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Thread: Can't "invite a colleague" | Forums

  1. #1
    Junior Member
    Join Date
    Jul 2012
    Posts
    1

    Can't "invite a colleague"

    When I hit "invite a colleague", it takes me to a blank screen.......am I doing something wrong?
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  2. #2
    Hi Rae,

    Can you please try a few "initial" troubleshooting steps? If they don't help, kindly, submit a ticket to our Support Team and they will investigate for you. I have provided the link to support below.

    Check your installation of Flash to see that you have the latest version: http://www.adobe.com/software/flash/about/
    Clear your browser history and cookies: Not sure how? http://ubi.li/Y4JzZ
    Refresh your web page (Press the F5 Key within any given browser).
    Restart your browser and ensure that all windows/browser tabs are closed
    Try a different browser. Ie. Chrome, Fireox, IE

    If you continue to have issues, please contact customer support http://ubisoft.custhelp.com/app/answ...st/p/2070,2454 by clicking "Ask a question" to get a solution on your account specifically. Make sure you are logged in the right Facebook or Uplay account and that you choose "House" in the scroll down menu before you send.”

    For instructions on how to submit a ticket: http://forums.ubi.com/showthread.php...ontact-Support

    I wish you luck!

    HouseMD Team
    Last edited by Ubi-Lhainiev; 08-10-2012 at 02:33 PM.
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