can not launch game | Forums

[briangelc]

t"This application has failed to start because dxgi.dll was not found. Re-installing the application may fix this problem"
Huh?
It took a long time to install this and now I should uninstall and go through the whole thing aagain so it might work? Anybody have any better ideas?
I did closed beta testing and that worked. so why wont the game
I i see that Widows XP is not supported and thats what I have- could that be it?

[rubbadee]

I dont even get an error message, just nothing, no pics or sound just the sound of silence




Time of this report: 6/26/2012, 15:37:35
Machine name: BIG_RIG
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: P55-UD3R
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs), ~2.8GHz
Memory: 8192MB RAM
Available OS Memory: 8188MB RAM
Page File: 1786MB used, 14586MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

[Ubi-Mush]

Hi guys, please contact technical support, the link is in my signature.

[Porcelynn]

t"This application has failed to start because dxgi.dll was not found. Re-installing the application may fix this problem"
Huh?
It took a long time to install this and now I should uninstall and go through the whole thing aagain so it might work? Anybody have any better ideas?
I did closed beta testing and that worked. so why wont the game
I i see that Widows XP is not supported and thats what I have- could that be it?

This game is not compatible with XP at the moment. There are a few other threads about this. If you bought the game off steam it clearly states that this game is compatible with XP. There has been a post by Ubi that "In 2-3 weeks, no specific ETA" there will be a patch for XP. I have demanded a refund since this is unacceptable.

[briangelc]

This game is not compatible with XP at the moment. There are a few other threads about this. If you bought the game off steam it clearly states that this game is compatible with XP. There has been a post by Ubi that "In 2-3 weeks, no specific ETA" there will be a patch for XP. I have demanded a refund since this is unacceptable.

I did not bother to check OS compatibility when I pre-ordered. Thats my fault.
I didn't think to do it since I was already playing in the closed beta on the same XP machine. I just assumed that the full version would work too. You know what they say about assumptions.

[Porcelynn]

I did not bother to check OS compatibility when I pre-ordered. Thats my fault.
I didn't think to do it since I was already playing in the closed beta on the same XP machine. I just assumed that the full version would work too. You know what they say about assumptions.

depends on where you purchased it from. I purchased mine on Steam, and I did check the compatibility, they just lied about it.

[Mr_Shade]

I did not bother to check OS compatibility when I pre-ordered. Thats my fault.
I didn't think to do it since I was already playing in the closed beta on the same XP machine. I just assumed that the full version would work too. You know what they say about assumptions.

Hi there,


This game, Ghost Recon Future Soldier - has never had a closed beta on PC?

Are you confusing it with Ghost Recon Online?

It's a different game, sorry to tell you.


There is a patch which will make the game XP compatible, and thats expected in the next few weeks - I don't have an ETA at present though.

depends on where you purchased it from. I purchased mine on Steam, and I did check the compatibility, they just lied about it.

I can only suggest you contact Steam support and work with them to see what they say.