I bought my splinter cell conviction and I couldn't play for over a week beside "a ubisoft service is not available". Curiously enough, everything worked after sending ubisoft a complaint, well worked for 4 hours anyway before a "establishing network connection" dialog box popped unto my screen. So now I'm back to square one, uplay won't start and the game won't start in offline line mode because it is forever establishing a network connection. I can honestly say that I've never played a bad ubisoft game BUT being unable to play a game that I purchased is leaving a sour taste in my mouth. Do they WANT ME to go find a crack to play my game? Is no one at ubisoft aware that they are alienating paying customers?