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Thread: "Starting problem" need help asap pls | Forums

  1. #1
    Junior Member
    Join Date
    Jun 2012
    Posts
    6

    Angry "Starting problem" need help asap pls

    I just bought and downloaded GRFS thru Steam (Win7)
    When I click play I kept getting a "Starting problem"
    Description: It kept saying that there are some other ubisoft games/lauchers running in the background
    Tried: Re-download + Disable all the start-up programs then rebooted the PC still not working
    Please help!
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  2. #2
    Junior Member
    Join Date
    Jun 2012
    Posts
    6
    Why no1 help even the mods? this is quite a bad impression for me to Ubi...
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  3. #3
    Lucky you, I get no pic or sound when starting the game, it just hangs there forever



    Time of this report: 6/26/2012, 15:37:35
    Machine name: BIG_RIG
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
    Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: P55-UD3R
    BIOS: Award Modular BIOS v6.00PG
    Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs), ~2.8GHz
    Memory: 8192MB RAM
    Available OS Memory: 8188MB RAM
    Page File: 1786MB used, 14586MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode
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  4. #4
    Community Manager Ubi-Mush's Avatar
    Join Date
    Nov 2011
    Location
    E. Sussex, UK
    Posts
    16,172
    Hi, I've alerted the developers of this issue, have you contacted technical support? the link is in my signature.
    Ubisoft Community Manager

    Technical Support
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