no.0n3]

I can't find the place to message them and can't find anything in the FAQ either

[Ubi-Lhainiev]

I hope this link helps :-)

For instructions on how to submit a ticket: http://forums.ubi.com/showthread.php...ontact-Support

[librarylisa]

I am also NOT getting the FREE Spin. Hope the developers get this fixed. I like it, but I don't want to have to pay 2 House Credits all the time.

[Ubi-Lhainiev]

Hi Librarylisa,

Please contact support at http://ubisoft.custhelp.com/app/ask. So they can look into this for you.

Guide on how to contact support:
http://forums.ubi.com/showthread.php...ontact-Support

Regards,
HouseMD Team

[SueJones]

Is anyone actually getting the free spins, or is it not working for everyone.

[no.0n3]

I'm still not getting any free spin.

When I sent an email to support they said: "We have sent this issue along to our development team. Unfortunately we have no ETA on the solution for this issue. With the game being a beta, we are dealing with bugs and quirks in the game on a daily basis, and tackling each one as it comes along. We work everyday to make the game a more fun experience for everyone. We apologize for the issue, and thank you for reporting this to us. As we work on these issues we will update the game, and post the information on the games Facebook wall. There is no need to update this incident."

Has anyone actually used the spin, and what do you get? I'm not about to use any credits; I'm just curious.

[justtani]

The free spin started working for me, I have received coffee, med packs, and more coffee... lol. BEWARE of winning the "FREE SPIN"! It makes you think that you can spin again for free, but deducts 2 of your credits like an extra paid spin. SO- obviously still very buggy.

[Ubi-Lhainiev]

Hi Justtanni,

I am glad you are getting your free daily spin. Thanks for the update.

Regards,
HouseMD Team