This is a joke isn't it? | Forums

[thekrunkymonkey]

So I buy this game on STEAM, install it and try to play. The game doesn't work so I **** around trying a few things to get it to run and then I think "Hey! Someone else will have probably experienced this issue to so I will visit the forum". This is now pretty much standard thinking amongst anyone who has ever used a piece of software by the way.

Anyway, I arrive here expecting some helpful advice in someone else's post but what I receive instead is the suggestion that I contact UBISOFT technical support directly. And I have to ask myself - But why should I? Because thinking about this, I no longer accept that a game won't work straight out of the box. Why? Because of the 300 odd purchases I have made from STEAM, this game has the distinction of being the only 1 that doesn't work or that I haven't been able to fix after a brief visit to the forums.

Some developers will cry "but we can't beta test our game on all machines" and while I accept the reality of that, it is limited by the fact that other major games developers can manage a pretty good job of compatibility straight up. The thing that galls me is that upon visiting the forum to source a solution to my problem I am told to contact UBISOFT directly. Well who the hell is running this forum and why can't they post solutions here????

UBISOFT, I have hated you since I bought the ****ed original of Far Cry 1 million years ago and it didn't work. Your 'helpful' tech department could only say that my CD drive was not one that would work with your anti-piracy software - which ironically is an issue that only makes people pirate the game anyway.

This sucks and UBISOFT, you suck too. In future, post solutions on the forum so people don't need to **** around sending tech requests except as a last resort. Oh, and give me back my money.

[Stoyak84]

Same here man. First time I've had an issue that I can't fix within a few quick google searches. And whats more is that SO MANY people have the SAME problem. Yet there has been no solution posted anywhere that has worked for me.

I've contacted support and if they don't give me a straight up solution then I'll be joining the refund train.

[mikeoliva]

Same for me as well. I can't get in. I did contact support but even so this is unacceptable that legitimate owners of the game should be locked out of their game.

There also is no need to have extra DRM on the Steam version in the first place since Steam is already its own form of DRM and verifies that you own the game.

In the future I personally will not be buying any more Ubisoft games.

[ookookook]

Quoting from a previous thread: http://forums.ubi.com/showthread.php...rom-dust-Forum

"Ubisoft has just announced that they are working on a patch that will eliminate the need for any online authentication for From Dust. The patch will release in approximately two weeks."

That thread was, of course, almost a year ago, but that patch apparently never got rolled out to Steam (assuming it ever existed in the first place.)

I've contacted Steam and asked for a refund; I suggest others do likewise. I'll be avoiding Ubisoft games from now on; the company clearly cannot be trusted.

[Mahgeik]

This is quite ridiculous now.

[SgtKeeneye]

Yes i just played the game days ago and with this update on uplay it DOESNT WORK WTF i already gave you my code a year ago!