[IMPORTANT] Patch 1.5 and the hot fix 1.5.1 | Forums

[agnino]

Ok, so I have had the same problem as everyone else after the 1.5 patch so I didn't post anything about it. However, for the last 8 hours or so, now when I launch the game from uplay, I just get a black screen with a "loading" cursor for my mouse. Nothing progresses, nothing happens. Anyone else having this issue? I've tried disabling my firewall and that didn't fix it, so the problem lies somewhere else.

Yes, I had this problem as well when I first installed 1.5.
I reinstalled the game, and it now works just fine.

[Cornboy1986]

I wonder if this problem you are talking about is the reason to my promlem logging in. I get this message; "Connection faild online error profileload" ? And this happends every time i try, and it is in the main menu in the game..

I got the same problem from yesterday and still get no answer.

[Ubi_Irina]

Accordingly to the dev team, the patch 1.5.1 should be released today by 7 pm CET.
I will keep you updated!

[moron405]

What about this bug:
http://forums.ubi.com/showthread.php...ure-Pack-Bug!?

At the very beginning of the new campaign the screen turns almost completely dark - only the brighter images are barely visible... The new drivers for Nvidia doesn't change a thing. I am playing on a laptop, but i never had problems playing Heroes VI until now.

[Cornboy1986]

Accordingly to the dev team, the patch 1.5.1 should be released today by 7 pm CET.
I will keep you updated!

Hi what can you say about our problem, is it also because of patch???

[Renincuente]

Would be nice if this small bug reported by some players was also checked and fixed :

- Despair is increasing moral instead of decreasing it, mass despair is working correctly however

I guess that one should be something simple to fix: probably a mistmatch of + and - operations or something like that

[TimErwinOosterb]

Hello Heroes,

As promised yesterday, I'm getting back to you with some more information.

To sum up what happened: the patch 1.5 has been released yesterday and many of you could not load your old 1.4 saves back and start playing because of an incompatibility between 1.4 and 1.5 save system that went unnoticed due to a loophole in our test processes. New save created after 1.5 worked fine though. That is why we can already see that some players have already finished the Adventure Pack (well done!)
The dev team has been warned straight away about the issue and have spent the night investigating it. We now know what cause this issue and how to fix it. So, basically to explain you: the patch 1.5 introduced the new content which is perfectly playable. But the old 1.4 saves are not compatible with this new content. Therefore, some players could play if they started new saves but those of you who wanted to go on with old 1.4 saves would just crash.

Now that we know what the issue is about the dev team is working on a hot fix (1.5.1) which should be released today. I’ll keep you informed about the progression.

We have a bad news for you though: while 1.4 compatibility will be restored, we have to drop the 1.5 saves one. 1.5.1 will be compatible with your old 1.4 saves and new saves created with 1.5.1 will work fine. But that means that for those of you who have already start a new campaign after 1.5 release yesterday evening will lose their progression up to now. We advise you to stop playing until we have released 1.5.1 tonight. We would like to avoid this outcome, but we already know that it is not possible due to technical constrains. We are really sorry about this.

Please, keep reassured that our priority right now is the hot fix and that we’ll keep you informed about everything happening in there!

[Dreed89]

Would be nice if this small bug reported by some players was also checked and fixed :



I guess that one should be something simple to fix: probably a mistmatch of + and - operations or something like that

Indeed, very easy, as long as they keep monitoring forums for bug reports, most of the little annoying bugs can be fixed.

[Ubi_Irina]

Hello guys,

so right now the dev team is looking only at the saves issue as it is a game breaking bug and should be fixed really quickly. As for other bugs you are reporting: we're monitoring the forum and gathering your feedback to analyse it and act accordingly in the second time. But right now we will only focus on 1 major bug.

Please, keep reporting issues you encounter, so we could take them into account later on!

[znork]

the patch is at qc right now keeping my fingers crossed!