Problem with the racial gauge
I bought the game a couple of weeks ago and have been playing it since. At first, i had a problem with the racial gauge - it would fill up to level 2 only (even if my hero was level 25).
I contacted techsupport and they told me to uninstall the game, download and reinstall it via Uplay, which I did - only now my racial gauge caps at 3. It never goes to level IV (even when the hero is beyond level 25). I contacted tech support again and they said this issue is connected to "game hints and tips" and told me to come here and also try a fan forum.
I first posted in the main heroes VI forum 3 days ago. Two people replied but they could not help. I also posted the issue in the heroes community forum. There they suggested I waited for patch 1.5 which was about to be released. I did so but the problem remained.
I have just tried a THIRD reinstall to make sure it wasnt a installation problem and my gauge STILL doesnt turn to level IV when it's totally full (hero at leve 30).
So this is one more try to get some help....
thanks in advance