Page 1 of 2 12 LastLast
Results 1 to 10 of 17

Thread: dlc Pirates of the Savage Sea. Key invalid | Forums

Launch trailer - Might & Magic® X Legacy [UK]

Might & Magic X - Legacy - 4 New Classes Speed Painting trailer [UK]

Might and Magic X Legacy - The Gameplay trailer [UK]

Might & Magic X Legacy -- The Open Dev starts! [EUROPE]

  1. #1
    Junior Member
    Join Date
    Jul 2012
    Location
    UA, Donetsk
    Posts
    3

    Angry dlc Pirates of the Savage Sea. Key invalid

    I buy the dlc for Heroes VI.
    When I enter the key, game says that an invalid key.
    I press the button to unlock content. Enter the key in the game itself.
    Writes the key is invalid.
    Support is not responsible for 3 days

    What should I do?
    Reply With Quote Reply With Quote

  2. #2
    UK Forum Manager Ubi-Mush's Avatar
    Join Date
    Nov 2011
    Location
    E. Sussex, UK
    Posts
    14,300
    hi, please PM me your ticket number so I can investigate what has happened.
    Reply With Quote Reply With Quote

  3. #3
    Junior Member
    Join Date
    Apr 2012
    Posts
    5
    ref keyl when you enter the key in the box, do not put the hash marks that are inbetween the numbers. the key is all one without the hash marks instead of say 123-456- etc, it should be entered as 12345566 etx.
    Reply With Quote Reply With Quote

  4. #4
    Quote Originally Posted by axle429 View Post
    ref keyl when you enter the key in the box, do not put the hash marks that are inbetween the numbers. the key is all one without the hash marks instead of say 123-456- etc, it should be entered as 12345566 etx.
    But why? Ive entered key with "-" between each part of code and key was accepted
    Reply With Quote Reply With Quote

  5. #5
    the key it is with the '-' marks,. i got it and entered. First time i had problem because i typed one letter wrong. Use caps and type exactly ur serial number. Copy-paste wont work
    Reply With Quote Reply With Quote

  6. #6
    Junior Member
    Join Date
    Jul 2012
    Location
    UA, Donetsk
    Posts
    3
    Quote Originally Posted by lomvartus View Post
    the key it is with the '-' marks,. i got it and entered. First time i had problem because i typed one letter wrong. Use caps and type exactly ur serial number. Copy-paste wont work
    I entered with - and without marks. The key does not fit. What do I do not understand
    Reply With Quote Reply With Quote

  7. #7
    Junior Member
    Join Date
    Jul 2012
    Location
    Moscow
    Posts
    3
    Same problem here. I send a ticket to support. Waiting for answer...
    Reply With Quote Reply With Quote

  8. #8
    Junior Member
    Join Date
    May 2012
    Posts
    4
    i have the same problem; ......48hs waiting for answer.....
    Reply With Quote Reply With Quote

  9. #9
    UK Forum Manager Ubi-Mush's Avatar
    Join Date
    Nov 2011
    Location
    E. Sussex, UK
    Posts
    14,300
    Quote Originally Posted by matbor123 View Post
    i have the same problem; ......48hs waiting for answer.....
    Please ensure you re-open the ticket within 48 hours adding more information. If no correspondence has been made after 48 hours the ticket will close.
    Reply With Quote Reply With Quote

  10. #10
    Have the same problem. Bought game from uplay service. Its written at the end of email message (wich I recieved as order confirmation):
    "Thank you for purchasing Might & Magic® Heroes® VI - Pirates of the Savage Sea. To access your new game, you will need to launch Uplay PC.
    Your game will be visible in the “GAMES” section.
    Please note that there could be a delay for your game to appear in this section.
    If you have any problems please contact Ubisoft support at www.support.ubi.com"
    The game isn't in gamelist. Also, tried enter key wich is in message, but its says that its invalid key
    P.S:Sent my ticket's (more than 48 hor's of w8ing and alredy update it) and my order's number to administrator.
    Last edited by BurningHunter; 07-19-2012 at 05:52 PM.
    Reply With Quote Reply With Quote

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •