Game doesn't load | Forums

[lomvartus]

i would suggest to edit shortcut and add '/offline' at the end of shortcut as was posssible to bypass ubi launcher and get into game menu asap (offline) but with this launcher it has been removed aswell

EDIT: I tried it myself but didnt work with new launcher - maybe will work on you

[CelloOfPhane]

Problem still occuring. Obvious patch bug.


In response to edmond_neo who wrote "please give us some control over our own software"

I wonder if this really is our own software anymore. We download the software from the publisher's server, we have to play it while connected to their servers (in order to have full functionality), they make changes to it whenever it suits them, they store our saved games in their cloud.

I noticed the fine print from the Steam (where I get many of my games) user agreement says I don't purchase the game, but rather the right to play the game. Which may be revoked at any time.

I may be a Luddite, but I prefer a game that I fully own and control. One that is wholly stored and played on my computer. That I can decide when to patch, and am able to reverse these changes. This idea of playing a game only when allowed to do so by some company is a large step down in customer satisfaction. Although I'm sure this amount of control is very pleasing to the company that has it.

---------------------
CelloOfPhane
A name that will stick in your mind

[Mhantra]

Perhaps making this thread continue to get bumped with more infomration might make it more visible and valuable. Now, I am at work, so I can't post mine yet, but in (approximately) c:/Program Files (x86)/Ubisoft/Logs (note, I actually have the game installed on my D: drive,but it still created this folder on the C drive), there is a very detailed lauch log. I will post mine when I get home.

Also, purchased my game through the Gamestop App (previously Stardock's ) Impulse. Anyone use steam, or the Ubi store, who is having the problem?

Oh, and the Gamestop App works similarly to steam in that you purchase it, it is stored in the client's UI as purchased, you install it through the Gamestop App, but then you don't seem to have to have the gamestop app active to play your games and it doesn't have the integrated social things and all that.

You used to be able to press play in the Gamestop App if you wanted, to launch the game, but since this patch, it literally won't launch even the Uplay now after this last Uplay Update. I have gone into the folder to start the game from the various Heroes .exe files, but they all start that Uplay and I get stuck in that loop.

[ipcnpjp9]

I re-installed the game, the launcher, and my os, nothing helped.

[Mhantra]

I re-installed the game, the launcher, and my os, nothing helped.

Wow, that's dedication! I had reinstalled the game, but the OS? Niiiiice, had wanted to try that.

[dragonfangbk]

I have the same problem after the latest Uplay patch. Re-installed the game and Uplay (following recommendation to manually delete Uplay file after uninstall). Purchased through Gamestop app.

[JPaudio]

After the latest patch, the game crashes with these parameters:

Problemereignisname: APPCRASH
Anwendungsname: Might & Magic Heroes VI.exe
Anwendungsversion: 1.1.0.0
Anwendungszeitstempel: 4e85f0a8
Fehlermodulname: Might & Magic Heroes VI.exe
Fehlermodulversion: 1.1.0.0
Fehlermodulzeitstempel: 4e85f0a8
Ausnahmecode: c0000005
Ausnahmeoffset: 007879ec
Betriebsystemversion: 6.1.7601.2.1.0.256.48
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789

I am then being thanked for playing the game. Yeah, right.

Is this going to be fixed any time soon?

[jmgarth]

I also had purchased the game through the GameStop App. Ubisoft Support responded to my request for help today with no awareness of how widespread the problem is, asking only for me to send in DXDIAG output. Very disappointing.

[rockabillybaby]

hey guys! have you tried uninstalling the game and then reinstalling it from the Uplay 2.0 launcher? let me know if this helps!

[Mantra49]

Same with my friend. He gets an after-action screen and can't start the game. I would say I'm shocked there is no reply, but sadly, with computer companies now-a-days, I'm not.

Even odder, my friend has a nearly identical computer/OS as me (Win 7).