Constant "Failed to Synchronize Saves". | Forums

[Reqkz]

So yeah... I keep getting this message is there any way to fix this?

[Ubi-Mush]

hi, have you contacted technical support? the link is in my signature.

[Fatal_Croissant]

Try giving Uplay a few minutes before you start Conviction. I have the same problem as you but I find if I give Uplay some time before I start up the game I don't get this message.

[Scarwalker]

Contact tech support? What a joke! I got "Liz" and "she" can only send 1 message over and over and over " The Uplay client 2.0 should fix that" SHOULD but never does 2 weeks now and nothing but noting. A huge amount of nothing from your useless tech support. I have 4 repies all identical about how it should work....but it never works, even after a complete game deletion and reinstall, savegames and profile included. I bet you erase this truth me and thousands of others encounter from your terrible tech support.

[Green.Hornet]

Let me set you and the rest of you whining crybabies straight... you have no clue what you're talking about when it comes to Ubisoft Support. I have worked in the professional Architectural Industry for over a decade, and I also assist in Network Systems Administration... so I know first-hand what Support Staff has to put-up with from whiners and crybabies like you. It's people like you who always complain and cry when things on your computer don't go your way... wah wah wah... what are you, 12 yrs. old?...grow-up! I am always amazed when people say they've contacted Support and have provided support with no useful or helpful information to help solve the problem... ludicrous. Then when Support sends them a generic answer to there generic problem (because they did not provide Support with any useful/helpful info), they get upset and scream/yell/whine/cry... like you. Ubisoft Support (or any other Support in the world) does not have time to try and educate you (or anyone else) on how to troubleshoot your PC problems. if you are not intelligent enough to troubleshoot your own PC, then I suggest you try to be a little nicer to Support Staff, because they are the ones that will help keep your PC running. By-the-way... I have never worked for Ubisoft, nor do I know anyone that works for Ubisoft... I'm just an optimistic person who loves to play Ubisoft games... if that makes me a "Fanboy", so-be-it... I've been called worse things by better people.

[Ubi-Mush]

If when contacting technical support you do not give enough information the first email you will receive is an acknowledgement email usually with links or just to say they have received your ticket. It is extremely important when opening a ticket you include as much information as possible, anything you think would help support diagnose your issue such as DXDiag info, logs, what you was doing when the issue occurred etc as this will speed up the reply you get. You should also keep an eye on sticky threads which may already contain the answer you are looking for.