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Thread: Uplay PC Known issue | Forums

  1. #31
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    Quote Originally Posted by Snake5989 View Post
    Hi,
    for the "Unable to download game information." problem, I'm on Windows 7 64bit and i solved it by changing the installation path of the ubisoft launcher to :
    C:\Users\Public\Ubisoft Game Launcher
    Try it.
    Amazing! It works! Thanks :-)

    I suspected it had something to do with permissions because after each install I had to run Uplay once outside of steam as administrator before I would get to the log in screen through launching a game in steam. Otherwise it would just crash. I tried setting Uplay to always run as administrator, but that made an even bigger mess.

    But reinstalling it there worked. Thanks again!
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  2. #32
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    I bought Might and Magic VI via steam today and had the same problems. I fixed the issue about uplay on my pc as i launched steam as administrator (right click on steam -> run as admin). Now it works
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  3. #33
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    Bought Might and Magic VI via Steam as well. UPlay launches fine, but I am unable to log in. The game patched properly, though, which confuses the heck out of me.

    From the errorlog:

    2012-07-14 10:47:45 [ 1872] ERROR SocketFactory.cpp (142) Resolve failed, IP address to <html><head><meta name="viewport" content="width=device-width,initial-scale=1.0" /> is not valid.
    2012-07-14 10:47:45 [ 1872] ERROR TCPSocketSelected.cpp (342) send failed, error=10038

    The error is the same regardless of proxy settings.
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  4. #34
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    Snake5989 and h0nKi2005!
    I included the information in your post when I updated my ticket with Ubisoft. I hope that's OK. I just hope they are able to use that information to help others with the same problem :-)
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  5. #35
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    Quote Originally Posted by norwigi View Post
    Snake5989 and h0nKi2005!
    I included the information in your post when I updated my ticket with Ubisoft. I hope that's OK. I just hope they are able to use that information to help others with the same problem :-)
    That's fine No problem. Playing now since 4 hours and everything looks fine
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  6. #36
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    Playing this game through the "Conflux" is both frustrating and annoying. I hane ALL the M&M games from the original (M&M1) to the current. This current version BLOWS. While the story and technical effects are excellent, the continuity of trying to use saved games is currently non-exsistant.
    I am running the Sanctuary campaign (or trying to). I ran the 1st two (3 counting the tutorial) campaigns then skipped over to Inferno and came back to Sanctuary. It usually takes more than 20 minutes to get a successful finish to sync'ing the saved games. But when I come back play again and get into the game after re-sync'ing on startup, the saved games are NOT correct. I've had to restart the same scenario at least four times. Please restore this game back to version 1.3 which was, I think, the last known good (for me) version.
    I fully expected to get a game of the same quality as in previous versions (I realize you are NOT the same company). This is not the case. When I try to play the game "offline" it is "crippled." As it stands it is worth NOT more than $9,95 and not the nearly $50 I paid for it. Please refund me the difference immediately to the address I provided upon registration. If you cannot access this information please send me an e-mail because I know you have that on file.
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  7. #37
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    How about you guys hire someone competent to do your programming for once?

    How about you guys provide a better service than people can get for free from a cracked version?
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  8. #38
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    Quote Originally Posted by MTMartin View Post
    It usually takes more than 20 minutes to get a successful finish to sync'ing the saved games. But when I come back play again and get into the game after re-sync'ing on startup, the saved games are NOT correct.
    Did you try removing the "Enable Cloud Save Synchronization for supported games" in the Uplay settings? I only play on one computer, so I see no need in having my save games online.

    Additionally, there has been some save games lately. Any save games from 1.5 does not work.


    Wow. I've had this game for two days now, and already I'm doing this. It says something about how important it is to be able to search for these kinds of answers if you want to play Ubisoft games :-P
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  9. #39
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    Hi, im having the problem of not being able to log into my Uplay account even though i am putting in the correct details. Ive already checked and my password is shorter than 16 characters so i have no clue what the problem could be, any help would be appreciated. thanks.
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  10. #40
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    Homm login

    I can't log into uplay for playing HOMM 6 and no my password is nowhere near 16 characters. There is something very wrong on your end and I can't access my save games in offline mode
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