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Thread: Cannot log into Uplay | Forums

  1. #1

    Cannot log into Uplay

    I keep getting an incorrect username/password error even though I know for certain its right.

  2. #2
    Junior Member
    Join Date
    Jul 2012
    Posts
    2
    Same here

  3. #3
    Junior Member
    Join Date
    Jul 2012
    Posts
    5
    same issue here ~.~

  4. #4
    Junior Member
    Join Date
    Apr 2012
    Posts
    6
    +1

  5. #5
    +1

  6. #6
    Junior Member
    Join Date
    Jul 2012
    Posts
    4
    Having the same issues.

    Here is what I got from your support team. Good to see that they are looking at to the questions that we your customers are asking.

    Nice work. I response with how you are going to fix this issues would be great. When you have a Idea as to what is going on. Deleting my account is not a valid response at this time. Thanks.

    Ref # - 120715-000340

    Good afternoon,

    After reading the forums and finding no way to fix this issues on my end the only other option left is to submit a trouble ticket to you to get this issue fix.

    I am unable to login to uplay PC client at all.

    I am able to reset my password which i have done 2 or 3 time and this still doesn't let me login.

    I would like to get this issues fixed.

    Thanks.
    The following answers might help you immediately. (Answers open in a separate window.)

    Title: How Do I Delete My Uplay Account?
    Link: http://ubisoft-en.custhelp.com/app/a...ail/a_id/14038
    Customer B via CSS Web 07/15/2012 07:17
    Good afternoon,

    I don't want to Delete My account! Why would you send me that information.

    There are a number of people on the forums posting about this and you want me to delete my account.

    I wish to keen my Uplay account and use it I wish to be able to play the Ubisoft games that I have purchused.

    I simply cannot login via the Uplay PC client.

    How do I fix this issues.

    Thanks.
    Last edited by kablekill; 07-15-2012 at 08:25 AM.

  7. #7
    Junior Member
    Join Date
    Jul 2012
    Posts
    4

    +1

    +1 here.

    I bought Anno 2070 yesterday...was able to play it and today .....can not log !!

    Seriously ?? what the pb ?? Do i need to download a cracked version to play a game I pay ??

    BTW : login works on uplay website, forum but not on uplay PC so I m sure it is again an issue with uplay

    I just want to do a solo game !! why do i need this ****ing uplay login ??



    -->> We should start a facebook / google + group to warn the other people that uplay is **** and they should by other game than ubisoft.....if they really want to play ubisoft game it is better to download a cracked version !!

    -->> Ubisoft : if you don t know how to do a valid infrastructure....let steam do it for you !

  8. #8
    Junior Member
    Join Date
    Jul 2012
    Posts
    1
    +1 highly frustrated

  9. #9
    +1
    same here
    RF

  10. #10
    Junior Member
    Join Date
    Jul 2012
    Posts
    3
    Quote Originally Posted by kablekill View Post
    Having the same issues.

    Here is what I got from your support team. Good to see that they are looking at to the questions that we your customers are asking.

    Nice work. I response with how you are going to fix this issues would be great. When you have a Idea as to what is going on. Deleting my account is not a valid response at this time. Thanks.

    Ref # - 120715-000340
    What the ****??? This is the response they gave you?? WHAT? That is unacceptable. What kind of company are you? You guys really just don't give a **** about us do you?

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