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Thread: Runtime Error Crash on Shattered Mountain Mission | Forums

  1. #1

    Runtime Error Crash on Shattered Mountain Mission

    I found this forum post on the Console side of the forums and replied to it before I realized it was in the wrong place. So I'm re-posting the source and my reply in this new thread in hopes that this will get the attention of the devs and help us out with this major problem.


    Originally Posted by srosecl
    I don't know if any one else have encountered this bug. I have been trying to load from save game in Shattered Mountain (sounds like the final mission in the game). I always crash to desktop with some C++ runtime error. I gave up and start from the previous mission (invisible bear or something). It was a long mission, I am not a great player. Took me a few hours just to finish it. And I thought I could save game and continue Shattered Mountain the next day or the next hour, or to reset my computer and continue game.

    But no dice - the computer crash to desktop. What is the deal? Anyone encountered this problem? I am using Windows 7, with at least 80GB HD space left and 8GB RAM, and a 1GB graphics card. It was not great - I had to use 1280 graphics resolution on my 1980 monitor, and somehow the game does NOT make it full screen, but only display on a tiny rectangular area in the middle of screen (as if I am using a 7-inch monitor. And now this. I am unable to continue the game.

    Please anyone know any solution? Bug-fixes?

    Regards,
    Sabrina

    I'm having the EXACT SAME PROBLEM!!!! I've been trying to play this mission for two days now and it always crashes if I try to pick it up from a save. If I go back one mission (Invisible Bear) and complete that, then start Shattered Mountain, I die after two or three target take-downs and when I try to restart from last checkpoint it gives me the same runtime error and crash to the desktop!!!!!!!!!! I'm running a core i7 procc., 8 GB Ram and an NVIDIA card with 2GB DDR3, win7 64bit

    Come on Ubisoft!!!! what gives?!?!?! I've been a Ghost Recon / Rainbow Six / Splinter Cell player for years, don't let this be the game that turns me away from your brand for good.

    And don't even get me started on multiplayer. I always make it a point when I buy a shooter game to play the campaign first and then go into multiplayer, but in light of all the crashes, I tried multiplayer to take my mind off the frustration.......NOT!!!! I have yet to connect to any game at all!!!! and I'm not given any reason why, just error: cannot connect to game WTF!?!?!?
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  2. #2
    Hi,

    Sorry for the inconvenience. Please contact Support about this problem, they should be able to help you. The link to them is at the bottom of my signature. Thanks!


    Ubisoft Support

    Thanks to ERRRSkate151 for the awesome signature!

    Cool gaming/entertainment website here: Entertainment Fuse
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  3. #3

    Unhappy mohammad

    I have the same problem when i load shattered mountain it's stop working and popup to me an error says

    "runtime error
    program:d:\ghost recon future soldier\future soldier.exe

    the application has requsted the runtime to terminate it in unusual way.

    please contact the application's support team for more information."

    Last edited by m7ammad3atiyat; 08-08-2012 at 12:18 PM.
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  4. #4

    error

    even i got the same problem it happens only in the last mission which is shattered mountain
    it says,
    runtime error microsoft c++
    program:d:\ghost recon future soldier\future soldier.exe

    the application has requsted the runtime to terminate it in unusual way.

    please contact the application's support team for more information."
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  5. #5
    Junior Member
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    Dec 2011
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    Me too, and a lot of friends of mine who own this game (we played co-op) had this problem too.
    Hope Ubisoft fixes this problem! Cuz I really enjoyed playing it!
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  6. #6
    wait 3 days for the patch
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  7. #7
    Junior Member
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    Aww yeah, can't wait for the patch, I hope it fixes this problem. Btw, Ubisoft Customer Support never gives a good solution. I told them about this problem and then they reply with: blah blah blah unworking solutions blah blah blah, what are your system specs blah blah... System specs? Seriously?
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  8. #8
    Junior Member VetThe's Avatar
    Join Date
    Aug 2012
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    Yes dont let Kosack kill Booley President on traine estassion.
    crank up pc need lats off ***** espeed for misson .
    Roch all way to end.for me only ned ist coop on 3 mor good Ghost.
    fixs DLC ? i will bay rest off tom clanse..Garsison
    !ho my use lucid VirtuMBP
    need 2 drivers VGA intel + envidia 301son no envida HD drivers all res.
    imprube to 97 100+fps on Ghost ??
    so no mor craches on MOSCU MONTINE warever

    gracias Ubi,
    El Veterano.
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  9. #9
    Junior Member
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    Quote Originally Posted by EvilPixieGrrr View Post
    Hi,

    Sorry for the inconvenience. Please contact Support about this problem, they should be able to help you. The link to them is at the bottom of my signature. Thanks!
    With all respect to Ubisoft, but there Contact Support really doesn't help. I need a solid solution, not just some random solutions that don't even work.
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  10. #10
    I understand; however, I do need you to contact them. If they can't offer immediate solution, they can at least notify the development team and put the problem on the priority list. I know that isn't what you want to hear, and I'm sorry. If I had information available to you to help, I would give it to you.


    Ubisoft Support

    Thanks to ERRRSkate151 for the awesome signature!

    Cool gaming/entertainment website here: Entertainment Fuse
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